- Wright-Patt Credit Union Inc. (Hilliard, OH)
- …keyboarding skills. + Prior experience in a retail service environment + Some call center and member service experience is preferred. Required ... We are hiring for our call center in Columbus market. Located...8pm M-F and Sat. 9am-1pm. Must have open availability. Member Experience Representatives I (MERs) deliver extraordinary… more
- Oracle (Columbus, OH)
- …or 4-year degree or relevant work experience + 1+ Years of Data Center Experience + Linux administration knowledge/Ability to run Linux commands + Data ... proper handover reports after shift to the next team member (s). + Receive/ship data center equipment as...effectively in both verbal and written communication mediums. + Experience taking on- call shifts and ability to… more
- Amgen (New Albany, OH)
- …**Basic Qualifications:** **Master's degree** OR Bachelor's degree and 2 years of data center operations experience **Or** Associate's degree and 6 years of data ... we reach millions of patients each year. As a member of the Amgen team, you'll help make a... center operations experience **Or** High school diploma… more
- Prime Therapeutics (Columbus, OH)
- …to provide outstanding service to internal and external customers and strive to resolve member and provider needs on the first call . Performance expectations are ... us. **Job Posting Title** Customer Care Associate - Philadelphia PACE Application Center **Job Description** This position is a frontline service position providing… more
- Oracle (Columbus, OH)
- …or 4-year degree or relevant work experience + 1+ Years of Data Center Experience + Linux administration knowledge/Ability to run Linux commands + Data ... proper handover reports after shift to the next team member (s). + Provide on- call emergency support at...center networking knowledge. + … more
- Molina Healthcare (Columbus, OH)
- …exceeding individual performance goals established for the position in the areas of: Call Quality, Attendance, Adherence and other Contact Center objectives. * ... Provides product and service information, and identifies opportunities to improve our member and provider experiences. **Job Duties** * Provide service support to… more
- Molina Healthcare (Columbus, OH)
- …combination of education and experience **Required Experience ** + 3-5 years' experience in a call center environment + 1-2 years supervisory ... general public. + Achieves individual performance goals as it relates to call center objectives. + Demonstrates personal responsibility and accountability and… more
- Amazon (Dublin, OH)
- …High school or equivalent diploma Preferred Qualifications - - 2+ years of Data Center Engineering experience Amazon is an equal opportunity employer and does ... in the US Armed Forces including Reserves, National Guard, and service member spouses. AWS Infrastructure Services owns the design, planning, delivery, and operation… more
- Amazon (Dublin, OH)
- …- High school or equivalent diploma Preferred Qualifications - 2+ years of Data Center Engineering experience Amazon is an equal opportunity employer and does ... in the US Armed Forces including Reserves, National Guard, and service member spouses. AWS Infrastructure Services owns the design, planning, delivery, and operation… more
- ASM Research, An Accenture Federal Services Company (Columbus, OH)
- …meetings and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in ... working with military and/or Veterans populations preferred. Military spouse or family member experience in a military community highly desirable **Other Job… more
- ASM Research, An Accenture Federal Services Company (Columbus, OH)
- … working with military and/or Veterans populations preferred. Military spouse or family member experience in a military community highly desirable **Other Job ... + Assesses the needs of the caller to ensure first- call resolution of all presented needs. + Educates participants...LMFT) preferred + 2-5 years of relevant post-graduate work experience in counseling, social work, and mental health services.… more
- South Central Power Company (Lancaster, OH)
- South Central Power Company has an immediate opening in our call center for a Member Service Representative at our Lancaster, Ohio location. Candidates who ... have strong customer service experience are encouraged to apply. The position is responsible...encouraged to apply. The position is responsible for ensuring member satisfaction by handling incoming calls and performing diverse… more
- ASM Research, An Accenture Federal Services Company (Columbus, OH)
- …Demonstrated ability to contribute to quality assurance program creation or execution. + Experience with call center call monitoring/recording software. ... + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + US...Investigation + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years… more
- Molina Healthcare (Columbus, OH)
- …pre-work up to case preparation. * Proactively identifies ways to improve pharmacy call center member relations. Required Qualifications * At least ... of medication related health care outcomes, and quality cost-effective member care. Essential Job Duties * Handles and records...1 year related experience , including call center or… more
- CVS Health (Columbus, OH)
- …benefits and regulatory requirements. Prior experience in healthcare, insurance, or call center environments is highly valued. **Education** + High School ... is the face of Aetna and impacts members' service experience by manner of how customer service inquiries and...spreadsheets in response to inquiries received. + As a call center inbound representative you will be… more
- Humana (Columbus, OH)
- …care with available plan benefits and/or appropriate community resources in a telephonic, call center , work from home environment. This role does not carry ... and serves as part of an interdisciplinary care team member working with other disciplines, such as nurse care...The Support SSs daily job duties include making outbound call attempts to members with social determinants of health… more
- CVS Health (Columbus, OH)
- …least 2 years of experience in customer service, healthcare and/or a call center + Demonstrated organizational skills, including effective verbal and written ... and during assessment + Accurately and consistently documents each call in the member 's electronic record, thoroughly...Microsoft Word and Outlook + Data entry and documentation experience within member records is strongly preferred… more
- Humana (Columbus, OH)
- …Analytics, Call Recording, Workforce Management, AI/ML, Chatbots etc. + Experience integrating contact center applications with other SaaS cloud solution ... Experience as a Lead solutions Architect involving large scale cloud contact center experience solutions implementation on Genesys cloud platform** + **… more
- CenterWell (Columbus, OH)
- …Order Pharmacy or Manufacturing experience + Experience as a Pharmacy Technician OR call center experience in a pharmacy or related call ... center setting + Excellent communication skills + Experience using multiple computer applications simultaneously and strong data entry skills + A positive,… more
- CVS Health (Lewis Center, OH)
- …an operating model that supports 3 days in the field and 2 days in a call center queue to support the organization lower acquisition costs, increase field agent ... or over the phone. The HFSR will own the member relationship throughout the year and will be the...field programs including, face to face appointments, retail, provider, center of influence development and referrals programs. + Acquisition… more