- Insight Global (Concord, CA)
- …Requirements 3+ years of experience within help desk or desktop support Tier I and Tier II troubleshooting experience 6 months+ experience with ... Job Description An employer is looking for a Tier II Desktop Support Technician. This...issues they will troubleshoot will be physical set ups, desk set ups, replacing hard drives, adding employees to… more
- AeroVironment (Petaluma, CA)
- …during documentation reviews to validate company policies, procedures, and requirement are met + Tier 2 Cyber help desk duties, including handling issue ... teams across the CIO org, support compliance for the Enterprise, manage the Cyber help desk , develop processes and maintain documentation, and work with IT and… more
- M. C. Dean (San Jose, CA)
- …+ Provide assistance to end users in accessing and using IT systems. + Answer Help desk phone calls; triage initial phone calls providing support and determine ... Security Systems in support of the endpoint devices. The position provides Tier 1 administrative support for various projects and programs. Main responsibilities… more