- ManTech (Glen Burnie, MD)
- …is seeking a motivated, career and customer-oriented **Lead Service Desk Support Specialist - Tier 1 ** to join our team supporting a large U. S. Government ... Operation. You will be the lead expert for a Tier 1 support team who will serve...call or ticket to the appropriate queue/group for resolution ( Tier 2, Account Administration , Mobile Support, Asset… more
- ManTech (Glen Burnie, MD)
- …Currently, ManTech is seeking a motivated, career and customer-oriented **Service Desk Specialist, Senior- Tier 1 ** to join our team in Glen Burnie, MD. This ... and off-site. + Documenting customer requests in call tracking system and recording the action(s) taken and follow up...call or ticket to the appropriate queue/group for resolution ( Tier 2, Account Administration , Mobile Support, Asset… more
- ManTech (Glen Burnie, MD)
- …Currently, ManTech is seeking a motivated, career and customer-oriented **Service Desk Specialist Journeyman- Tier 1 ** to join our team in Glen Burnie, MD. This ... and off-site. + Documenting customer requests in call tracking system and recording the action(s) taken and follow up...call or ticket to the appropriate queue/group for resolution ( Tier 2, Account Administration , Mobile Support, Asset… more
- CACI International (Washington, DC)
- Network Operations Center- NOC Tier 1 and 2 Job Category: Service Contract Act Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph ... in the Network. **What will you do:** + Perform System patching and IAVA patches to network routers and...Standard Operating Procedures (SOP) for network operations. + Troubleshoot systems failures and accessibility problems within the network to… more
- BAE Systems (Annapolis Junction, MD)
- …following capabilities: Provide support for implementation, troubleshooting and maintenance of IT systems Provide Tier 1 (Help Desk) problem identification, ... Provide assistance to users in accessing and using IT systems Provide Tier 1 (Help...associated hardware Possess a working knowledge and understanding of system administration interdependencies as part of the… more
- ASM Research, An Accenture Federal Services Company (Fort Meade, MD)
- …administrator disciplines. + Provide support for implementation, troubleshooting and maintenance of IT systems . + Provide Tier 1 (Help Desk) problem ... Provide assistance to users in accessing and using IT systems . + Provide Tier 1 ...hardware. + Possess a working knowledge and understanding of system administration interdependencies as part of the… more
- GovCIO (Hanover, MD)
- …commensurate experience) + Clearance Required: TOP Secret Required Skills and Experience + 1 -3 years exp with Network/ System Administration + Cloud services ... DevSecOps environment. The NBIS application is an enterprise mission system supporting personnel vetting. + Provide tier ... and service support trends and coordinate with existing Tier 1 and Tier 3… more
- Johns Hopkins University (Baltimore, MD)
- …Center faculty directors and Carey's Event Planning team as OFR's primary POC for high-profile ( Tier 1 ) Center Events in DC and at Harbor East. + Oversee guest ... responsible for coordination, facilitation and implementation of academic and administrative projects in support of the Carey Research Centers...in Washington, DC & Harbor East for events/meetings for non- Tier 1 ( Tier 2 and… more
- BAE Systems (Annapolis Junction, MD)
- …following capabilities: + Provide support for implementation, troubleshooting and maintenance of IT systems + Provide Tier 1 (Help Desk) problem ... Provide assistance to users in accessing and using IT systems + Provide Tier 1 ...hardware + Possess a working knowledge and understanding of system administration interdependencies as part of the… more
- Amentum (Annapolis Junction, MD)
- …LatteArt + Nessus + Provide support for implementation, troubleshooting and maintenance of IT systems . + Provide Tier 1 (Help Desk) problem identification, ... Provide assistance to users in accessing and using IT systems . + Provide Tier 1 ...of Experience:** + Ten (10) years of experience providing System Administration support. \#javelin Pay Transparency Verbiage… more
- Leidos (Columbia, MD)
- …role. **Capabilities:** + Provide support for implementation, troubleshooting and maintenance of IT systems + Provide Tier 1 (Help Desk) problem ... Provide assistance to users in accessing and using IT systems + Provide Tier 1 ...hardware + Possess a working knowledge and understanding of system administration interdependencies as part of the… more
- Jovian Concepts, Inc. (Annapolis Junction, MD)
- …following capabilities: + Provide support for implementation, troubleshooting and maintenance of IT systems + Provide Tier 1 (Help Desk) problem ... Provide assistance to users in accessing and using IT systems + Provide Tier 1 ...hardware + Possess a working knowledge and understanding of system administration interdependencies as part of the… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …IT systems + Manage the daily activities of configuration and operation of IT systems + Provide Tier 1 (Help Desk) problem identification, diagnosis and ... resolution of problems + Provide assistance to users in accessing and using IT systems + Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem… more
- Nightwing (Annapolis Junction, MD)
- …following capabilities: Provide support for implementation, troubleshooting, and maintenance of IT systems . Provide Tier 1 (Help Desk) problem ... Provide assistance to users in accessing and using IT systems . Provide Tier 1 (Help...associated hardware. Possess a working knowledge and understanding of system administration interdependencies as part of the… more
- TriTech Enterprise Systems, Inc. (Baltimore, MD)
- …3 routing. + Develop and maintain or assist in the development and maintenance of Tier 1 documentation including a knowledge base. + Attend staff meetings, as ... TriTech Enterprise Systems Inc. (TriTech) is seeking several 'Junior Helpdesk...support the Maryland Department of Transportation (MDOT), State Highway Administration (SHA), the Office of Information Technology (OIT) project.… more
- ManTech (Fort Meade, MD)
- …troubleshooting IT systems . + Performing daily activities of configuration and operation of IT systems . + Providing Tier 1 / Tier 2 problem ... for implementation, troubleshooting and maintenance of Information Technology (IT) systems . + Management of IT system infrastructure...Performing daily activities of configuration and operation of IT systems . + Providing Tier 2 / … more
- CACI International (Washington, DC)
- …in-depth customer support and attempts to resolve incidents that could not be resolved by Tier 1 . If necessary, Tier 2 technicians will provide customer ... used by the technicians to ensure availability and overall performance of system and network services. + Uses administrative access to network components… more
- Jovian Concepts, Inc. (Annapolis Junction, MD)
- …following capabilities: + Provide support for implementation, troubleshooting and maintenance of IT systems . + Provide Tier 1 (Help Desk) problem ... for this position will be responsible for providing Windows System Administration support for the program. The...Provide assistance to users in accessing and using IT systems . + Provide Tier 1 … more
- DarkStar Intelligence LLC (Annapolis Junction, MD)
- …problem resolution for all of the client/server/storage/network devices, mobile devices, etc. + Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem ... enhancements to improve reliability and performance. + Provide Tier 1 (Help Desk) problem identification, diagnosis...level clustering. + Five (5) years' experience performing Puppet system administration . + Five (5) years' experience… more
- Lockheed Martin (Hanover, MD)
- …**The Work:** \- Provide support for implementation, troubleshooting and maintenance of IT systems \- Provide Tier 1 \(Help Desk\) problem identification, ... the daily activities of configuration and operation of IT systems \- Provide Tier 1 ...of similar scope, type, and complexity\. Experience with Linux system administration , including configuring, maintaining, and troubleshooting\.… more