- Illumination Foundation (Santa Ana, CA)
- …scattered across Orange County, Los Angeles County and the Inland Empire. Job Description The IT Service Desk role is to support and maintain in-house ... and configuring systems and applications. + Record, track, and document the service desk request problem-solving process, including all successful and… more
- Banc of California (Santa Ana, CA)
- …Three to five years of experience in a high-volume, fast-paced IT help desk or service desk support position including knowledge, skill, and ... groups, and more. TOGETHER WE WIN(R) **THE OPPORTUNITY** The Service Desk Support Specialist is responsible for...+ Perform hardware asset audit tasks as directed by IT Support Manager and IT Asset Management… more
- General Dynamics Information Technology (El Segundo, CA)
- …Buchannan, Puerto Rico **We are Hiring** Positions Include (but are not limited to): + IT Service Desk Specialists + Cable and Wiring Specialists + Project ... Managers + IT Service Desk /Knowledge Base Manager + Application Programmer + System Administrators + Information Assurance/Security Specialist + Graphics… more
- Southern California Edison (Rosemead, CA)
- …in new project implementations + Drives the usage of and improvement to the IT Service desk ticketing system, including documenting knowledge-based articles ... **Minimum Qualifications** + Seven or more years of experience in IT Service Delivery. **Preferred Qualifications** + Bachelor's Degree or higher in Electrical,… more
- Envista Holdings Corporation (Brea, CA)
- IT Help Desk / Online Support Brea,CA POSITION SUMMARY:Provides first level phone support Company wide. Ensures that all Phone support calls are logged, resolved, ... Maintain Active directory user account and security consistency. * Service internal and external customers cost effectively; log and...Urgency: IT issues usually start at the IT help desk . Must understand and direct… more
- Amazon (Santa Monica, CA)
- …focus on the customer, you've come to the right place. The Amazon Ads Supply Desk is powered by a team of supply experts who are tasked with curating, recommending, ... seeking a Solutions Architect for the North America Supply Desk team. In this role, you will partner buyers,...in applications and infrastructures experience - 10+ years of IT development or implementation/consulting in the software or Internet… more
- Robert Half Technology (Century City, CA)
- Description We are seeking a skilled and customer-focused Help Desk Level 2 Technician to join our IT team at a prestigious law firm in Century City, Los ... 3+ years of experience in a Level 2 Help Desk role or similar IT support position....hardware/software support. + Interpersonal Skills: Excellent communication and customer service skills with the ability to explain technical concepts… more
- Sedgwick (Los Angeles, CA)
- …Great Place to Work(R) Most Loved Workplace(R) Forbes Best-in-State Employer Property Desk Adjuster - California License Required! **PRIMARY PURPOSE** : To handle ... is required. **Experience** 2 years or more of property desk adjusting **Skills & Knowledge** + Strong oral and...+ Demonstrated commitment to timely reporting + Strong customer service skills + Strong interpersonal skills + Attention to… more
- Robert Half Technology (Los Angeles, CA)
- …or new applications to stakeholders. + Assist with SCCM management (a plus) and other IT tools as needed. + Deliver white-glove service to VIPs and stakeholders, ... seeking a highly skilled and customer-focused Desktop Support Specialist to join our IT team. The ideal candidate will have a strong technical background, excellent… more
- Insight Global (Beverly Hills, CA)
- …expectation 24/7 365 days a year. THE JOB: This role oversees both online service desk and on-site technical teams (~25), providing hardware, software, and ... ability to manage escalations and drive continuous improvement in IT service delivery. This position is based...remote work upon approval. WHAT YOU WILL BE DOING: Service Desk Management: o Oversee the daily… more
- Hyundai Autoever America (Fountain Valley, CA)
- 10037 - Sr. Manager, IT Service Management Location - Fountain Valley, CA PURPOSE: We are seeking an experienced and highly motivated IT professional to ... + Team Leadership & Management: Lead and manage the IT Service Management Team, providing guidance, support,...improve onboarding procedures to enhance the employee experience. + Service Desk Operations: Oversee Service … more
- Deloitte (Inglewood, CA)
- …and necessary US Government system accounts + Escalates issues as needed to Enterprise Service Desk on behalf of customers + Adheres to enterprise rules and ... tracks and closes on behalf of government customers to service providers + Diagnoses and resolves basic to moderately...devices. + At least five years of experience providing IT Support (Desktop/Help Desk ), systems administration, and… more
- Robert Half Technology (Los Angeles, CA)
- …and effective resolution of technical issues, maintaining high service standards. + Service Delivery: Oversee IT service delivery to ensure consistent, ... practices, tools, and frameworks. + Proven experience managing Help Desk teams and delivering exceptional IT support....iManage or similar document management systems. + Familiarity with IT service management (ITSM) frameworks and tools.… more
- Robert Half Technology (Century City, CA)
- …Office 365, Active Directory, Azure AD/Entra ID + Tier 2 & 3 Help Desk Troubleshooting + White-Glove Service / Executive Support (for Attorneys/VIP staff) + ... valerie.montoya@rht(.com) for consideration* Robert Half is currently seeking an IT Support Specialist II for a client located in...to support very busy staff members + Provide White-Glove service to users in a fast-paced Law Firm environment… more
- STELLAR SERVICES (Los Angeles, CA)
- …Submit tickets for new service or applications requests in Freshdesk and IT Service -Now and other related tracking applications. * Complete onboarding or ... * Answer incoming customer emails to the Help Desk . * Follow established procedures to diagnose and...at various locations throughout the airport footprint. * Provide IT support at Division-wide sponsored events. * Provide on-the-job… more
- Insight Global (Santa Monica, CA)
- …Ability to manage a work queue in a ticketing system Illustrative Responsibilities. The focus of a service desk person is to stay at the service desk and ... Ability to broaden knowledge in the functional areas of IT and be proficient in 2 or more functional...a desk top support person from a service desk person for reasons of efficiency.… more
- Kimpton Hotels & Restaurants (Los Angeles, CA)
- …Guests feel it; you'll feel it too. **What You'll Do** The Guest Service Agent is responsible for registration and check-out, PBX operations, mail and message ... service all the while providing outstanding service ...degree (GED) required. + Previous experience in a Front Desk or customer-facing role is preferred. + Knowledgeable of… more
- Axient (El Segundo, CA)
- …integrity, and confidentiality of data. **MS&A ENVIRONMENT HELP DESK SUPPORT** + Provide help desk support for MS&A IT systems. + The help desk shall be ... the focal point for all customer contact including problem resolution, service resolution, service requests and general inquiries. + Currently both contractor… more
- Marriott (Santa Ana, CA)
- …and implementation of property-wide strategies. Ensures implementation of the brand service strategy and brand initiatives with the objective of meeting or ... or related major; 4 years' experience in the guest services, front desk , housekeeping, sales and marketing, management operations, or related professional area. OR… more
- Crane Aerospace & Electronics (Burbank, CA)
- …communication skills to team and clients. Ability to motivate the team to adhere IT best practice and deliver outstanding customer service . + Strong knowledge in ... + Field incoming requests from customers via ITSM or IT Hotline in a courteous manner. + Install, configure,...+ Minimum of 5+ years working in a Help Desk or a Desktop Support Senior Role. + Minimum… more