- General Dynamics Information Technology (Washington, DC)
- …Trust/Other Required:** None **Job Family:** Systems Administration **Skills:** Customer Service , Help Desk Support,Information Technology (IT) Support ... Citizenship Required:** Yes **Job Description:** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk Analyst to provide world-class… more
- GovCIO (Washington, DC)
- …**Qualifications** + Bachelor's with 8+ years (or commensurate experience) + 8+ years leading help desk and service desk teams. Required Skills ... **Overview** GovCIO is currently hiring for a Help Desk Manager. The Help Desk Manager will manage and lead the help desk teams and coordinates… more
- General Dynamics Information Technology (Washington, DC)
- …None **Public Trust/Other Required:** Other **Job Family:** Information Systems Management **Skills:** Help Desk Management, Help Desk Support,Information ... your opportunity to make a personal impact as the ** Help Desk Manager** providing IT support services...improvement and managing 'shift left' activities; + Maintaining program service levels pertaining toresponse and resolution time frames; +… more
- System One (Bethesda, MD)
- Enterprise Service Desk Manager Arlington VA Must be US Citizen per client Responsibilities: This role offers the opportunity to participate in the Management of ... a Federal IT Service Desk . We are seeking a highly...workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically,… more
- General Dynamics Information Technology (Washington, DC)
- …grow a rewarding career. At GDIT, people are our differentiator. As a Service Desk Program Manager you will help ensure today is safe and tomorrow is ... **Job Description:** Seize your opportunity to make a personal impact as a Service Desk Program Manager. GDIT is your place to make meaningful contributions to… more
- Leidos (Washington, DC)
- **Description** Leidos has an opening for a ** Service Desk Manager** . This opening is for an IT Services program supporting a federal client in the Healthcare ... The program provides a range of IT services, including help desk , desk side support,...to the customer's information. We are seeking a dynamic Service Desk Manager to join our IT… more
- General Dynamics Information Technology (Washington, DC)
- …grow a rewarding career. At GDIT, people are our differentiator. As a Service Desk Deputy Program Manager you will help ensure today is safe and tomorrow is ... Job Description Seize your opportunity to make a personal impact as a Service Desk Deputy Program Manager. GDIT is your place to make meaningful contributions to… more
- American Bankers Association (Washington, DC)
- …Culture Award_ and _2024 Great Place to Work_ designation _!_ **Job Description:** ABA's Engineer, Service Desk is an IT Engineering role in support of the ... Service Desk that helps ensure proper computer...Service Desk that helps ensure proper computer and other accessory...needs. **Qualifications:** + 6-8 years of related experience providing Help Desk support + Knowledge of basic… more
- Westat (Rockville, MD)
- …successfully complete a federal government background screening (eQIP). * Minimum 1-year customer service or Help Desk /call center experience. * Bilingual ... **27472BR** **Job Title:** Bilingual Help Desk Agent (Hourly) **Location:** MD...Associate's degree or higher in an IT-related or customer service field. * Entry level CompTIA A+ IT Certification.… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …Secret SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Customer Service ,Technical Support,Troubleshooting ... 5 + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Supervisor Transform technology into opportunity as a Help… more
- RightDirection Technology Solutions LLC (Washington, DC)
- …onsite in DC). Requirements GTM Help Desk Specialist - Dept of State The Help Desk Specialist shall provide full- service , Tier I help desk ... Help Desk Tier I Specialist -... Help Desk Tier I Specialist - Cleared Washington, DC...+ Log all request into the Government tracking system ( Service Now). + Add new users to the network… more
- COMSO, Inc (Fort Meade, MD)
- …defined by first response/Tier 1 support. + Work with a small team providing service availability monitoring and help desk support for internet-like ... Help Desk Level 0 (PIPELINE) -... Help Desk Level 0 (PIPELINE) - TS/SCI w/ Polygraph...and status monitoring, and taking appropriate measures when a service outage occurs. Utilize SOPs to perform basic troubleshooting… more
- Koniag Government Services (Silver Spring, MD)
- …Services** , a Koniag Government Services company, is seeking an experienced IT Help Desk Specialist IV (Manager) to support **KOS** and our government ... limited to:** + Supervises the day-to-day operations of the help desk . Identifies, researches, and resolves complex...this contract. + 5 years of demonstrated experience managing Service Desk personnel experience in a similar… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …to Obtain:** Top Secret/SCI **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Customer Service ,Technical Support,Troubleshooting ... 2 + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician - MIDS Transform technology into opportunity as a… more
- ManTech (Glen Burnie, MD)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Lead Service Desk Support Specialist - Tier 1** to join our team ... tasks and services to operate a 24 x 7 Service Desk Operation. You will be the...+ Experience providing training and guidance to more junior help desk personnel + Proven experience providing… more
- William C Brown Inc (Bowie, MD)
- …Support. + Resolve customer inquiries within a timely manner as stated in the Help Desk Service /Operating Level Agreement. + Provide triage activities to ... standard operating procedures. + Provide courteous, professional, quality customer service via the Help Desk . + Account unlocks/password resets. + SafeBoot… more
- Westat (Rockville, MD)
- **27476BR** **Job Title:** Help Desk Agent - Weekend Shift (Hourly) **Location:** MD - Rockville **Job Description:** Westat is seeking a technical help ... via phone, email, and voice mail. This important field help desk is critical to support our...college courses required to apply - Must have customer service experience including LogMeIn123 or similar. - Experience with… more
- Westat (Rockville, MD)
- **27475BR** **Job Title:** Bilingual Help Desk Agent - Evenings (Hourly) **Location:** MD - Rockville **Job Description:** Westat is seeking technical help ... via phone, email, and voice mail. This important field help desk is critical to support our...Must be a US citizen. - Must have customer service experience including LogMeIn123. - Experience with ServiceNow and/or… more
- General Dynamics Information Technology (Beltsville, MD)
- …**Public Trust/Other Required:** None **Job Family:** SCA **Skills:** Problem Resolution, Service Desk (Inactive),Technical Helpdesk **Experience:** 5 + years ... how agencies operate. Our work depends on a Technical Help Desk Professional joining our team to...of contact for IT problem resolutions for the DoS service desk . In this role, a typical… more
- Trace Systems Inc (Washington, DC)
- Overview: Job Title: Help Desk Specialist Job Location: Naval Research Lab, Washington, DC Job Responsibilities: Requisition Type: Pipeline Join our dynamic team ... Trace Systems as we seek a talented and cleared Help Desk Specialist to play a pivotal...of NRL's cutting-edge initiatives. Plus, with our core IT Service Desk support operating during convenient peak… more