- Lincoln Financial Group (Concord, NH)
- …Role at a Glance** We are excited to bring on a **Manager** to join the Call Center supporting our Retirement Plan Services organization to work in a remote ... environment. _Background Details_ As a Manager within the Retirement Plan Services Call Center , you will manage an assigned team within the Call Center … more
- Randstad US (Concord, NH)
- call center . + concord , new hampshire + posted october 17, 2024 **job details** summary + $43,680 - $47,840 per year + permanent + bachelor degree + category ... contact, information, or resolution to customer inquiries within 24 hours of call Promotes exceptional service to all customers and supports the Company's commitment… more
- Mathematica (Concord, NH)
- …skills, and attention to detail * Six months of experience working in a survey call center . A combination of equivalent education and work experience may be ... seeking a part-time weekend supervisor in our Survey Operations Center (SOC). Duties of the position include: * Monitors...when other staff are not available to receive the call * Provides ongoing training and coaching * Assists… more
- Eversource Energy (Manchester, NH)
- …service and information needs and resolve complaints\. Working in conjunction with the call center and field personnel is accountable for managing customer ... coaching, mentoring and various administrative duties\. This position oversees control center staff who maintain the systems integrity and initiate corrective… more
- Humana (Concord, NH)
- …The WFM Analyst - Scheduling will manage all scheduling processes in support of call center operations to achieve optimal resource utilization in accordance with ... service performance goals and objectives. This position requires analysis of call center workload and schedule generation utilizing workforce management software… more
- Conviva (Concord, NH)
- …A minimum of one (1) year of previous experience working in an inbound customer service call center . + High school diploma or equivalent + Ability to handle high ... independent problem solving and with a goal of first call . **Required Qualifications** + Strong customer service skills with...Health, NextGen. + Experience with use of virtual contact center solutions such as 8x8 Virtual Contact Center… more
- Lumen (Concord, NH)
- …excellent customer service skills * The desire to work in a complex 24x7 call center . * Demonstrated proficiency with trouble ticketing application as well as ... Security +, JNCIP-SEC, NSE4/5 * 5 + year of technical customer call center experience. * Associate degree in Engineering, Electronics, Networks or related… more
- Mathematica (Concord, NH)
- …tasks as required Position Requirements: * 1-3 years of prior customer service, call center , research, or interviewing experience preferred * Excellent verbal ... Research Interviewers to work remotely for our Survey Operations Center in support of important national research projects. Job...onsite in Princeton, NJ. This position is categorized as on- call , and as such, the hours may at times… more
- CAI (Concord, NH)
- …focused + Ability to manage stress in a busy, and at times, demanding call center environment + Possess awareness and appropriately handle sensitive proprietary ... creating and updating knowledge base articles. + Provides 24x7 On- Call support as dictated by business drivers. + Provides...communication skills (written and oral) + Ability to work on- call rotation + Ability to work weekdays from 12:00pm… more
- Evolent Health (Concord, NH)
- …capability at their home: High speed internet over 10 MBPS and, specifically for all call center employees, the ability to plug in directly to the home internet ... at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet router.… more
- Sutherland Global Services (Concord, NH)
- …diploma or GED **General Knowledge, Skills & Abilities** + At least one year of call center experience + At least one year of customer service experience + ... is different and where you learn with each new call ? **Join Us.** We're Sutherland, and we're now hiring...needed. **Since we provide service to global customers, our center is open 24/7. These are work from home… more
- Cardinal Health (Concord, NH)
- …+ Certified Pharmacy Technician, preferred + 1+ years' experience in fast paced call center environment preferred + Basic computer knowledge, Microsoft systems, ... for handling inbound calls, with ability to determine needs and provide one call resolution. + Manage workload of inbound faxes (if applicable) + Investigate and… more
- Public Consulting Group (Concord, NH)
- …Preferred + 5+ years' experience supervising staff; 3-5 years' experience in a call center environment; 7+ years relevant work experience in the healthcare ... CS Agents and monitor team performance and quality assurance + Responds to all call inquiries in a professional, friendly and timely manner and manage support ticket… more
- M&T Bank (Manchester, NH)
- …experience in any of the following: retail, customer service, tele-sales, or call center **Education and Experience Preferred:** + Professional communication ... with M&T Business partners, when necessary, to ensure all needs are met. + Call existing customers to retain and expand relationships + Support a diverse environment… more
- Highmark Health (Concord, NH)
- …None **EXPERIENCE** **Required** + 1-3 years experience in customer service or call center environment **Preferred** + None **LICENSES or CERTIFICATIONS** ... from a senior customer service representative, frequently utilizing the knowledge center , answering customer inquiries. + Routinely responds to customers with an… more
- Evolent Health (Concord, NH)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... behavioral health experience, preferably in a hospital, community mental health center , case management, coordinating care across multiple settings and with multiple… more
- Aspen Dental (Epping, NH)
- …allow you more time to focus on your patients: finance, IT, marketing, billing, HR, call center , learning and development, plus so much more *Source: ADA Health ... to keep your skills and knowledge up to date + A cutting-edge surgical training center to expand your scope of practice + A fun and supportive culture that… more
- Aspen Dental (Rochester, NH)
- …allow you more time to focus on your patients: finance, IT, marketing, billing, HR, call center , learning and development, plus so much more *Source: ADA Health ... own your practice through the Practice Ownership Program + A cutting-edge surgical training center to expand your scope of practice + A fun and supportive culture… more
- Aspen Dental (Rochester, NH)
- …allow you more time to focus on your patients: finance, IT, marketing, billing, HR, call center , learning and development, plus so much more *Source: ADA Health ... to keep your skills and knowledge up to date + A cutting-edge surgical training center to expand your scope of practice + A fun and supportive culture that… more
- Evolent Health (Concord, NH)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... router. These at-home technical requirements are subject to change with any scheduled re-opening of our office locations. **Evolent is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex,… more