- Red River (Lexington, MA)
- …Lead with an active Secret clearance to join our team ! The Team Lead (Tier 2) is a strong service desk engineer, primarily responsible for working ... on a team within the Service Desk and managing the day-to-day functions, including scheduling and coordinating daily workload for service desk … more
- United Site Services (Northboro, MA)
- …success is fueled by the dedication and collaboration of our diverse team , which includes field technicians, customer care representatives, sales professionals, and ... functional experts. Each member of our team plays a vital role in ensuring a seamless and reliable experience for our customers. By joining United Site Services, you… more
- Ophthalmic Consultants of Boston (Quincy, MA)
- …passion for providing outstanding customer service ! We are currently looking for Front Desk Lead for our Quincy office. The schedule is Monday Through Friday ... careers. Can we help you with yours? The Front Desk Lead will be responsible for upholding... the FD staff to optimize staff productivity and service ; resolve workplace problems of team and… more
- HealthFitness (Cambridge, MA)
- …Harvard Recreation, proudly managed by HealthFitness, is seeking a ** Lead Front Desk Attendant** to join the team on campus in **Cambridge, Massachusetts.** ... thrives in a dynamic, higher education environment. If you lead by example and are passionate about delivering exceptional...service , we'd love to have you on our team . **Full-time:** 30-40 hours per week **Schedule:** Sunday-Thursday 4pm-11pm… more
- State of Massachusetts (Chelsea, MA)
- …seeking to hire a * Service Desk Analyst* to join the End User Support Team . The Service Desk Analyst is the first point of contact for the ... Office of Technology Services and Security (EOTSS)* is the lead enterprise technology organization for the Commonwealth of Massachusetts....User Support Contact Center. The primary role of the Service Desk Analyst is to handle the… more
- CAI (Boston, MA)
- Bilingual (Italian/English) Service Desk Analyst **Req number:** R6634...+ May perform other job duties as directed by Team Lead or Service Delivery ... neurodiversity to the enterprise. **Job Summary** As a bilingual Service Desk Analyst (Italian/English), you will be...performance metrics to achieve daily individual work goals and team monthly metrics + Preserve and grow your knowledge… more
- Marriott (Boston, MA)
- …and objectives and manages to achieve or exceed goals. **Supporting Management of Front Desk Team ** * Utilizes interpersonal and communication skills to lead ... office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk . Position directs and works with managers and employees...and we connect guests through engaging experiences and thoughtful service . If you're a team player who… more
- Beth Israel Lahey Health (Charlestown, MA)
- …This includes acting as an escalation point on tickets not resolved by the Service Desk and Field Support as well as logging, triaging, resolving, and ... timely follow-up of service requests/incidents. The Lead Field Support Technician...staff.** **8. Acts as an escalation point for the Service Desk and Field Support.** **9. Possess… more
- WATTS (Andover, MA)
- …ICT infrastructure for all Watts Water Technologies companies globally. The QAD Lead Business Analyst is responsible for providing advanced functional and technical ... This role operates as a senior-level contributor within a team of developer/analysts, collaborating to design scalable solutions, develop specifications,… more
- WATTS (Andover, MA)
- …quality reputation - and we have a dynamic future ahead. The Lead IT Infrastructure Architect provides architectural leadership across key infrastructure domains, ... evaluations, and solution comparisons. + Collaborate with system integrators and service providers to ensure solution alignment with architectural guidance. Business… more
- Beth Israel Lahey Health (Winchester, MA)
- **When you join the growing BILH team , you're not just taking a job, you're making a difference in people's lives.** Under the general supervision of the Practice ... families, and serve as a resource to other front desk colleagues. Answers telephone calls promptly while identifying themselves...competency upon training completion in the absence of a Lead or Manager.. Responds to colleague questions for optimal… more
- Beth Israel Lahey Health (Charlestown, MA)
- …This includes acting as an escalation point on tickets not resolved by the Service Desk and Field Support as well as logging, triaging, resolving, and ... junior staff. Acts as an escalation point for the Service Desk . 6. Possess an understanding of...work group by offering ideas, identifying issues, and respecting team members. 8. Customer Service : Ability to… more
- Hannaford (Nashua, NH)
- …with any legal requirements. * Supervise the effective operation of the office/ service desk /kiosk/front end/bottle room * (if applicable) to include cleanliness, ... Perform cashier and/or bagging functions, as needed. * Perform service desk /kiosk and bookkeeper associate functions, as...effective interpersonal and organizational skills. Desire and ability to lead and manage a team . * Demonstrated… more
- Sunrise Senior Living (Burlington, MA)
- …**RESPONSIBILITIES & QUALIFICATIONS** **Essential Duties** As a part of the Sunrise team , supporting our Mission, Principles of Service and Core Values ... limited to the essential functions listed as follows: **Customer Service ** + Oversee the community entry area for visitors,...music playing throughout the day. + Ensure that another team member covers the front desk when… more
- BJs Wholesale Club (Northborough, MA)
- …+ Ensures that knowledgeable service is provided to members at the tire desk . Coordinates with Home Office regarding member tire needs as needed. + Maintains an ... A World-Class Team BJ's Wholesale Club is powered by more...needed if certified per DOT requirements. + Provides knowledgeable service to members at the tire desk .… more
- BJs Wholesale Club (Medford, MA)
- …within expected timeframes by setting clear expectations, utilizing follow up and accountability. Team Members: + Teach, coach and lead through the club level ... strategic thinking and acting, ethical decision making and engagement. Lead with the team member and member...service is provided to members at the tire desk . Coordinates with Home Office regarding member tire needs… more
- WATTS (North Andover, MA)
- …all end-user technologies and services. This includes global oversight of the Service Desk , Endpoint Management, Desktop Support, and Workplace Collaboration ... Primary Job Duties and Responsibilities + Provide leadership and oversight for Service Desk , Endpoint Management, and Desktop Support operations across all… more
- H&R Block (Belmont, MA)
- …tax office associates accountable to Service Standards execution and client service experience, with escalation to the Multi-Unit Team Leader and District ... open. A Typical Day Joining us as an Associate Team Leader, you'll support a single retail office during... Leader and District General Manager as necessary + Lead the office from the front desk ,… more
- BJs Wholesale Club (Northborough, MA)
- A World-Class Team BJ's Wholesale Club is powered by more than 30,000 team members who make a real impact every day. Whether you're stocking shelves, solving ... helps families save on what matters most. We're a team built on purpose and opportunity. Join us and...Tasks, Responsibilities, and Key Accountabilities + Provides exceptional member service and promptly assists members as needed. Ensures the… more
- World Insurance Associates, LLC. (Needham, MA)
- …of a lead servicer, this position consistently provides excellent customer service to external and internal clients to ensure client satisfaction and retention. ... Primary Responsibilities + Supports lead servicer in effectively managing a high-volume book of...EPIC + Create activities in EPIC and assign applicable team -member. Other Responsibilities, as applicable: + Order loss runs… more
