- Zoom (San Jose, CA)
- …cross-functional teams focused on identifying, analyzing, and addressing key factors affecting customer retention and report progress to the Executive Leadership ... to make a significant impact on our business by directly influencing customer retention and long-term growth. You'll work closely with our executive team,… more
- Amazon (San Francisco, CA)
- …own creating compelling pitch decks, developing marketing claims, buy flow optimizations, customer retention programs, and lead developing marketing ... Senior Marketing Engagement Manager to drive strategic marketing initiatives and customer engagement programs for our internet provider partners. This role will… more
- Robert Half-Robert Half Corporate (Oakland, CA)
- …staff, clients and candidates. + Conduct effective meetings. ** Customer Focus** + Lead customer retention and expansion strategy. + Build customer ... and expectations) + Promote a culture of collaboration. + Motivate, inspire and lead by example. + Provide recognition and celebrate successes. + Manage change… more
- TEKsystems (Concord, CA)
- …+ Close sales using proven relationship-building techniques + Take ownership of customer retention and prevent cancellations + Handle inquiries related to ... leadership in the medical alert industry. ️ Key Responsibilities: Sales & Customer Engagement/ Customer Service Excellence/ Lead & Database Management +… more
- Snap Inc. (San Francisco, CA)
- …to grow on our platform. The ideal candidate brings experience driving customer acquisition and retention outcomes (eg, new advertiser activations, early ... glasses, Spectacles (https://www.spectacles.com/) . We are looking for a Lead , Growth Strategy to join Snap Inc. In this...Skills & Abilities: + Proven track record in driving customer acquisition and retention through growth, business… more
- The ODP Corporation (Walnut Creek, CA)
- …the customer experience. + Supports community outreach initiatives to drive client/ customer retention . + Works to continually develop personal selling skills ... Technology, Services, Furniture and Print offerings. The Retail Team Lead will quickly build and maintain customer ...Team Lead will quickly build and maintain customer relationships and become a trusted advisor by utilizing… more
- The Clorox Company (Pleasanton, CA)
- …across Clorox categories. + Identify best in class digital shelf partners to lead focused insight work across prioritized customer teams (Amazon, Walmart and ... in atomized moments, not linear funnels. -The Omni-Insight Shopper Lead is a pivotal role that blends eCommerce analytics,...(Amazon priority + key .Coms)** + Partner with Amazon customer teams, and BU marketing teams to decode shopper… more
- The ODP Corporation (Walnut Creek, CA)
- …the customer experience. + Supports community outreach initiatives to drive client/ customer retention . + Works to continually develop personal selling skills ... of high-quality print materials. The Print Sales and Services team lead will help lead a customer -centric environment, engage with the local community,… more
- CRST (Manteca, CA)
- …+ Relocation is required for some roles. + Develop solutions resulting in customer retention and organic revenue growth. + Apply analytical skills to ... opportunities, mentoring, networking, and a strong program community. The **Operations - LEAD ** position within our **Dedicated** business is part of the leadership… more
- PagerDuty (San Francisco, CA)
- …engagement, adoption, professional services, support and PagerDuty University. + Drive customer retention and expansion by identifying opportunities for ... lifetime value and driving revenue growth. Team Management: + Lead , mentor, and develop a high-performing customer ...manager engagement strategies, account management, and programs at scale. Retention and Growth: + Key metrics for this role… more
- LiveRamp (San Francisco, CA)
- …identity, LiveRamp is setting the new standard for building a connected customer view with unmatched clarity and context while protecting precious brand and ... turn to LiveRamp to build enduring brand and business value by deepening customer engagement and loyalty, activating new partnerships, and maximizing the value of… more
- US Bank (Walnut Creek, CA)
- …and customer service staff to ensure the development and retention of profitable client relationships through effective account strategies. + Communicate ... you excel at-all from Day One. **Job Description** The Treasury Management Team Lead will manage a team of Treasury Management Payment Consultants (TMPC's) in San… more
- Cisco (San Jose, CA)
- …Impact** We are looking for a highly experienced and technically astute Manager of Customer Success to lead our post-sales organization across the US and Canada. ... the Customer Reliability Engineering organization to drive alignment in customer success outcomes. Additional responsibilities include: + Lead , coach, and… more
- Intuit (San Francisco, CA)
- …for TurboTax and Credit Karma! Intuit is seeking an experienced CX leader to lead a Credit Karma Customer Success team within Intuit's Consumer Ecosystem ... team on how to identify customers needs and uses a cross-functional approach to lead experiments that will test customer behavior and confirm hypotheses across… more
- Taco Bell (Lathrop, CA)
- …Leadership, Performance Management, Operational Metrics, Talent Acquisition, People Development, Culture, Retention and also have some fun along the way. WHO YOU ... with a rapid and complex changing work environment. + Strong internal and external customer service focus. + Good Communicator and you can get your point across; and… more
- LiveRamp (San Francisco, CA)
- …rapidly growing Customer Success team while delivering stellar outcomes in customer retention , revenue growth, and CSAT + Partner with cross-functional ... Customer Success team, while sharing best practices in Customer Success + Effectively identify and lead ...in Customer Success + Effectively identify and lead cross-functional initiatives to improve the customer … more
- ManageCasa Inc. (San Francisco, CA)
- …ensure a smooth, successful onboarding experience. Your work directly impacts customer satisfaction, retention , and long-term product adoption. Key ... Customer Onboarding Specialist (Contractor → Part/Full Time) Location:...ResponsibilitiesOnboarding & Training + Lead onboarding sessions for new customers, including software walkthroughs,… more
- Cornerstone onDemand (San Francisco, CA)
- **About the Role:** As a Senior Customer Support Manager, you will lead a high-performing team responsible for delivering "white-glove," proactive support ... support tools and data analysis to drive strategic initiatives and ensure customer satisfaction, retention , and success. **In this role you will ** + **Team… more
- DocMatter Inc. (San Francisco, CA)
- …platform to every clinician in the world. As a senior member of our Customer Success Team you will be responsible for leading account strategy and providing ongoing ... supporting these account plans, while maintaining relationships with senior customer stakeholders. Key Responsibilities + Executive Relationship Management: Build… more
- Robert Half-Robert Half Corporate (Walnut Creek, CA)
- …trainings and presentations. ** Customer Focus** + Create, develop and execute on customer retention and expansion strategy for branch. + Build customer ... **JOB REQUISITION** Branch Director (Administrative & Customer Support) **LOCATION** CA WALNUT CREEK **JOB DESCRIPTION**...the organization and your market. + Motivate, inspire and lead by example. + Provide consistent recognition. + … more