- Reed Smith LLP (San Francisco, CA)
- …guidelines. Provide second-level support on issues escalated from the IT Help Desk . Escalate unresolved problems to the appropriate analyst , programmer, ... directed. Report unusual, alarming, or recurring problems to the appropriate analyst , programmer, supervisor, or manager when necessary. Maintain a working knowledge… more
- Insight Global (San Francisco, CA)
- Job Description The Service Desk Analyst provides front-line technical support to end-users, ensuring timely resolution of incidents and requests while ... delivering exceptional customer service . This role requires strong troubleshooting skills, effective communication, and the ability to work in a fast-paced… more
- HCA Healthcare (San Jose, CA)
- …key technical resource responding to end user desktop incidents and requests reported to the Service Desk . Technical Analyst II will also be responsible for ... an organization that invests in you as a(an) Technical Analyst II? At Good Samaritan Hospital, you come first....desktop equipment and software + Effectively works with customers, Service Desk and Technical Services personnel +… more
- City and County of San Francisco (San Francisco, CA)
- …qualifications, and salaries of City jobs. + Key duties include conducting field or desk audits of the work performed by City staff, recommending changes to class ... professional human resources experience, similar to 1241 Human Resources Analyst , in one or more of the following areas...list of applicant names that have passed the civil service examination process will be created, and used for… more
- Brookfield Properties (San Ramon, CA)
- …through deskside services, while fostering a culture of continuous improvement in IT Service Management. The ITSM Senior Support Analyst is responsible for ... to apply. Job Description Overview: The ITSM Senior Support Analyst plays a critical role in delivering and maintaining...in delivering and maintaining a high standard of IT service across USA and Canada operations. This position ensures… more
- Alameda Health System (Oakland, CA)
- …addition to providing triage and troubleshooting assistance to the application customers and Service Desk staff. **DUTIES & ESSENTIAL JOB FUNCTIONS:** NOTE: The ... Applications Analyst III - Epic Resolute Billing, Hybrid Role...reports and documents resolution in accordance with application and Service Desk triage policies, procedures, and Change… more
- AeroVironment (Petaluma, CA)
- **Worker Type** Regular **Job Description** **_Summary_** The Cyber Security Analyst II is a crucial junior to mid-level contributor that is required to operate with ... across the CIO org, support compliance for the Enterprise, manage the Cyber help desk , develop processes and maintain documentation, and work with IT and Cyber teams… more
- AeroVironment (Petaluma, CA)
- …goals and objectives + Experience working with Oracle Support + Experience with Service Desk ticketing System **Other Qualifications & Desired Competencies** + ... **Worker Type** Regular **Job Description** **Summary** **Sr. Enterprise Application Analyst Fusion Supply Chain** will develop, influence, and implement a partner… more
- Nutanix (San Jose, CA)
- **Hungry, Humble, Honest, with Heart.** **Digital Transformation Analyst Intern** **The Opportunity** Are you an analytical thinker passionate about process ... experience team comprises IT Applications, End User Computing, Unified Communications, Service Management, Software Asset Management, and the Global Operations team.… more
- TEKsystems (San Francisco, CA)
- …proactive in support resolution by finding ways to enhance efficiency and quality of service to the customer's colleagues. Day to day this person will be responsible ... face to face support. Top Skills Details Desktop Support, Windows 10, Customer service Additional Skills & Qualifications Customer oriented - You will need to be… more
- City and County of San Francisco (San Francisco, CA)
- + Appointment Type: Temporary Exempt position, pending Permanent Civil Service exam process, limited to but not longer than one year. This position is excluded by ... the Charter from the competitive Civil Service examination process, is considered "at will" and shall serve at the discretion of the Department Head. This position… more
- City and County of San Francisco (San Francisco, CA)
- …Services + Cloud Center of Excellence + IT Operations and Support including the Service Desk and NOC + City Infrastructure including the Network, Telcom and ... is excluded by the Charter from the competitive civil service examination process and shall serve at the discretion...will be kept confidential according to EEO guidelines. HR Analyst Information: If you have any questions regarding this… more
- City and County of San Francisco (San Francisco, CA)
- …library materials, updating loose-leaf filing, and shelving library materials. + Manages desk copy surveys, orders, and distribution. + Routes print and electronic ... to an inclusive working and learning environment. + Strong customer service orientation. + Responsible and reliable, with strong organizational skills and… more
