- Boston Consulting Group (Boston, MA)
- …Do Role Overview: As a key member of BCG's Global IT UX CoE, you will lead the design of user experiences for the firm's Gen AI portfolio. Your work will focus ... high-quality UX across all GenAI products. As a Design Lead , you will direct the engagements of CoE Chapter...their professional development. You will oversee a team of Experience Designers embedded in Digital Product Teams, ensuring alignment… more
- Guardian Life (Boston, MA)
- **Position Summary** The CX Training Lead is responsible for championing the strategic development and execution of learning and organizational development ... design. You have outstanding facilitation, organizational, planning, and presentation skills to lead productive meetings and workshops. You are a change advocate and… more
- Chewy (Boston, MA)
- …marketing, or operational approaches to maximize profitability while maintaining a world class customer experience . + Implement and lead processes to provide ... deep dives on performance to team members, stakeholders, and executives. + Lead market sizing, customer segmentation, industry trends, competitive positioning,… more
- Sanofi Group (Cambridge, MA)
- …to maximize the impact of marketing campaigns, achieve target KPIs, and drive a customer experience aligned to the wider omnichannel ambition. As part of these ... **Job Title:** Senior Director, Customer Engagement Lead - NA Omnichannel...clear, simple, and compelling manner to senior leaders + Experience influencing without direct authority + Budget management … more
- Burlington (Natick, MA)
- …retail, and you thrive in a fast-paced environment, join Our Burlington team as a ** Customer Service Lead ** ! **Overview:** As the Part Time Customer Service ... and encouraging associates to provide exceptional, friendly and professional customer service at all times. You'll lead ...and customer feedback surveys by maintaining a customer -first focus and delivering a consistently great experience… more
- Cabela's (Berlin, MA)
- …positive, harassment free working environment for all associates. + Provides a legendary experience for every customer , every time by assisting customers in ... merchandise presentation, inventory control, pricing, sales enhancements, stocking, and customer service activities. **_ESSENTIAL FUNCTIONS:_** + Supports the GSM /… more
- UKG (Ultimate Kronos Group) (Lowell, MA)
- …We're united by purpose, inspired by you. We are looking for a talented and passionate Lead User Experience Researcher to join our team. In this role, you will ... We are looking for individuals contributors with strong UXR experience who can lead complex and strategic...projects across UKG's products, and the entire user or customer journey. * Lead research using qualitative… more
- Takeda Pharmaceuticals (Boston, MA)
- …best of my knowledge. **Job Description** **Global Device & Patient Experience Lead , Facilitated or Conventional Subcutaneous Immunoglobin** **Cambridge, MA** ... from planning and execution to post-launch monitoring and optimization. + Experience conducting market assessments, identifying target customer segments, and… more
- Children's Hospital Boston (Boston, MA)
- …to elevate the overall patient experience . The Lead Patient Experience Representative shall be responsible for: Customer Service + Demonstrates positive ... 75542BRJob Posting Title: Lead Patient Experience Rep- Pediatric Medical...School Diploma/ GED + Minimum 2 years of healthcare experience and customer service experience … more
- LEGOLAND (Somerville, MA)
- **What you'll bring to the team** The Guest Experience Shift Lead plays a hands-on role in making every visit unforgettable! From leading the team on the floor ... assignments for front line team members within the Guest Experience department. + Lead and motivate team...Experience : + High School diploma or GED. + Customer service experience is preferred. + Minimum… more
- Humana (Boston, MA)
- …drive the digital roadmap, representing the needs of the overall agent, member, or customer experience . The Product Owner must be a self-starter who understands ... Owner conceives of, develops, delivers, and manages products for customer use. The Lead Product Owner works...Bachelor's degree + A minimum of five years of experience in digital customer experience … more
- Sanofi Group (Cambridge, MA)
- **Job Title:** Digital Consumer Experience Strategy Lead **Location** : Cambridge, MA **About the Job** At Sanofi, we're committed to providing the next-gen ... its different engagements with patients, customers, employees, and stakeholders. The Consumer Experience (CX) Strategy lead provides the end-to-end consumer … more
- IQVIA (Boston, MA)
- …financial management; communications; and milestone deliverables. May perform role of Data Team Lead (DTL), Program Lead , Customer Site Manager, and/or a ... improvements, issue escalation, workload projections, and provide technical expertise. + Lead direct negotiations with customer , eg, timelines, financial,… more
- RTX Corporation (Andover, MA)
- …the production program portfolio covering a broad range of program chipsets for internal customer programs. As a Product Manager Lead , you will work closely with ... to manage tasks that bridge operations, production control, engineering, supply chain, and customer relations + Experience with MS Office (Word, Excel, Power… more
- Acosta Group (Boston, MA)
- …the latest brand mobile devices, phones, tablets, wearables and accessories. They will lead the way in delivering a transformational experience in-store by ... **DESCRIPTION** The **Future** **Google Inventory Team Lead ** will be expected to support the Assistant...with inventory excellence to create a world class consumer experience in **Google's newest retail store** . Team Leads… more
- M&T Bank (Boston, MA)
- **Overview:** As a Lead Experience Strategist within the Enterprise Transformation Enablement team, you will be part of a team of design, agile and change ... experiences for our customers and employees and driving the adoption of customer -centric, agile and change management mindsets, behaviors, and practices among key… more
- Takeda Pharmaceuticals (Boston, MA)
- …Global Oncology **_How you will contribute:_** + Serve as iDAS Business lead for Gastrointestinal (GI) and contribute to creating disease area strategies (DAS) ... these pipeline assets prior to handing them off to commercial teams. + Lead cross-functional global commercial teams to provide input into global product teams for… more
- RTX Corporation (Andover, MA)
- …and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ... background in Supply Chain and Program Management to fill a critical IPT Lead role supporting the SPY-6 Program. This position will provide professionals with… more
- Leidos (Devens, MA)
- …The Homeland and Force Protection Business Area is looking for a Site Test Lead to manage the day-to-day operations of an Unmanned Aerial Systems (UAS) test range ... on providing Engineering and Integration (E&I) services to our Air Force customer to develop, modernize and integrate Counter-small UAS (C-sUAS) capabilities. The… more
- Citizens (Westwood, MA)
- …of the business, partnering to evaluate tradeoffs of technical decisions and customer experience impacts. + Continuous Improvement: Continuously seeking ways to ... customer needs and business objectives. This role will lead the development and execution of our Enterprise Loyalty...products and go-to-market strategies in a fast-paced environment. + Experience in driving loyalty programs and customer … more
