- Hartford HealthCare (Bridgeport, CT)
- …network, and is the system's second-largest hospital. *Job Summary* Reporting to the Manager of Customer Service Call Center , the Customer ... Representative* **Organization:** **St. Vincent's Medical Center * **Title:** * Customer Service Call Center Operator (Per Diem)* **Location:**… more
- Newtown Savings Bank (Newtown, CT)
- …be the voice of the Bank-providing outstanding service to our customers through our Customer Service Center ( Call Center ). You'll handle ... procedures, and goals related to the operations of the Customer Service Center . Delivers exceptional...the Bank's commitment to excellence. Operates in a fast-paced call center environment while adhering to Bank… more
- Newtown Savings Bank (Newtown, CT)
- …be the voice of the Bank-providing outstanding service to our customers through our Customer Service Center ( Call Center ). You'll handle ... to talk to you! PRIMARY RESPONSIBILITIES: + Within a Customer Service Center environment, respond...School Diploma or equivalent. + 1-2 years Banking / Call Center experience + Bilingual preferred +… more
- Newtown Savings Bank (Newtown, CT)
- …Manager. The CSC Manager is a responsible for daily operations and long-term success of the Customer Service Center ( Call Center ). This role ensures ... PRIMARY RESPONSIBILITIES: Operational Leadership Oversee daily operations of the Customer Service Center , ensuring .... Customer Experience & Quality Assurance Monitor service quality through call reviews, customer… more
- Conduent (CT)
- …part of a culture where individuality is noticed and valued every day. **Remote - Call Center Customer Service Representative** **Medicaid Member Support ... requirements. **Requirements** + Basic understanding of a call center environment in a customer service role and quality monitoring processes. + Ability… more
- Conduent (CT)
- …years old and possess a High School Diploma or equivalent. + Must have 6 months of Customer Service , Call Center or Dispatch experience. + Complete a ... part of a culture where individuality is noticed and valued every day. **Remote Customer Service Representative** $14.00 HR **_We are currently NOT hiring in the… more
- US Foods (Norwich, CT)
- …Bachelor's degree preferred. + Related Experience: Minimum of three years experience in customer service call center environment required. Experience ... 90 percent remote/virtual and 10 percent onsite at distribution center offices located anywhere in the Northeast Region of...guidelines in order to achieve the objectives of the service agreement consistent with customer expectations, company… more
- Liberty Bank (Middletown, CT)
- …proven experience in workforce management, scheduling, or a related role in a call center or customer service environment. + Strong knowledge of call ... OF THE JOB: Reporting to the Director of the Call Center , this incumbent will oversee scheduling,... metrics, including average handle time (AHT), wrap-up codes, call volume, service levels, and real-time adherence.… more
- Aspen Dental (Hartford, CT)
- …proficient in both English and** **Spanish** + 1+ years of customer service experience required (retail, call center , or hospitality preferred), with ... critically to understand patient needs, use trained sales and customer service techniques to set appointments.Focus on...and customer care to reach individual and call center goals. + Additional duties as… more
- Cardinal Health (Hartford, CT)
- …who may be cautious about scams. **_Qualifications_** + 1-3 years of customer service experience in a call center environment, preferred + High School ... **_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing … more
- Robert Half Office Team (Hartford, CT)
- …branch operations and marketing efforts. Requirements * Proven experience in customer service , preferably in a call center or retail banking environment. ... Description We are looking for a dedicated Customer Service Representative to join our client's team in Hartford, Connecticut. As a key member of our branch, you… more
- Sedgwick (Hartford, CT)
- …license is required.** **Experience** At least one (1) year of customer service experience; call center experience strongly preferred. **Skills & ... one of the most innovative insurance operations in the industry. As an Inbound Customer Service Agent - Auto Insurance for the leader in electric vehicle… more
- Sharecare (Hartford, CT)
- …coursework, preferred + At least one year of experience in a productivity based customer service role, or call center environment or a minimum of 2 years ... You need to love interacting with people and be committed to providing stellar customer service and empathetic guidance for members during their in-home care… more
- Sedgwick (Hartford, CT)
- …license is required **Experience** At least one (1) year of customer service experience; call center experience strongly preferred. **Skills & ... to AI-transferred calls with particular attention to compliance and call documentation, ensuring accurate recordkeeping and disclosures. + Collaborates...Knowledge** + Strong customer service skills with empathetic communication and… more
- CVS Health (Hartford, CT)
- …Qualifications** **Education** + At least 2 years of experience in customer service , healthcare and/or a call center + Demonstrated organizational ... Ability to seamlessly multi-task while using multiple systems to efficiently provide service to members + Builds a trusting, empathetic relationship with our members… more
- Fair Haven Community Health Care (New Haven, CT)
- …workflows for accuracy, protocol adherence, and service quality, while maintaining the Call Center Training Guide to ensure efficiency. + Implement tools and ... equitable, high-quality, and culturally responsive patient-centered care. Job purpose The Call Center Manager is responsible for the strategic, operational,… more
- Moses/Weitzman Health System (CT)
- **Job Description Summary:** **Job Description:** The Call Center Specialist position involves providing consistent, quality customer service to both ... the customer experience and build relationships. The Call Center Specialist will listen to the...Center Specialist will exemplify the highest level of customer service with a focus on efficiency… more
- Fair Haven Community Health Care (New Haven, CT)
- We are seeking a Call Center Representative to join our dynamic team! The Call Center Representative works closely with patients and clinical ... professionals while utilizing excellent customer service skills, accurate data entry while...managing a high volume of incoming calls in a call center environment. Schedules patient appointments and… more
- Moses/Weitzman Health System (CT)
- **Job Description Summary:** **Job Description:** The Call Center Specialist position involves providing consistent, quality customer service to both ... the customer experience and build relationships. The Call Center Specialist will listen to the...Center Specialist will exemplify the highest level of customer service with a focus on efficiency… more
- MetLife (Bloomfield, CT)
- … Customer Care Supervisor ensures that the service team offers a customer -centric experience on every call that is consistent with GCS values and ... continuity, etc. * Supervise and lead a team of customer care associates who engage in providing service...a strong plus. * Suggested 5 Years' experience in call center environment. * Positive attitude and… more