- Verint Systems, Inc. (Boston, MA)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... more at www.verint.com . **Overview of Job Function:** The Sr . Customer Success Manager ( Sr .... experience + Minimum of 7-10 years of experience in a customer -facing role focused on… more
- Verint Systems, Inc. (Boston, MA)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... opportunities. Learn more at www.verint.com . **Overview of Job Function:** The Sr . Solution Architect is a digital enabler and technical individual contributor with… more
- Bristol Myers Squibb (Cambridge, MA)
- …patients. To meet the HCPs expectations, the TAS engages them with a differentiated Customer Experience ( Cx ) through deeper scientific dialogue on and ... BMS functions as needed to deliver an overall higher Customer Experience ( Cx ) - by...care resources. Other perks like tuition reimbursement and a recognition program. If you come across a role that… more
- Verint Systems, Inc. (Boston, MA)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... cloud-based products and solutions and serves as a subject matter expertise for customer implementation and cloud platform support. The Senior Software Engineer… more
- Evolv Technology (Waltham, MA)
- …the reasons behind what we do. + Build meaningful professional relationships within the Customer Experience Operations ( CX Ops) team, the Technical Sales and ... culture of the team? You will be joining the Customer Experience Operations ( CX Ops)...comprised of 9 team members with a range of experience levels from entry, mid and senior .… more
- Verint Systems, Inc. (Boston, MA)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... to team meetings. + Assist maintenance of analyst relations contact database. + Assist Sr . AR Manager with vendor rating / customer references sourcing program.… more
- Amazon (Westborough, MA)
- …mechanical, controls, robotics and automation. The role must ensure a good customer experience for operations and maintenance stakeholders and work well ... achieve Amazon's Climate Pledge goals. We are seeking a Sr . Continuous Improvement Engineer to join the WW Continuous...analytics, Root Cause Analysis (RCA) and Voice of the Customer (VOC). Once ideas have been generated, the role… more
- Verint Systems, Inc. (Boston, MA)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... are required with the ability to penetrate and establish relationships with customer 's senior -level executives. + Must possess excellent negotiation and closing… more
- Verint Systems, Inc. (Boston, MA)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... the student with an opportunity to partner with peers, senior personnel, and supervisors who will provide informal mentoring...one of the following technology areas: + SQL, PL\SQL experience + Previous DB experience (Oracle preferred)… more
- Verint Systems, Inc. (Boston, MA)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... solutions to our customers, prospects, and partners at the senior executive level, as well as to industry analysts...+ Bachelor's degree in marketing, technology, business, or equivalent experience + Minimum of 15+ years of overall … more
- Verint Systems, Inc. (Boston, MA)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... + Serve as primary FP&A contact for AOG function Senior Leaders, including management of annual budget and periodic...Accounting or Finance or the equivalent years of work experience + Minimum of 6 years of experience… more
- Verint Systems, Inc. (Boston, MA)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... a direct impact on Marketing goals to improve user experience and increase traffic and conversions. The intern will...The intern will rely on guidance from a more senior member of the team to perform the functions… more
- CIBC (Boston, MA)
- …Floor **Employment Type** Regular **Weekly Hours** 40 **Skills** Analytical Thinking, Client Service, Customer Experience ( CX ), Customer Service, Help ... for high-net-worth individuals, their families, foundations and/or endowments. The Senior Client Service Associate executes the more complex transactions required… more
- PNC (Somerville, MA)
- …to be successful in this position. **Preferred Skills** Accountability, Banking, Client Loyalty, Customer Experience ( CX ), Customer Service, Identifying ... opportunity to contribute to the company's success. As a Senior Banker, you will strengthen customer relationships...variety of proactive sales and service activities. Manages the customer experience by identifying opportunities to improve… more
- Citizens (Westwood, MA)
- …expenses and participate in budget workshops to enhance process efficiency. Customer Experience & User Insights * Work with CX /UX research teams to design ... Description The Senior Marketing Partner plays a pivotal role in...on the strategy and campaign goals while keeping the customer experience in the forefront. Offer Management… more
- Sanofi Group (Cambridge, MA)
- …critical leadership role within Sanofi, tasked with shaping and implementing a comprehensive customer experience strategy across all of the North American web ... **Job title** : Director, NA Omnichannel Web CX **Location** : Bridgewater, NJ **About the Job**...opportunities in this space + Oversee the delivery of customer experience initiatives to realize customer… more
- Lincoln Financial Group (Boston, MA)
- …expert within area of API-Centric environment which is heavily focused on the Customer experience with Web-based solutions and automation at the forefront of ... pipeline/release schedules, while focusing on also maintaining the best total customer experience . Coaching/Mentoring/Managing the full lifecycle of web… more
- Amazon (Boston, MA)
- …are pioneering Gen AI revolution rapidly iterating to deliver high quality Gen AI enabled customer experience . Come join us to the invent the future for our ... the Alexa Conversational Assistants Services (CAS) org is looking for a Senior Applied Scientist with a background in Natural Language Processing, Machine/Deep… more
- Deloitte (Boston, MA)
- …related to digital transformations. Your Role and Responsibilities will include: The SAP CX Sales & Service Senior Consultant is responsible for delivering the ... requirements. Advise on capabilities and solutions of the SAP CX /CRM portfolio for sales automation and customer ...that accelerate results Qualifications Required + 5+ years of experience in SAP CX implementations in Sales… more
- Staples (Framingham, MA)
- …and tools to ensure that end result meets business needs to improve customer experience + Develop regular, impactful communication of progress and impact ... You're what binds us together. Our eCommerce team delivers customer -centric site experiences to position Staples as a digital...acumen to join our team. We are seeking a Senior Manager Digital Experience to lead the… more