- ASM Research, An Accenture Federal Services Company (Boston, MA)
- …and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in case management ... system (CMS) + Assists direct reports to deescalate callers, navigates resources, resolves complex concerns, and assesses and takes action in crisis situations + Demonstrates understanding of military culture and addresses Service members by their rank, thanks… more
- Allied Universal (Cambridge, MA)
- …Career growth opportunities Allied Universal(R) is hiring a Global Security Operations Center (GSOC) Supervisor . The Global Security Operations Center ... full-time positions! Allied Universal is seeking full time GSOC Supervisor to oversee operations for a Corporate Site in...one (1) year of working in a Security Operations Center or closely related operation + Work history to… more
- Hilton (Boston, MA)
- …ongoing service performance is maintained; manage real\-time call volume of a worldwide contact center with over 5,000 team members\. + Manage call volume, ... work experience in large call center operations \(more than 500 seats\) or contact center workforce planning + Experience using contact center … more
- City of Somerville (Somerville, MA)
- …Essential Responsibilities: Constituent Services Program Leadership: + Frequently working with 311 Contact Center Manager and Floor Supervisor to ensure ... various project management tasks related to the multi-channel 311 center and other areas related to service operations. The...and meetings of the City of Somerville should please contact Adrienne Pomeroy at ### x 2059 or ###@somervillema.gov.… more
- SOS International LLC (Cambridge, MA)
- …personnel needed on shift to fulfill the logistics of the day-to-day operations. The supervisor is the assigned point of contact for the shift and responsible ... **Overview** The Shift Supervisor is responsible for the planning and coordination...needs or assistance needed at the shelter or day center . **Minimum Requirements** + Associate's degree in a social… more
- State of Massachusetts (Quincy, MA)
- …defined by the incident response plan. * Act as primary point of contact for Commonwealth Security Operations Center , providing and requesting information as ... more about EOHHS please visit https://www.mass.gov/orgs/executive-office-of-health-and-human-services. The *Incident Response Supervisor *will oversee the day-to-day operations of the Incident Response… more
- Cardinal Health (Boston, MA)
- …to nursing staff + Oversight of daily clinical operations for patient access support contact center team members and provide daily support ensuring team members ... to patients who need them-faster.** **_Responsibilities_** The Clinical Operations Supervisor leads program staff performing actions including customer service,… more
- Cardinal Health (Boston, MA)
- …enrollment, and other patient services. + Oversee daily operations for patient access support contact center team of up to 15 team members and provides daily ... patients who need them-faster.** **_Responsibilities_** The Customer Service Operations Supervisor leads program staff performing actions including customer service,… more
- Aimbridge Hospitality (Woburn, MA)
- Job Summary The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient ... and balance bank + Interact and occasionally have unsupervised contact with guests and/or colleagues + Access and control...I-93, our hotel is in the Cummings Park Business Center , next to local shopping and quick bites. We're… more
- Aimbridge Hospitality (Boston, MA)
- Job Summary A Banquet Supervisor is responsible for supervising the set up service and clean up of all assigned banquet functions. $31.20/hour Responsibilities ... and Catering Manager and the in-house meeting or banquet contact . + Respond to guests' problems complaints and accidents....as assigned. + Cross-train in Cafe for assistance as supervisor . + Submit order of all supplies (candles note… more
- State of Massachusetts (North Reading, MA)
- …(DDS) would like to announce the availability of a full-time Residential Supervisor I position working in the Northeast Region for Northeast Residential Services. ... profile and/or resetting your password, please call the Employee Service Center at *_617-979-8500_* for assistance. For questions regarding this requisition, please… more
- DLA Piper (Boston, MA)
- …Let's see what we can achieve. Together. **Summary ** The HR Services Supervisor , is responsible for effectively managing HR inquiries from the firm's lawyers and ... of escalation for complex requests as well as an initial point of contact for partners, employees, former employees, and retirees on most transactional HR needs… more
- Veterans Inc. (Worcester, MA)
- …Abuse Treatment program, which is open to veterans. The Recovery Specialist Supervisor is responsible for the day-to-day oversight and supervision of the Recovery ... with trauma histories. + Documented experience working within an inpatient treatment center or human service setting. + Experience using electronic medical records… more
- South Middlesex Opportunity Council (Framingham, MA)
- Summary: The Property Management Supervisor is responsible for overseeing the single adult continuum affordable housing portfolio which includes hands on property ... in staff meetings. + Participate in Common Ground Resource Center team meetings. + Ensure staff are in compliance...the Regional Property Manager will have direct or incidental contact with clients served by SMOC in various programs… more
- Cardinal Health (Boston, MA)
- …therapies to patients who need them-faster.** **_Job Summary_** The Operations Supervisor will oversee program staff performing customer service, enrollment and ... key deadlines as assigned by manager. + Maintains daily contact with client/3rd party partners by leveraging excellent verbal...preferred + 2-3 years' proven experience in a call center leadership position exposed to customer service preferred +… more
- Tufts Medicine (Boston, MA)
- …Negligible exposure to radioactive materials except when working in laboratories. 5. Frequent contact with employee around work areas as well as in patient rooms. ... experiences to consumers across Massachusetts. Comprised of Tufts Medical Center , Lowell General Hospital, MelroseWakefield Hospital, Lawrence Memorial Hospital of… more
- Otis Elevator Company (Canton, MA)
- …with co-workers, field employees, clients, state & local authorities, and others in contact with the job **Education / Certifications** + High school diploma or ... people - passengers, customers, and colleagues - at the center of everything we do. We are guided by...due to a special need or a disability, please contact us at_ _###@otis.com_ _._ **Privacy Policy and Terms:**… more
- HEI Hotels and Resorts (Waltham, MA)
- …financial goals. Ensure that the arrival, departure, and any other guest contact experience are conducted in an efficient and friendly manner. Responsibilities + ... and rate. Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate. Close out guest accounts at time of check… more
- BJs Wholesale Club (Framingham, MA)
- …34,000 team members, supporting our members and communities in our Club Support Center , 235+ clubs and eight distribution centers. BJ's Wholesale Club offers a ... retain top talent. Members: + Guarantee service excellence through all points of contact . + Set service standard expectations for all team members. Provide team… more
- Tufts Medicine (Cambridge, MA)
- …experiences to consumers across Massachusetts. Comprised of Tufts Medical Center , Lowell General Hospital, MelroseWakefield Hospital, Lawrence Memorial Hospital of ... job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation by emailing us at ###@tuftsmedicine.org . more