- Liberty Bank (Middletown, CT)
- …proven experience in workforce management, scheduling, or a related role in a call center or customer service environment. + Strong knowledge of call ... center operations, performance metrics, and workforce management tools (experience with Genesys or similar platforms preferred). + Ability to analyze data, make… more
- Liberty Bank (Middletown, CT)
- …will assist in the delivery of all new hire and ongoing training for the Customer Service Center . In addition, the CSC Training & Development Specialist ... and presenting new hire and ongoing training in the Customer Service Center . + Training...maintenance of a knowledge management system + Assist with Workforce Management within the Call Center Technology… more
- Eversource Energy (Windsor, CT)
- …years of related customer service experience or five \(5\) years customer contact center experience with at least two \(2\) years of supervisory ... Eversource customers enjoy a top tier customer experience by leading our Customer Service Representatives in providing world class service \. Ensures… more
- Oracle (Hartford, CT)
- …and implement business plans to ensure continued optimal performance and excellent customer service throughout the region. * Manage partner/vendor relations ... but not limited to ISO, SOC1 &2, NIST, FedRamp, HIPPA and PCI. * Customer Service -providing quality advice to Oracle employees on all aspects of Physical… more
- Oracle (Hartford, CT)
- …unique and challenging opportunity to lead a critical function within Oracle's Data Center Organization, driving the success of our global data center projects. ... journey and leave a lasting impact on our data center operations. **Responsibilities** **Responsibilities:** **Strategic Leadership:** Develop and implement the… more
- Oracle (Hartford, CT)
- **Job Description** The Data Center Facility Engineering Director individual will lead an organization of Data Center Facility Engineers and Technicians, ... responsible for overseeing the technical data center infrastructure aspects of the OCI data ...of new racks **Administrative** + Review reports submitted by service providers for accuracy and completeness + Provide reports… more
- Oracle (Hartford, CT)
- **Job Description** An Oracle Data Center Technician will perform key roles to delivering core infrastructure & foundational technologies within the OCI data ... center environments. As a skilled technician on a wide...is used and monitored by multiple internal Oracle Cloud service owners and teams. + Documentation of activities and… more
- Oracle (Hartford, CT)
- …function, driving operational excellence and vendor partnership within Oracle's Data Center Infrastructure Delivery team. The successful candidate will have a direct ... the efficiency, quality, and success of low-voltage installations across global data center projects. With a focus on strategic leadership, people development, and… more
- Oracle (Hartford, CT)
- …and technology development. + Background in both greenfield and retrofit/expansion data center projects. Disclaimer: **Certain US customer or client-facing roles ... Infrastructure (OCI) is seeking an accomplished Senior Director of Data Center Engineering to lead advanced engineering initiatives that enable OCI's hyperscale… more
- Oracle (Hartford, CT)
- …Data Center Operations team is building and supporting new Infrastructure-as-a- Service technologies that operate at high scale in a broadly distributed ... **Job Description** **Data Center Manager - ACTIVE SECURITY CLEARANCE REQUIRED (Ft....the Oracle Cloud to provide the broadest, most comprehensive service offerings in the industry and transforming how Enterprises… more
- Oracle (Hartford, CT)
- …of enterprise servers and cabling infrastructure. + Fix and repair of data center hardware and networking infrastructure within Service Level Agreements (SLA). + ... Rack and stack of data center equipment, including but not limited to servers, networking...track the problem through to closure and to the customer 's satisfaction. Disclaimer: **Certain US customer or… more
- Oracle (Hartford, CT)
- …verbal formats at all levels up to and including senior leadership. * Adept at customer service skills; must be a team player comfortable with working with ... professional to join our team supporting both company-owned and third-party data center locations operated by co-location service providers. The Regional… more
- Kelly Services (Farmington, CT)
- **Kelly Services** is hiring a ** Customer Service Administrator II** in **Farmington!** If you're organized, tech-savvy, and thrive in fast-moving communication ... environments, this off-the-phones role keeps you at the center of customer support operations. You'll manage...Do** + Monitor and respond to inquiries in the Customer Service shared inbox + Assign orders… more
- Oracle (Hartford, CT)
- …a unique opportunity to shape and lead a critical function within Oracle's Data Center Organization, influencing the success of global data center projects. The ... aspects of low-voltage vendor engagement and performance, ensuring that Oracle's data center projects are executed with precision, consistency, and efficiency on a… more
- Oracle (Hartford, CT)
- …Delivery Engineering team at Oracle is revolutionizing end-to-end data center planning, design, construction and operations by developing innovative software ... physical infrastructure, ensuring efficient management and automation. By standardizing data center building and implementing advanced analytics, we streamline data … more
- Hartford HealthCare (Newington, CT)
- …confidentiality of appropriate patient, staff and management data is maintained. o Models customer service standards and demonstrates value for all people in the ... efficient throughput. o Provides necessary education to the clinical workforce on the use of the electronic patient placement...work environment. o Effectively models and upholds a customer service orientation with staff to meet… more
- Oracle (Hartford, CT)
- **Job Description** The Data Center Infrastructure Construction organization at Oracle Cloud Infrastructure (OCI) delivers large-scale, high-performance data centers ... and risk-aware decisions. We are seeking an experienced Senior Manager, Data Center Construction Business Analytics & Reporting to build and lead the analytics… more
- BioLife Plasma Services (Hartford, CT)
- …management training; problem-solve; and communicate with senior management. + **Exceptional Customer Service :** Retain donors by creating a positive donor ... growth. After completing the program and obtaining a Plasma Center Operations Manager role, you'll relocate to one of...is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees… more
- Trinity Health (Hartford, CT)
- …and general clerical support-all while maintaining a high level of professionalism and customer service . **What You Will Do:** + Greets and communicates with ... Type:** Full time **Shift:** Day Shift **Description:** The Comprehensive Women's Health Center of Trinity Health OF New England Medical Group at is looking… more
- Oracle (Hartford, CT)
- **Job Description** **Oracle Cloud Infrastructure** **Schedule to cover 24/7 data center operations.** Oracle Cloud Infrastructure (OCI) has an excellent opportunity ... is used and supervised by multiple internal Oracle Cloud service owners and teams. + Documentation of activities and...cables, Cooling and Electrical systems concepts inside the data center We will ensure that individuals with disabilities are… more