- GovCIO (Bethesda, MD)
- **Overview** GovCIO is currently hiring for an Operations / Customer Service Delivery Manager for our NIH-CIT proposal. This position will be located in ... USD $144,497.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/7263/ operations - customer - service - delivery -manager/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-MD-Bethesda_… more
- Washington Metropolitan Area Transit Authority (New Carrollton, MD)
- …essential functions of the job with or without reasonable accommodation. **Summary** The Director, Service Delivery and Operations is a highly skilled senior ... to meet the highest standards of safety, reliability, and customer experience. The ideal candidate will: + Direct end-to-end...The Director is responsible for leading all aspects of Service Delivery and Operations activities… more
- Palo Alto Networks (Washington, DC)
- …threat hunting, and product teams to tailor the service to each customer 's environment, ensuring seamless delivery and exceptional customer experience. ... security posture and SOC maturity. **Job Summary** The Technical Service Delivery Lead (XSIAM) acts as the...with the SOC engineering team to ensure timely, high-quality delivery + Lead customer touchpoints, including onboarding… more
- Cardinal Health (Washington, DC)
- …administration, customer orders, and problem resolution. The Representative II, Customer Service Operations is responsible for providing services ... **What Customer Operations Support contributes to Cardinal Health** Customer Service is responsible for establishing, maintaining and enhancing … more
- Highmark Health (Washington, DC)
- …of health plan operations , including claims processing, enrollment, billing, and customer service . + Proven track record of successfully managing complex ... aspects of solution delivery across enGen platform, products and service , including affiliation implementations, new external customer implementations, and… more
- Ensono (Washington, DC)
- …strong relationships with client leadership to facilitate effective project and service delivery and client satisfaction. **Key Responsibilities:** + **Strategic ... on key account health metrics and risks. + Champion innovation in service delivery , including adoption of automation, cognitive solutions, and DevSecOps… more
- CORT (Hanover, MD)
- …trucks. Ensure no product is left behind at venues. * **Provide onsite customer service :** Interact professionally with clients during deliveries and setups, ... members of the delivery team, representing CORT to customers and ensuring customer satisfaction. This role is responsible for the safe and timely delivery ,… more
- CareFirst (Baltimore, MD)
- …high-level executive support. This position will support the Company's care delivery operations , including comprehensive representation of various provider ... designees on all legal issues affecting the Companys care delivery function and operations and assists in...to work independently. + Effectively communicate and provide positive customer service to every internal and external… more
- Oracle (Washington, DC)
- …Project Manager (TPM) - Hardware Delivery to oversee the delivery , configuration, deployment, and lifecycle management of self- service badging kiosks, ... Colo, hyperscale, and corporate sites. Reporting to the Global Director of Systems Operations , the TPM's primary focus is to ensure robust, scalable, and efficient… more
- CORT (Hanover, MD)
- …trucks. Ensure no product is left behind at venues. * **Provide onsite customer service :** Interact professionally with clients during deliveries and setups, ... position.** The Delivery Driver works collaboratively as part of the Operations team. You will be responsible for loading, delivering, and installing furniture… more
- Performance Food Group (New Windsor, MD)
- …including culture of rewards, recognition, and respect **Position Purpose:** Food and food service delivery drivers fulfill a critical role in the country's food ... preloaded trailer as needed. + Drives to and delivers customer orders according to predetermined route delivery ...consultants and other experts builds close relationships with each customer , providing advice on improving operations , menu… more
- Oracle (Washington, DC)
- …this role, you will drive the product vision and roadmap for new service offerings addressing advanced content delivery scenarios, including integration with ... product vision, strategy, and roadmap for the next generation of content delivery and CDN integration services. . Conduct market research and competitive analysis… more
- Amazon (Jessup, MD)
- …2026 The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services (AWS). In this ... requirements and business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best… more
- Zoom (Washington, DC)
- …-facing teams, including onboarding, success planning, QBRs, renewal management, and service delivery checkpoints. + Defining and operationalize KPIs such ... Head of Customer Experience Operations What You Can Expect The Head of CX Operations is a senior leadership role, responsible for defining and executing the… more
- Ferguson Enterprises, LLC. (Halethorpe, MD)
- …Ability to lift items that weigh up to 50lbs + A background in warehouse operations and logistics, including shipping, receiving and delivery is a plus + Strong ... unloading and ensuring delivery of ticket with material + Pick up customer returns, validating product match for credit requests + Perform daily pre-trip and… more
- Sherwin-Williams (Landover Hills, MD)
- …meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal. At Sherwin-Williams, part of our mission is to ... complete, packed correctly, and safely delivered to the correct customer . Drivers are accountable for customer satisfaction...history is necessary to protect the business and its operations and reputation and is necessary to protect the… more
- Fluor (Washington, DC)
- …space planning, and quality initiatives. + Ensure contract compliance by aligning service delivery with customer requirements, corporate policies, and ... can leverage their technical experience and tools to streamline service delivery by creating an environment of...feel empowered and able to do their jobs. The Service Operations Manager is responsible for up… more
- Amazon (Jessup, MD)
- …of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong success for the Customer . ... entire AWS organization to bring access to product and service teams, to get the right solution delivered and...right solution delivered and drive feature innovation based upon customer needs. We are looking for someone who is… more
- Koniag Government Services (Washington, DC)
- …play a crucial role in driving operational excellence and ensuring high-quality customer service delivery . **Essential Functions, Responsibilities & Duties ... opportunities + Develop and implement data-driven solutions to enhance service delivery + Travel for meetings and...with federal grant management and compliance + Background in customer service operations and improvement… more
- Southern States Cooperative, Inc (Westminster, MD)
- Job Description Performs a variety of customer service and business office functions for a Southern States agronomy, farm supply, member co-op, and/or petroleum ... multiple locations or a single location with significant business volume: provide comprehensive customer service and order processing, sales and service … more