- MDExam (Miami, FL)
- …for helping people? We're a growing medical services company, and we're looking for Call Center Agents (English/Spanish) to join our team! You'll be handling ... is a big plus! * Sales or customer service experience, especially in a call center environment, is helpful. What You Bring: * Fluent in English OR Spanish… more
- Marriott (Miami, FL)
- …Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience ... Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing… more
- Molina Healthcare (Miami, FL)
- …help preserve service excellence through monitoring and assessing customer interactions of Call Center Associates; documenting agent performance strengths ... **KNOWLEDGE/SKILLS/ABILITIES** + Performs call monitoring and assessment of Call Center Associates for both inbound and outbound calls. + Participates in… more
- MyFlorida (Miami, FL)
- RIGHT OF WAY AGENT II - 55009809 Date: Dec 21, 2024 The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website ... No: 841787 Agency: Department of Transportation Working Title: RIGHT OF WAY AGENT II - 55009809 Pay Plan: Career Service Position Number: 55009809 Salary:… more
- University of Miami (Medley, FL)
- …and explains key performance metrics. + Engages in initiatives to improve contact center and agent performance. + Monitors success of specialty training programs ... Connect Department and has an exciting opportunity for a Full Time Manager, Contact Center to work in Miami. The Contact Center Manager will manage, lead,… more
- University of Miami (Medley, FL)
- …being available to affect the entirety of the team's operations by effectively building call center culture according to our core values promoting and fostering ... of Uhealth Connect has an exciting opportunity for a Full Time Supervisor, Contact Center to work Remotely Core Job Summary: The individual in this position is part… more
- CDR Maguire (Miami, FL)
- Contact Center Supervisor will assist remote agents as they answer questions, handle daily concerns, and provide support. They will continue to support agents after ... training by monitoring their progress, reviewing agent 's unavailable status, and providing with ongoing coaching opportunities...and providing with ongoing coaching opportunities to meet Contact Center KPI's (80/20 - 5% abandoned rate) Contact … more
- Chewy (Plantation, FL)
- …Management + Support any Workforce Duties as needed. **What you'll need:** + 3+ years call center Workforce Management and contact center experience + Strong ... for all stakeholders. Additionally, you may be assigned a focus in command center , payrolls operations, and/or agent profile Management wholly or in tandem… more
- Chewy (Hollywood, FL)
- …administration, finance, or statistics. + In Lieu of degree, minimum 3+ years call center Workforce Management experience in contact centers. + Hands-on ... models to ensure we meet our weekly, daily, and intra-day goals and agent experience guidelines. This role will partner with a diverse group of stakeholders… more
- Crystal Cruises (Aventura, FL)
- …School Diploma or equivalent. Experience: Minimum 1 year of sales experience in a call center environment. 2 years' sales and luxury customer service experience ... phone etiquette and positive voice inflection while maintaining quick call handling standards. + Ensure booking details are complete...OneIS if a booking is not made for the agent to follow up. + Provide information to callers… more
- Bosch (Fort Lauderdale, FL)
- …High School Diploma + Associates or Bachelors preferred + No experience working in a call center environment required + Candidates will receive basic call ... Payment **Job Description** The BMW Roadside Assistance (RSA) Automotive Diagnostic Agent will be responsible for providing technical product support to clients… more
- Teleperformance USA (North Lauderdale, FL)
- …equivalent + IT/Network certifications/degrees preferred + 18 years of age or older + Proven call center experience + Typing 25 WPM + Proficient in PC operation ... Client Officer started her career at Teleperformance as an agent and advanced to the pinnacle of the company?...for assistance and/or possible processing payments + Track all call related information for auditing and reporting purposes +… more
- Kelly Services (Miami, FL)
- …and archive files for storage purposes + Interface with passport applicants at Agency/ Center Information and Will- Call counters + Ensure appointment is scheduled ... completed transactions and run designated reports + Assist with Acceptance Agent training: prepare training materials, conduct "meet-and- greets," set-up training… more
- Aimbridge Hospitality (Fort Lauderdale, FL)
- …Hospitality hotel credit policies. + Be able to perform all duties of Front Desk Agent . + Be able to complete and ensure that a proper bucket check room rate ... following and maintaining Aimbridge Hospitality standards (ie answering phones call -backs to guests guest request log). + Have knowledge...a living area with a sofa bed. A fitness center and an outdoor pool are on-site at the… more