• Inbound / Outbound Queue

    CVS Health (Columbus, OH)
    …where applicable, while adhering to company policy and procedures. - Places outbound calls to providers under the direction of Medical Management Nurses to ... obtain clinical information for approval of medical authorizations. Uses Aetna Systems such as QNXT, ProFAX, ProPAT, and Milliman Criteria. - Communicates with Aetna Nurses and Medical Directors, when processing transactions for members active in this Program.… more
    CVS Health (10/04/24)
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  • Warranty Pre-Authorization Specialist (Remote…

    Morley (Columbus, OH)
    …meet quality and productivity goals + Offer timely and accurate solutions through inbound and outbound conversations (including phone calls, chats, emails and ... will be off the phones, working out of your queue and email to pre-authorize the replacement of warranty...video (https://mrly.info/h4b) to get a glimpse of a remote associate 's typical day and how their home office setup… more
    Morley (10/04/24)
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