- TAD PGS, Inc. (Laurel, MD)
- We have an outstanding Contract position for aJunior IT Help Desk Agentto join a leading Company located inLaurel, MD. Pay Rate: $28.00 - $32.00 per hour ... Clearance.** **Work site is 100% Onsite in Laurel, MD We are seeking an IT Help Desk Agent to help us support the information technology needs of the… more
- TAD PGS, Inc. (Laurel, MD)
- …any questions on how to obtain a clearance: https://www.tadpgs.com/obtain\_security\_clearance We are seeking an IT Help Desk Technician to help us ... We have an outstanding Contract position for anIT Help Desk Technicianto join a leading...one of Computerworld 's Top Places to Work in IT for the last six years and are wanting… more
- Shuvel Digital (Washington, DC)
- …and efficient service delivery. We are currently seeking a motivated, career, and customer-oriented IT Help Desk Engineer (Junior) to join our team ... Services (USCIS) in the delivery of their Information Technology ( IT ) systems, with a primary focus on the Verification...supporting this contract. The Help Desk Engineer will troubleshoot issues to… more
- TekSynap (Washington, DC)
- …as computer science, information technology, or business administration) + 5 to 8 years' experience in IT support or help desk roles, with at least 2-3 years ... of IT systems, networks, and software, with familiarity in common help desk tools and ticketing systems. + **Leadership and Communication Skills:**… more
- HTC Global Services Inc (Bethesda, MD)
- …and a variety of other perks. Job Description: We are seeking a temporary Help Desk Technician to offer technical support and assistance related to computer ... and software, both over the phone and in person. Additionally, the help desk technician will respond to customer inquiries to provide technical assistance.… more
- TAD PGS, Inc. (Laurel, MD)
- TAD PGS, INC. Is currently seeking experienced IT Help Desk Techniciansfor a leading Company located inLaurel, MD. These are Tier 2 level help desk ... any questions on how to obtain a clearance: https://www.tadpgs.com/obtain\_security\_clearance We are seeking an IT Help Desk Technician to help us… more
- General Dynamics Information Technology (Bethesda, MD)
- …5+ years of related + **Required Skills & Experience:** + Demonstrated experience in IT support or help desk rolesDemonstrated experience working with ... and interpersonal skillsExcellent customer service experience and patience + **Day-to-day Help Desk Technician - responsibilities** + Provide, polite,… more
- TekSynap (Washington, DC)
- …the highest levels ofmanagement; + Develop, implement, andmaintainQA processes and procedures for the IT Help Desk . + Monitor and evaluate the performance of ... QA findings. + Stay current with industry trends and best practices in IT help desk operations and quality assurance. + Maintain effective communication with… more
- TekSynap (Silver Spring, MD)
- …to join our team supporting the FDA IT BPA in Silver Spring, MD. The FDA IT Help Desk Contract provides support for enterprise IT service requests ... routine hardware and software issues. + Research questions using the FDA Help Desk Knowledge Base, the FDA Intranet, and other available information resources. +… more
- TekSynap (Washington, DC)
- …**S** + Bachelor's degree + 5years of experience inQuality Management + Strong knowledge of IT help desk processes, tools, and best practices. + Experience ... expectations and contractual obligations. This role requires a deep understanding of IT help desk operations, strong analytical skills, and the ability to… more
- TekSynap (Silver Spring, MD)
- …2 and Tier 3. + Research questions using available information resources, including an IT Help Desk knowledge base. + Install, configure, troubleshoot, ... Technician to join our team supporting the FDA in Silver Spring, MD. The FDA IT Help Desk Contract provides support for enterprise IT service requests… more
- CACI International (Columbia, MD)
- …quicker remediation of issues and streamlined decision making. **Responsibilities:** + Provide IT Help Desk Support problem identification, diagnosis and ... Programmatic support to include WBS, IMS. + Microsoft 365 IT Administration migrations, services and sustainment. + Microsoft Azure...a Services (IaaS) and Platform as a Service (PaaS) IT Administration. + IT Incident Management. +… more
- Glory Global Solutions (Baltimore, MD)
- …ideal candidate may possess some PC knowledge. However, this position is not intended for IT or help desk professionals. REQUIRED SKILLS AND COMPETENCIES * A ... company van is provided, and you will drive from your home daily to our customer sites. Therefore, it is critical that you live within a reasonable commute from the assigned territory* Must be able to lift up to 50 pounds without assistance* Must be able to… more
- ProSphere Tek (Washington, DC)
- …work experience may be substituted + 4-6 years of practical work experience providing general IT support / Help Desk Tiers + 5 years supporting PCs ... support in Windows and Mac environments. The Technician will provide routine IT customer support in both administrative and technical areas including user… more
- SAIC (Washington, DC)
- …The Manager will manage the Support Desk and oversee staff assigned to help desk activities. Candidate will be required to have experience providing support ... and managing in a Federal Government environment. The Support Desk Manager will communicate with customers calling for support on policies and/or support with… more
- TekSynap (Washington, DC)
- …secure, and up-to-date IT infrastructure. We areseekingan experienced and highly organized Help Desk Incident Manager to oversee and manage the resolution of ... incidents based on urgency and business impact, coordinating immediate action with Help Desk teams and other relevant departments. + **Coordination and… more
- ProSphere Tek (Washington, DC)
- …equivalent work experience may be substituted + 3-5 years of practical work experience providing general IT support / Help Desk + 2 years supporting PCs + ... support in Windows and Mac environments. The Technician will provide routine IT customer support in both administrative and technical areas including user… more
- General Dynamics Information Technology (Washington, DC)
- …Trust/Other Required:** None **Job Family:** Systems Administration **Skills:** Customer Service, Help Desk Support,Information Technology ( IT ) Support ... opportunity for a Service Desk Technician / Help Desk Analyst to provide world-class IT support to our prestigious clientele at the highest levels of the… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Level 1 Support,Remote Access,Technical Support,Troubleshooting ... of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician Level I Transform technology...Desk Technician with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …Secret SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Remote Support,Standard Operating Procedure (SOP),Tracking ... of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician Level 0 Transform technology...Desk Technician with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter… more