- Siemens Digital Industries Software (Columbus, OH)
- …**Req ID:** 424716 **Role Overview:** We are seeking a highly skilled and experienced Manager for our Customer Support Analytics & Technology Operations ... analysts to drive and improve the operations of our large global technical customer support organization. The successful candidate will evaluate, propose and… more
- HomeSafe Alliance (Columbus, OH)
- …individual will oversee customer relationship management and lead a team of customer support supervisors and their specialists. You will be accountable for ... **Title:** Contact Center Customer Experience Manager **_HomeSafe Alliance_** is...customer orders. + Lead training sessions for other customer service support staff as needed. +… more
- Trellix (Columbus, OH)
- **_Job Title:_** Customer Success Technical Program Manager **About Trellix:** Trellix is a global company redefining the future of cybersecurity and soulful ... and CS delivery efficiency. Reporting to the Director of Customer Success Programs, the Technical Program Manager ...+ Paid Time Off + Paid Parental Leave + Support for Community Involvement We're serious about our commitment… more
- Wilson Language Training (Columbus, OH)
- Customer Success Manager **Department:** Customer Experience **Location:** Here at Wilson Language Training, we are committed to working together for our ... training is growing and is looking to hire a Customer Success Manager (CSM) to join?our team....and email. This position will be responsible for post-sales support , building and maintaining customer relationships, handling… more
- Aston Carter (New Albany, OH)
- …customer advocate and will proactively work with cross-functional departments to support customer needs and internal company guidelines for fiscally ... an opening in New Albany, Ohio!! Job Description The Customer Account Manager works as the primary...conflict resolution. + Maintain database and system integrity to support internal and external reporting in Deacom and SAP.… more
- Trellix (Columbus, OH)
- **_Job Title:_** Senior Customer Success Manager **About Trellix:** Trellix is a global company redefining the future of cybersecurity and soulful work. The ... with responsibly architected security. More at https://trellix.com . **_Role Overview:_** The Customer Success Manager (CSM) is responsible for driving … more
- Pearson (Columbus, OH)
- ** Customer Marketing Manager ** - **K-12 Education** At Pearson, we're committed to a world that's always learning and to our talented team who makes it all ... and inspires us to always be better. As a Customer Marketing Manager , you will play a...Through targeted marketing initiatives, you will work to strengthen customer loyalty, drive retention, and support the… more
- Michaels (Hilliard, OH)
- …Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. Assist Store Manager in leading and managing adherence ... Store - COLUMBUS-HILLIARD, OH Deliver a customer centric shopping experience by managing and delivering...to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership… more
- Trellix (Columbus, OH)
- **_Job Title:_** Senior Customer Success Manager **About Trellix:** Trellix is a global company redefining the future of cybersecurity and soulful work. The ... architected security. More at https://trellix.com . **_Role Overview:_** The Principal Success Manager is a critical role to deliver Trellix's next phase of growth.… more
- NiSource (Columbus, OH)
- **IT Applications Manager - Customer Engagement Systems** **Full Time Perm** **Shift** **:** Hybrid - 2 days onsite 3 days remote **Location** **:** Columbus, OH ... team, Manager of IT Applications is accountable for the Customer Engagement portfolio including Call Center, Website, Mobile Application, Chatbot, CRM, Sales,… more
- Verint Systems, Inc. (Columbus, OH)
- …growth opportunities. Learn more at www.verint.com . **Overview of Job Function:** The Sr. Customer Success Manager (Sr. CSM) is a strategic role that serves as ... At Verint, we believe customer engagement is the core of every global...Proficiency in managing diverse tasks concurrently, such as handling support escalation calls in the morning, conducting best practices… more
- JPMorgan Chase (Columbus, OH)
- …meaningful impact by delivering high-quality products that resonate with clients. As a Product Manager in **Global Customer Platform** , you are an integral part ... are responsible for acting as the voice of the customer and developing profitable products that provide customer...and develops a product backlog that enables development to support the overall strategic roadmap and value proposition. +… more
- Whole Foods Market (Columbus, OH)
- …we are working to nourish people and the planet. In this role, you will support the Team Leader in leading and executing the Customer Service & E-Commerce ... processes, and drop of task execution (for E-Commerce); and, cash management, customer demand management, labor utilization, and execution of store processes (for … more
- JPMorgan Chase (Columbus, OH)
- …that will future proof our business in an ever-changing landscape. As a Control Manager Vice President supporting the Global Customer Platform (GCP) Product, the ... help develop the control framework for the target state customer platform and provide ongoing support for...target state customer platform and provide ongoing support for the existing three large-scale legacy data and… more
- Merck (Columbus, OH)
- **Job Description** Our Sales teams support our customers by providing clinical and scientific information about our products. With a patient-centric and digital ... mindset, we support education and training that helps healthcare partners protect...helps healthcare partners protect patients in their communities. The Customer Team Leader (CTL) plays a critical role in… more
- HealthEdge Software Inc (Columbus, OH)
- …part of ourClientOpreationsteam.In this role, you will develop a deep understanding of customer business models and become a subject matter expert in theday to ... outcomes and the member experience. **What you will do** **:** + Intake customer service requests, product inquiries and system errors; resolve when possible or… more
- Teradata (Columbus, OH)
- …every major industry trust Teradata to improve business performance, enrich customer experiences, and fully integrate data across the enterprise. **What You'll ... engagement, adoption and success planning. + Manage and curate existing customer relationships leveraging strong executive relationships to drive business growth, … more
- Wolters Kluwer (Columbus, OH)
- …comprehensive platform built to automate all performance needs. As the **Technology Sales Support Manager ,** **Pre-Sales CPM Solutions** , you will join a ... presales technical support to prospective clients and customers, while ensuring customer satisfaction with minimal supervision. + Act as a technical resource for… more
- Bath & Body Works (Reynoldsburg, OH)
- …access to the things that make them happy. Summary The Long-Range Planning Manager is responsible for overseeing the Customer team's strategic planning process ... market trends, and financial analysis to formulate robust plans that align with Customer & Marketing objectives. It plays a crucial role in shaping the future… more
- Constellation (Columbus, OH)
- …and much more. **PLEASE NOTE: This role can be filled at either the Channel Manager or Senior Channel Manager level. Please see below for compensation details.** ... **TRAVEL: This role requires travel up to 50%** **Channel Manager ** expected salary range of $95,400 to $106,000, varies based on experience, along with… more