- Corewell Health (Grand Rapids, MI)
- …billing and coding, along with other questions. Consistently create an exceptional experience with each contact, via inbound and outbound calls, face-to-face ... claim status. + Promptly identifies and resolves or escalates customer concerns or complaints to achieve positive outcomes. Places... concerns or complaints to achieve positive outcomes. Places outbound welcome calls to members to educate them on… more
- TEKsystems (Allendale, MI)
- Job Description: We are looking for a dedicated and customer -focused Bilingual Call Center Representative to join our team. The ideal candidate will be fluent in ... skills to assist customers in both languages. Responsibilities: + Customer Support: Handle inbound and outbound calls,... service. + Feedback: Provide feedback to management on customer issues and trends. Qualifications: + Experience :… more
- Corewell Health (Kentwood, MI)
- …and resolving problems, understanding navigation questions. Consistently create an exceptional experience with each contact, via inbound and outbound calls, ... In accordance with standard work, consistently create an exceptional experience with each contact, via inbound and outbound...Preferred + Associate's Degree + 1 year of relevant experience Experience in customer -facing service… more
- Molina Healthcare (Grand Rapids, MI)
- … EXPERIENCE /KNOWLEDGE, SKILLS & ABILITIES** : + 1-3 years of call center or customer service experience + Excellent customer service skills + Ability to ... in accordance with all federal and state laws. The MTM Pharmacy Service Representative is responsible for performing outreach attempts and handle inbound calls for… more
- Corewell Health (Kentwood, MI)
- …and resolving problems, understanding navigation questions. Consistently create an exceptional experience with each contact, via inbound and outbound calls, ... claim status. + Promptly identifies and resolves or escalates customer concerns or complaints to achieve positive outcomes. Places... concerns or complaints to achieve positive outcomes. Places outbound welcome calls to members to educate them on… more
- TEKsystems (Grand Rapids, MI)
- …excellent communication skills and a passion for helping customers. Responsibilities: + Customer Support: Handle inbound and outbound calls, emails, and chats ... service. + Feedback: Provide feedback to management on customer issues and trends. Qualifications: + Experience : Previous experience in customer service… more
- Corewell Health (Grand Rapids, MI)
- Job Summary Provide excellent customer service to Individual and Medicare members. Build and maintain strong relationships with members to ensure ongoing retention. ... analysis and solution implementation. + Ongoing efforts to maintain retention through outbound campaign initiatives to retain most profitable members. + Retain and… more
- Leggett & Platt, Incorporated (Grand Rapids, MI)
- …of finished goods to our customers and warehouses with the highest level of customer service in a high stress, fast paced environment. What you'll be doing: + ... Responsible for procuring outbound transportation (truckload and LTL) to ensure on time...agreed upon rates + Communicate directly with Customers and/or Customer logistics systems for Collect shipment arrangements + Arrange… more
- SpartanNash (Byron Center, MI)
- At SpartanNash, we deliver the ingredients for a better life through customer -focused innovation. We do this for our supply chain customers and US military ... inventory counting, product attribute maintenance, maintaining product dating standards, outbound pallet auditing, and facilitating slot placement of items in… more