- Baltimore City Community College (Baltimore, MD)
- …with current trends and innovations in technology as well as BCCC's policies and procedures. IT Specialist I Helpdesk responds to, coordinates and resolves ... IT Helpdesk problem calls for campus, administrative, and off-campus instructional...II to setup and configure computers. + Assist Audio/Visual Specialist by delivering smart stations to classrooms. Troubleshoot remote… more
- Baltimore City Community College (Baltimore, MD)
- Description/Job Summary A Helpdesk Specialist II is responsible for: + Exhibit exceptional customer services skills + Respond to clients requests for service in ... + Enter solutions for all service tickets into the helpdesk software application for inclusion in the knowledgebase. +...and improve services. + Review and recommend revisions to IT policy and procedures. + Setup and troubleshoot mobile… more
- Bully Pulpit Interactive (Washington, DC)
- …global, day-to-day IT operations and will be based in its DC Headquarters. The Senior IT Specialist will report to BPI's IT Director, who is based in the ... supported by a Managed Services Provider for Level 1 IT Support. The Senior IT Specialist...$90,000 Requirements What You Bring + 3-5 years of IT Helpdesk experience using a ticketing system… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …**Job Description:** Transform technology into opportunity as an Information Technology Support Specialist with GDIT. A career in enterprise IT means connecting ... None **Job Family:** Help Desk **Skills:** Computer Hardware,Information Technology ( IT ) Support,Remote Access,Remote Support,Technical Support **Experience:** 1 + years… more
- CACI International (Bethesda, MD)
- …and software needs, analyzing data to inform procurement decisions. Tier 1 IT Helpdesk Support: Provide direct-to-user support, fulfilling requests such as ... * Opportunity: CACI is looking for a Program Support Specialist to join a dynamic IT team...insights. Helpdesk Experience: Familiarity with Tier 1 IT helpdesk functions, including device issuance, account… more
- NCR VOYIX (Annapolis, MD)
- …world to your local favorite around the corner. Title: Senior Tech Specialist Location: MARYLAND, VIRTUAL Position Summary: This position is responsible for ... adhere to the contractual SLAs + Monitor and analyze Helpdesk entries to ensure client needs are properly met...Science degree in Information Technology or 5+ years of IT /Software Application Support + Must have CompTIA Security+ Certification… more
- TEKsystems (Rockville, MD)
- …regarding IT -Acts as the escalation line of support for complex IT support issues from helpdesk staff, employees, and team members -Monitors, manages, ... in systems support and addresses the findings or escalate to other IT team resources -Supports audio/visual systems (TVs, projectors, etc.), and video teleconference… more
- ManpowerGroup (Rockville, MD)
- Our client in the IT industry is seeking an PC Technician to join their team. As an PC Technician, you will be part of the IT Support Center (ITSC) supporting ... experience. + Working knowledge of Windows 10, MS Office 365, MS Teams, WebEx, and HelpDesk ticketing software. **What's in it for me?** + Opportunity to work with a… more
- TEKsystems (Baltimore, MD)
- …With increase volume, and some upcoming retirements, KCI is in need of a Civil 3D specialist to work in their IT department and support internal users on any/all ... sectors they also have a construction services sector and IT sector that all work in constant collaboration. With...limited to the following: - Service as the internal helpdesk SME for Civil 3D. - Provide timely and… more
- TEKsystems (Washington, DC)
- …Support Specialist Overview: We are seeking a highly skilled Civil 3D Design Support Specialist to join our dynamic IT department. This role is perfect for a ... Key Responsibilities: + Technical Support: Serve as the internal helpdesk SME for Civil 3D, providing timely and helpful...Training: Educate and empower employees with Civil 3D and IT training, ensuring they are proficient in using the… more