- Robert Half Technology (Wallingford, CT)
- Description We are offering an exciting opportunity in New Haven County, Connecticut, for an IT Escalation Engineer . In this role, you will be an integral ... of processes and standards. Responsibilities: * Deliver technical support in an escalation role, managing and responding to client requests effectively * Develop and… more
- TTEC (Hartford, CT)
- **Information Security Engineer ** **Description** Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a ... Information Security Engineer working remote in US, you'll be a part...with other members of the Information Security teams, internal IT Operations and Engineering teams, and vendor technical resources.… more
- Rocket Software (Hartford, CT)
- …in what they're doing!** **Job Description Summary:** The Technical Support Engineer assists Rocket customers with complex questions and problems regarding the ... installation, setup, configuration and functionality of Rocket Software products. The Engineer will troubleshoot reported symptoms to aid in the resolution process… more
- TTEC (Hartford, CT)
- …your career with TTEC's award-winning employment experience. As a FedRAMP Technical Security Engineer working remote in the United States, you'll be a part of ... says it all! What You'll be Doing The FedRAMP Technical Security Engineer is responsible for all Federal Compliance Standards, Statues, regulations that govern… more
- Healthfirst (CT)
- …teams to support the operations of the products + Act as a senior escalation point for operations teams for incident and ticket resolution and participate in an ... on-call rotation as an escalation point + Other duties as assigned or required...of ServiceNow development + 5+ years of experience in IT Service Management process design + ServiceNow System Admin… more
- Cardinal Health (Hartford, CT)
- We are seeking a highly experienced SAP S/4HANA Pricing and Contracts Senior Engineer to lead the design, implementation, and optimization of pricing and contract ... during S/4HANA implementations or upgrades. + Act as the escalation point for complex issues related to pricing and...+ Provide training and knowledge transfer to business users, IT teams, and stakeholders on pricing and contract processes.… more
- CVS Health (Hartford, CT)
- …affordable. **Position Summary** The External Attack Surface Management Staff Security Engineer is responsible for leading efforts to identify, analyze, and mitigate ... external assets and proactively take steps to mitigate risks. Incident Response and Escalation : + Serve as the subject matter expert (SME) for incidents involving… more
- The Cigna Group (Bloomfield, CT)
- …goals and customer needs flawlessly. Collaborate with a passionate team of IT professionals, crafting strategies that will drive our BI engineering efforts to ... Complete day-to-day Infrastructure Engineering tasks independently. + Serve as the escalation point for technical support and troubleshooting efforts. + Provide… more
- Public Consulting Group (Hartford, CT)
- …and troubleshooting application and report issues, and issue resolution or escalation . Ensures all production changes are made in accordance with lifecycle ... team members, ensuring Power BI solutions meet business needs. + Liaises with IT team regarding applications and data governance, and maintenance of the data… more
- The Hartford (Hartford, CT)
- Staff Reliability Engineer - IE07KE We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. ... projects when required + Partner with the business, the IT Delivery Leads, and architecture to define the business...Responsible for SLA & KPI reporting, monitoring, management, and escalation + Plan, monitor and manage sourcing capacity based… more
- Synchrony (Stamford, CT)
- …process (PI Planning and Execution) + Plan and communicate with business, IT Leadership, and other key stakeholders regarding program status, milestones, issue ... resolution and escalation + Develop effective communication strategy across projects and...**Qualifications/Requirements** + Bachelor's Degree and minimum 8 years of IT experience or in lieu of degree High School… more
- Acxiom (Hartford, CT)
- …effectively work through issue resolution which may include tool errors that require escalation and data integrity issues + Develop an understanding for some of the ... your skills, and expose you to cutting-edge technologies, whether you're an engineer , developer, products guru, systems and security expert, sales and consulting… more
- Acxiom (Hartford, CT)
- …and external to track and manage solution delivery. + Serve as an escalation point for day-to-day program management issue resolution and risk management to both ... to new and emerging technologies, methodologies, and solutions in the Cloud and IT technology space + Extensive experience of Agile and DevOps culture within… more