- Henry Ford Health System (Troy, MI)
- …all customer contacts. Strategizes the planning, developing and directing of the call center operations and customer service programs. PRINCIPLE DUTIES ... Determine training, policy, procedure and benefit needs relating to customer service as a result of quality...environment. + Three (3) years of customer service management experience in a moderately large call… more
- Molina Healthcare (Sterling Heights, MI)
- …**Required Experience** 1-3 years of progressive work experience in Quality Assurance/Auditing, Call Center, or Customer Service . **Preferred Education** ... + Participates in internal listening sessions. + Assists Quality Manager in providing standard weekly and monthly reporting within...3-5 years of progressive work experience in Quality Assurance/Auditing, Call Center, or Customer Service .… more
- Trinity Health (Farmington Hills, MI)
- …**Description:** **POSITION PURPOSE** Work Remote Position (Pay Range: $18.8367_$28.2551) The Customer Service Representative handles customer inquiries in ... insurance data and forwards the revised information to the appropriate. Provides excellent customer service in not only resolving inquires, but assisting the… more
- Enviri Corporation (Holly, MI)
- …as well operational and financial results of the location. In conjunction with sales, customer service , accounting, and health and safety groups, ensure that all ... budget, profit growth, account retention, safety and continuous improvement. The Facility Manager will lead facility staff and operations to ensure the proper… more
- Rexel USA (Rochester Hills, MI)
- …develop positive relationships with existing and prospective customers and vendors, demonstrates excellent customer service and sets an example for other staff + ... Don't miss the chance to apply for the Branch Manager at Gexpro today! **The position of Branch ...with or without reasonable accommodation, demonstrate commitment to effective customer service delivery, integrity, and the ability… more
- Corewell Health (Royal Oak, MI)
- …at regional and national conferences.7. Seeks and is responsive to customer feedback.8. Promotes service excellence principles and leadership behaviors.9. ... Job Summary The program manager position is a full-time position with working...career interest activities.4. Uses the AAMC's Electronic Residency Application Service (ERAS) software to manage applications and participate in… more
- Concentrix (Farmington Hills, MI)
- …+ Knowledge of sales strategies and sales pipeline. + Experience working in a customer service , sales or outsourcing environment is required. + Knowledge of how ... behalf of our clients to renew and expand the service relationships. Reporting to a sales manager ,...Digital or Social Media Sales and/or experience in a customer service role, ideally in tech. advertising… more
- US Foods (Wixom, MI)
- …relationships and cold call to develop new business. * Exceptional customer service and interpersonal skills. * Competitive spirit and results driven ... profitability goals. Primary areas of responsibilities are: * Primary owner of customer relationship * Selling, and engaging customers in value added activities. *… more
- Percepta (Dearborn, MI)
- …we bring first-class service across each market we support. As **Project Manager ** **,** you'll be a part of creating and delivering amazing customer ... being part of a unique culture. **What You'll Be Doing** The Project Manager is directly responsible for managing the implementation of projects; including but not… more
- Eaton Corporation (Southfield, MI)
- …tasks and situations to achieve superior proactive project order management and customer service . **The application window for this position is anticipated ... Eaton's North American Sales division is currently seeking a Field Project Manager - Datacenter. This remote position offers the flexibility to work from any… more
- CVS Health (Fenton, MI)
- …+ Ability to confirm prescription information and label accuracy, ensuring patient safety + Customer Service and Team Orientation: + Actively look for ways to ... the bar for their pharmacy team. As a Pharmacy Manager , you will lead and develop a pharmacy team...related work experience in a pharmacy, retail, medical, or customer service setting + Ability to work… more
- PNC (Pontiac, MI)
- …and have an opportunity to contribute to the company's success. As a Branch Manager within PNC's Retail Branch organization, you will be based in Pontiac, MI at ... leading all aspects of branch performance. Drives revenue and customer loyalty through consultative interactions with clients, and solutions...has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected… more
- Ford Motor Company (Dearborn, MI)
- … customer experience, this is the opportunity for you. The Sr. Product Manager is responsible for understanding retail customer needs and behavior globally, ... world moves? Launched in 2023, Integrated Services creates and markets new customer experiences by integrating hardware, software and services across Ford Blue,… more
- Ford Motor Company (Dearborn, MI)
- **Group Product Manager ** We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. ... value those vehicles provide. Integrated Services creates and markets new customer products and experiences by integrating hardware, software, and services across… more
- St Croix Hospice (Livonia, MI)
- …effective member of the hospice and health care delivery system. + Promotes customer service orientation to all hospice personnel. Additional Duties + ... Manager of Clinical Services - Hospice Job Details Level Management Job...Participates in on- call duties as defined by the on- call policy. + Attends… more
- CSL Plasma (Pontiac, MI)
- …**Experience** + Minimum of three (3) months experience in a clerical or customer service related position, preferably in medical or health provider environment ... pheresis process. You will report to the Assistant Center Manager . **The Role** + In compliance with Standard Operating...answer the telephone and answer callers question or transfer call to appropriate staff member. + Maintain alertness and… more
- PNC (Troy, MI)
- …and have an opportunity to contribute to the company's success. As a Regional Sales Manager (RSM) leading a team of Senior Financial Advisors, you may be located in ... and directs a team to achieve business results and customer experience goals. May have direct sales and client...has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected… more
- Ford Motor Company (Dearborn, MI)
- **Integrated Services - Digital Product Manager ** We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a ... value those vehicles provide. Integrated Services creates and markets new customer products and experiences by integrating hardware, software, and services across… more
- Trinity Health (Ann Arbor, MI)
- …school education or GED equivalent. **Experience:** 2+ years of customer service experience, preferably in a healthcare call center environment or operator ... onsite; there is no option to work remotely. A Call Center Operator may be the first line of...complex and emergent situations. Our focus is providing exceptional customer service with empathy while resolving the… more
- Otis Elevator Company (Farmington Hills, MI)
- …HILLS, MI 25365 INTERCHANGE COURT, FARMINGTON HILLS, MI, 48335 USA **Job Title** Field Service Manager **Role Overview** Would you like to join a truly ... and technology skills, business acumen and a passion for customer service + Travel is required within...do. We are guided by our values that we call our Three Absolutes - prioritizing Safety, Ethics, Quality… more