- System One (Bethesda, MD)
- Enterprise Service Desk Manager Arlington VA Must be US Citizen per client Responsibilities: This role offers the opportunity to participate in the Management of ... a Federal IT Service Desk . We are seeking a highly skilled and motivated IT Service Desk Tower Lead to lead our IT support team. As the IT Service … more
- General Dynamics Information Technology (Washington, DC)
- …Yes **Job Description:** Seize your opportunity to make a personal impact as a Service Desk Program Manager. GDIT is your place to make meaningful contributions ... and grow a rewarding career. At GDIT, people are our differentiator. As a Service Desk Program Manager you will help ensure today is safe and tomorrow is… more
- Leidos (Washington, DC)
- **Description** Leidos has an opening for a ** Service Desk Manager** . This opening is for an IT Services program supporting a federal client in the Healthcare ... eligibility requirements for access to the customer's information. We are seeking a dynamic Service Desk Manager to join our IT Service Desk team. This… more
- General Dynamics Information Technology (Washington, DC)
- …**US Citizenship Required:** Yes **Job Description:** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk Analyst to provide ... levels of the federal government in the heart of our nation's capital. As a Service Desk Technician / Help Desk Analyst, you are the foundation of our… more
- General Dynamics Information Technology (Washington, DC)
- …Program Manager Job Description Seize your opportunity to make a personal impact as a Service Desk Deputy Program Manager. GDIT is your place to make meaningful ... and grow a rewarding career. At GDIT, people are our differentiator. As a Service Desk Deputy Program Manager you will help ensure today is safe and tomorrow is… more
- American Bankers Association (Washington, DC)
- …Culture Award_ and _2024 Great Place to Work_ designation _!_ **Job Description:** ABA's Engineer, Service Desk is an IT Engineering role in support of the ... Service Desk that helps ensure proper computer and other accessory operation for end users to accomplish business tasks effectively and timely. The Engineer is… more
- William C Brown Inc (Bowie, MD)
- Service Desk Agent (Third Shift) EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for ... (Bowie, Maryland Computer Center) We are currently seeking a Tier-1 Level Service Desk Analyst to support a large data center infrastructure environment. The… more
- ManTech (Glen Burnie, MD)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Lead Service Desk Support Specialist - Tier 1** to join our team ... Glen Burnie, MD. You will provide tasks and services to operate a 24 x 7 Service Desk Operation. You will be the lead expert for a Tier 1 support team who will… more
- William C Brown Inc (Bowie, MD)
- Service Desk Agent EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without ... Tier 1 System Support Analyst is part of the Enterprise Operations Service Desk staff supporting the agency's systems, hybrid cloud infrastructure and its… more
- ManTech (Washington, DC)
- …Currently, ManTech is seeking a motivated, career and customer-oriented **Senior** **Tier 2 Service Desk Analyst** to join our team in Washington, DC. ... the ordinary issues for users. If unable to diagnose problem, will work with service desk management or Tier 3 to diagnose and resolve problem. + Responds to… more
- ManTech (Glen Burnie, MD)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Service Desk Specialist, Senior- Tier 1** to join our team ... to and developing knowledge base articles. + Providing phone, email, chat, and Service - Desk support for end users that are in-office and off-site. + Documenting… more
- ManTech (Glen Burnie, MD)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Service Desk Specialist Journeyman- Tier 1** to join our team ... + Closes activities of tickets assigned. + Providing phone, email, chat, and Service - Desk support for end users that are in-office and off-site. + Documenting… more
- ManTech (Washington, DC)
- …opportunities for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Service Desk Manager - Tier 3** to join our team. This ... tickets. **Responsibilities include but are not limited to:** + Manage the Tier 3 Service Desk Team across all shifts assigned to the team. + Oversee all aspects… more
- TEKsystems (Baltimore, MD)
- …this amount) Two TEK holidays - 9 hour shifts each a year required Skills: service desk , customer service , troubleshooting, legal support Top Skills Details: ... service desk ,customer service ,troubleshooting,legal support Additional Skills & Qualifications: Phone/Email Experience Level: Expert Level About TEKsystems:… more
- ManTech (Washington, DC)
- …opportunities for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Service Desk Specialist - Tier 2** to join our team in ... the ordinary issues for users. If unable to diagnose problem, will work with service desk management or Tier 3 to diagnose and resolve problem. + Responds to… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring for a Service Desk Lead to manage the Service Desk Operations on a day-to-day basis. This position will be ... will be a fully onsite position. **Responsibilities** + Responsible for managing Service Desk operations-day-to-day operations + Ensures maximum issue resolution… more
- Leidos (Laurel, MD)
- …may be substituted for a bachelor's degree. System/Network Administrator (SNA) Skill Level 0 - Service Desk This position is on the Service Desk , ... 3 pm Monday through Friday. Tasking includes: + Provide exceptional customer service and professionalism in support of Field organization users, while being willing… more
- Insight Global (Washington, DC)
- Job Description We are seeking a talented Service Desk Analyst to support a Federal program. The effort will focus on a wide range of IT services through ... national assets. Responsibilities include: Provide Tier 1 and Tier 2 Help Desk support to user community (phone, email or drive-by) Follow established processes,… more
- ManTech (Washington, DC)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Service Desk Specialist Journeyman- Tier 3** to join our team ... the ordinary issues for users. If unable to diagnose problem, will work with Help Desk Management to diagnose and resolve problem. + Responds to tier two and higher… more
- Wegmans (Lanham, MD)
- At Wegmans, our Service Desk employees are ambassadors of incredible customer service . In this area, you'll be on the front line of ensuring customer ... satisfaction by striving to answer questions, solve problems and assist in a variety of ways. With an outgoing personality, a desire to help others, and an ability to solve problems, you'll guarantee each customer has a positive experience as they end their… more