- ManTech (Washington, DC)
- …opportunities for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Senior ** ** Tier 2 Service Desk Analyst** to ... users. If unable to diagnose problem, will work with service desk management or Tier 3 to...3 to diagnose and resolve problem. + Responds to Tier 2 trouble tickets. + Ensures problem… more
- ManTech (Glen Burnie, MD)
- …opportunities for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Service Desk Specialist, Senior - Tier 1** to join ... in Glen Burnie, MD. This position supports a 24/7/365 service center and typically supports either a 6:00am -...call or ticket to the appropriate queue/group for resolution ( Tier 2 , Account Administration, Mobile Support, Asset… more
- ManTech (Washington, DC)
- …offer opportunities for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Service Desk Specialist - Tier 2 ** to join our ... users. If unable to diagnose problem, will work with service desk management or Tier 3 to...3 to diagnose and resolve problem. + Responds to Tier 2 trouble tickets. + Ensures problem… more
- MindPoint Group (Washington, DC)
- Incident Response Analyst - Shift 2 4x10 ( Tier 2 ) **Department:** SOC **Location:** Washington, DC MindPoint Group is searching for a **Incident Response ... to the next level and join us as a Tier 2 SOC Analyst. You will play...provide a supportive environment for you to learn from senior SOC team members, cross-train with other positions, and… more
- ManTech (Glen Burnie, MD)
- …or escalating the call or ticket to the appropriate queue/group for resolution ( Tier 2 , Account Administration, Mobile Support, Asset Management, Training Team, ... ManTech is seeking a motivated, career and customer-oriented **Lead Service Desk Support Specialist - Tier 1**...to communicate, converse, and exchange information with peers and senior personnel + Constantly operates a computer and other… more
- ManTech (Washington, DC)
- …opportunities for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Service Desk Manager - Tier 3** to join our team. This ... include but are not limited to:** + Manage the Tier 3 Service Desk Team across all...of related experience (technical environment) + A minimum of 2 years of supervisory experience **Clearance Requirements:** + Must… more
- ManTech (Washington, DC)
- …for enterprise endpoints. + Provide technical guidance and knowledge base articles / content to Tier 1 and Tier 2 teams **Basic Qualifications:** + A ... Currently, ManTech is seeking a motivated, career and customer-oriented ** Service Desk Specialist Journeyman- Tier 3** to...related field) or equivalent + A minimum of two ( 2 ) years of related experience in computer hardware, software,… more
- ManTech (Glen Burnie, MD)
- …or escalating the call or ticket to the appropriate queue/group for resolution ( Tier 2 , Account Administration, Mobile Support, Asset Management, Training Team, ... Currently, ManTech is seeking a motivated, career and customer-oriented ** Service Desk Specialist Journeyman- Tier 1** to... center and typically supports either a 6:00am - 2 :30pm, 2 :00pm - 10:30pm or 10:00pm -… more
- KeenLogic (Washington, DC)
- …experience supporting Mobile operating systems, ie iOS, Android + 3+ years' experience in a Tier 2 support role + 2 + years' experience supporting and ... technical support are responded to and addressed within established service level agreements. Qualifications: + Must be eligible for...captured + Troubleshoot incidents that cannot be resolved by Tier 2 + Provide knowledge articles and… more
- General Dynamics Information Technology (Washington, DC)
- …customer service and communication skills while interfacing daily with senior executives (SES), senior ranking military officers, and other military ... Adjudication **Skills:** Documentations,Personnel Security Management,Problem Resolution,Program Security,Security Clearances **Experience:** 2 + years of related experience **US Citizenship Required:**… more
- BAE Systems (Annapolis Junction, MD)
- …devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provides ... accessing and using IT systems Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems Provide… more
- BAE Systems (Annapolis Junction, MD)
- …devices, mobile devices, etc. + Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provides ... **Job Description** BAE Systems is seeking Senior Linux System Administrators interested in supporting a...+ Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and… more
- Leidos (Columbia, MD)
- …devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provides ... Analytics Business Area has a career opportunity for a Senior Systems Administrator to work at our Leidos site...+ Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and… more
- Leidos (Bethesda, MD)
- **Description** Leidos Dig Mod Health IT division is seeking a Senior Network Engineer specializing in network operations for a large network services opportunity ... supporting a Health Agency in Montgomery County, MD.The Senior Network Engineer is a member of an operations...and data center services in accordance with existing customer service level agreements (SLAs). The candidate for this position… more
- ManTech (Washington, DC)
- …include but are not limited to:** + Lead and provide Tier 1, 2 , and 3 HW/SW troubleshooting support for Service Desk issues. + Conduct advanced ... Currently, ManTech is seeking a motivated, career and customer-oriented ** Senior Network Systems Administrator** to join our team in **Washington, DC** . In this… more
- Lumen (Washington, DC)
- …overall across all industries in The American Opportunity Index. We're looking for top- tier talent and offer the flexibility you need to thrive and deliver lasting ... us as we digitally connect the world and shape the future. **The Role** Senior Engineer position requires a high degree of technical and coding competencies while… more
- Fujifilm (Washington, DC)
- …image -processing heritage with cutting-edge AI innovations to inspire a new tier of clinical confidence. The In-Vitro Diagnostic portfolio provides the golden ... business relationships and ensure cross-functional cooperation with the Sales, Marketing, Service and Engineering Departments in order to ensure successful project… more
- Johns Hopkins University (Baltimore, MD)
- …the event. + Oversee planning and attendee management for Medium Profile ( Tier 2 ) events, such as workshops, meetings/retreats, and departmental ... in Washington, DC & Harbor East for events/meetings for non- Tier 1 ( Tier 2 and...budgets. + Prepare travel reimbursements via SAP Concur for senior Center faculty. + Administer online payment requests in… more
- KBR (Hyattsville, MD)
- Title: IT Field Service Technician - TS/SCI Belong. Connect. Grow. with KBR! KBR's National Security Solutions team provides high-end engineering and advanced ... the future of space defense. Key Responsibilities: + Provides expert and second- tier technical support and analysis to field engineers and technicians. + Provides… more
- KBR (Hyattsville, MD)
- Title: IT Field Service Technician Belong. Connect. Grow. with KBR! KBR's National Security Solutions team provides high-end engineering and advanced technology ... the future of space defense. Key Responsibilities: + Provides expert and second tier technical support and analysis to field engineers and technicians. + Provides… more