- Tetrad Digital Integrity LLC (Washington, DC)
- …and protect our customers from increasing threats and vulnerabilities in this digital age. The IT Service Management ( ITSM ) Analyst will be support the ... remote. RESPONSIBILITIES: + Oversee and optimize the delivery of ITSM processes. + Define stakeholder expectations for service...experience in lieu of education. + Demonstrated knowledge of IT Service Management (process, tools,… more
- GovCIO (Washington, DC)
- …in general architecture, passion for innovative design + Extensive experience with the ServiceNow platform: IT Service Management ( ITSM ), IT Asset ... **Overview** GovCIO is currently hiring for an Enterprise Asset Management Architect.This position is located in Washington DC and...Management , and IT Operations Management best practices. + Excellent leadership skills + **Clearance… more
- Ensono (Washington, DC)
- …reports for implemented IT service changes to senior management . ** IT Service Management ( ITSM ):** 1. Conduct framework setup processes and ... will include incident management , service change management , and IT service management , ensuring the smooth operation of IT services and… more
- SAIC (Washington, DC)
- …the following current ServiceNow Certifications is desirable: + Certified Implementation Specialist - IT Service Management (CIS- ITSM ) + Certified ... suite, and in identified speciality(ies). + Responsible for the design of the DOT Service Management System (SMS) and supporting the SMS operations, to include… more
- Naval Medical Command (Bethesda, MD)
- …In-depth experience working with computer applications such as databases, collaborative software, and IT Service Management ( ITSM ) and Service ... host systems; and special academically required services including domain name service , web-based applications, etc. You will prepare testing and implementation… more
- ICF (Rockville, MD)
- …ServiceNow platform capabilities, modules, and best practices + Familiarity with ITIL processes and IT Service Management ( ITSM ) principles + In-depth ... (CIS) - Application Portfolio Management CIS - Human Resources and CIS - IT Service Management CIS - Customer Service Management and CIS-… more
- Competitive Range Solutions, LLC (Fort Meade, MD)
- …industry-accepted standards and best practices related to Information Management Operations and IT Service Management ( ITSM ) best practices. + ... Competitive Range partners with the government to plan and deploy complex, IT -enabled, and mission-essential capabilities. We aim to help you develop and expand… more
- Themis Insight (Columbia, MD)
- …will have strong technical skills, experience with ServiceNow, and a solid understanding of IT service management ( ITSM ) principles. Experience interns ... Job Title: SkillBridge Internship Subcategory: Service Now (SNOW) System Administrator Location: Columbia, MD...About Us: Themis Insight helps to solve difficult business, IT and analytic problems by addressing the whole problem… more
- CVS Health (Washington, DC)
- …AWS, Azure, or Google Cloud Platform. - Familiarity with ITIL processes and ServiceNow IT Service Management ( ITSM ) module.-Strong knowledge of network ... security, authentication mechanisms, identity and access management (IAM), and encryption technologies. - Proficiency in scripting and automation using languages… more
- General Dynamics Information Technology (Fort Meade, MD)
- … Service Availability and Service Level Agreement requirements. + Utilizes IT Service Management ( ITSM ) Principles to identify, categorize, ... prioritize, escalate, troubleshoot, and resolve incidents. + Maintains network security and ensures compliance with security policies and procedures. + Participates in the development and implementation of network-related procedures and standards. + Interfaces… more
- Akin Gump Strauss Hauer & Feld LLP (Washington, DC)
- …using the ServiceNow platform in the Information Technology department, reporting directly to the IT Service and Process Manager. The role can reside in the ... of ServiceNow best practices + Strong competencies in ServiceNow platform, ITSM and ITOM related functionality (eg Configuration management , Discovery… more
- CACI International (Bethesda, MD)
- …services, COTS solutions Emerging technologies, Cyber Security Architecture and Engineering, Enterprise IT Operations and Service Management + Provide ... management as a contractor supporting a government enterprise IT environment) + Demonstrated experience defining measurable metrics to monitor progress… more
- BAE Systems (Washington, DC)
- **Job Description** BAE Systems is seeking an experienced DEE IT Projects Lead to support our work as a prime contractor on a high-profile US Navy weapon system. ... part of an important legacy. **Position Description and Responsibilities:** As an onsiteDEE IT Projects Lead you will: + Perform hands-on technical work in the… more
- SHI (Washington, DC)
- …JavaScript and web software design principals. + Working knowledge and experience of IT Service Management processes (Incident, Problem, Change, Release, ... of ServiceNow Development & Technical Architect will join the IT & Software Asset Management (ITAM) Team...the ServiceNow platform and the implementation of ServiceNow ITAM, ITSM , ITOM, ITBM modules and the development of the… more
- ManTech (Annapolis Junction, MD)
- …technical documentation, Statements of work, review billing information and all other Project Management tasks as assigned and reports on the same. + Work with ... engineering interface between the engineering team, vendors, logistics functions, Field Service Operations, and other Frames and customers, while working with other… more
- SGI Global, LLC (Washington, DC)
- …workflows, data management , and reporting in using an Enterprise Service Management (ESM) tool, ie ServiceNow ITSM and ITBM modules + Thorough knowledge ... Experience + Manage up to 15 personnel on an IT support program + Experience with Research, Data, Cloud...and technical needs + Experienced in Project and Portfolio Management best practices, solutions, associated tools; business process analysis… more
- Three Saints Bay (Washington, DC)
- …Provide support to DISA/JSP with integrated logistics support and property management services **Position Responsibilities:** + Use industry best practices for ... providing proper receipt, storage, distribution, pick-up, and disposal of IT assets. + Assist the Government in implementing the...track warehouse assets. + Receive, review, update, and process ITSM work orders, currently BMC Remedy, and attach a… more
- TEKsystems (Halethorpe, MD)
- …enterprise. We own the development and successful delivery of quality features that support IT service management and business process automation for Allegis ... health, and incident management * 4 years of experience with Service Management ( ITSM ) is required * Experience integrating ServiceNow with other… more
- System One (Baltimore, MD)
- …* 6+ years' combined experience in Configuration Management in an IT operations, managed services, or service delivery environment. Qualifications * Process ... ALTA IT Services is staffing a contract to hire opportunity for a CMDB Process Management to support a leading health insurance customer. The Configuration … more
- Leidos (Washington, DC)
- …Experience leading organizations performing IT Operations + Strong experience with service , incident, and problem management + Demonstrated experience with a ... desk, desk side support, Windows & Mac workstation support, ITSM , Active Directory services, and video conferencing, and other...dynamic Service Desk Manager to join our IT Service Desk team. This pivotal role… more