- Vontier (Stow, OH)
- …to 9:00 PM ET, Monday to Friday.** + **Experience: At least 1 year of call center experience or equivalent experience in dealing with customers.** + **Automotive ... at our headquarters in Stow, OH. At Matco Tools, we believe that exceptional customer service is the heartbeat of our organization. As a Customer Service… more
- IQVIA (Cleveland, OH)
- …(work from home-WFH) contract **Pharmacy Support Technician (Experience Required) - Remote Call Center Rep** to join our team. In this position, you will ... cards or vouchers. The **Pharmacy Support Technician (Experience Required) - Remote Call Center Rep** is primarily responsible for fielding requests such as:… more
- PNC (Strongsville, OH)
- …environments and Verint Call Recording solutions. 3. Strong understanding of call center operations and technologies. 4. Excellent problem-solving skills and ... a team. 6. Relevant certifications in Verint and/or other call recording solutions and call center...this position. **Job Description** + Applies solution design and support while consistently meeting customer needs. Leverages… more
- Fujifilm (Twinsburg, OH)
- …in rolling out and tracking SIB's. + Participates in the after-hours on- call Customer Service Center support . + Processes and records safety related ... and service staff. In addition, participates in after-hours contact support , and provides administrative support to Service...CRM. + Performs other duties as directed by the Customer Service Center Manager. + Comply with… more
- Cleveland Clinic (Medina, OH)
- …forms and following established protocols **Work Experience:** + A Minimum of 1 year of call center or telephone operator experience. + Or 2 years of customer ... destination within established metrics and productivity standards + Navigate through the QGenda on- call system to identify on- call provider. Process on- call … more
- MetroHealth (Cleveland, OH)
- **Location:** **METROHEALTH MEDICAL CENTER ** **Biweekly Hours:** **16.00** **Shift:** **Mon-Fri 4:30p-8:30a, Sat/Sun/Holidays 8:30a-8:30a** **The MetroHealth System ... 20 health centers.** **Summary:** **Functions by virtue of a call to ministry endorsed by own religious denomination or...faith group to provide for the emotional and spiritual support of patients, families, employees of The MetroHealth System… more
- Tradesmen International, Inc. (Macedonia, OH)
- …100% on-site at our Corporate Office in Macedonia, Ohio.** **Key Responsibilities:** ** Support Center Duties:** + **Employee Support :** Develop relationships ... as needed. **Job Requirements:** + Prior administrative assistant, receptionist, and/or call center experience preferred. + Strong communication skills, both… more
- PNC (Strongsville, OH)
- … Center Network Engineer with experience in design, implementation and 24x7 support of complex data center networks across multiple locations. * Knowledge ... to contribute to the company's success. As an Infrastructure Engineer Sr/Data Center Network Engineer within PNC's Data Center Network organization, you… more
- PNC (Tallmadge, OH)
- …and have an opportunity to contribute to the company's success. As a Business Center Branch Manager within PNC's Retail Branch organization, you will be based in ... execution to drive all aspects of branch performance. Drives revenue and customer loyalty through consultative interactions with clients, and solutions that help… more
- MetroHealth (Brooklyn Heights, OH)
- …of the following: * 1 year of experience with any of the following: call center support , patient registration, scheduling, assisting health care ... System (MHS). Processes prescription refill requests. Provides general telephone-based support to MyChart users. Obtains feedback for providers, and sends… more
- The Childrens Place (Strongsville, OH)
- …and initiatives. The Sales Associate will model and maintain excellent customer service with effective communication, product knowledge, and appropriate selling ... clean store and backroom. **Responsibilities:** **Key Accountabilities:** + Be aware of customer activity and respond with a sense of urgency, prioritizing assisting… more
- Molina Healthcare (Cleveland, OH)
- …- Friday 8:00am - 4:30pm CST). No time off allowed during training. + **Shift** - Call Center Open from 7:00am - 7:00pm CST Shifts assigned during training. + ... CST + **Bilingual - Spanish:** Preferred **Job Summary** Provides customer support and stellar service to meet...goals established for the position in the areas of: Call Quality, Attendance, Adherence and other Contact Center… more
- CSL Plasma (Medina, OH)
- …or in certain areas * Required to work overtime and extended hours to support center operational needs All qualified applicants will receive consideration for ... **Job Description Summary** Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor… more
- National Inventors Hall of Fame (North Canton, OH)
- …interpersonal skills, while providing exceptional customer service + Knowledge of call center practices + Confidence in overcoming objections and negotiation ... Customer follow-up and attention to detail for providing superior customer support + Accurately and efficiently enter and process events and registrations +… more
- Deloitte (Cleveland, OH)
- … flows, queues, and reporting dashboards to optimize performance. + Provide ongoing support to contact center staff, addressing technical issues and ensuring ... technology who wants to work in a collaborative environment? As an experienced Customer Communications Technology Sr. Genesys Engineer you will have the ability to… more
- Honeywell (Independence, OH)
- … for our Building Automation Systems (BAS) products and solutions in a call center environment. You will be accountable for troubleshooting and resolving ... As a Tech Support Specialist at Honeywell, you will play a...the successful implementation of our systems, and delivering exceptional customer service to Honeywell accounts. In this role, you… more
- CVS Health (Stow, OH)
- …care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just ... what we deliver. Our Heart At Work Behaviors (TM) support this purpose. We want everyone who works at...prescription information and label accuracy, ensuring patient safety + Customer Service and Team Orientation: + Actively look for… more
- PNC (Strongsville, OH)
- …needed POSITION OVERVIEW: As an Enterprise Infra Manager in the Site Reliability Center , you will provide management level network support , technical situation ... company's success. As a Enterprise Infrastructure Manager within PNC's Site Reliability Center (SRC), you will be based in Pittsburgh, PA, Cleveland, OH, Birmingham,… more
- EMCOR Group (Barberton, OH)
- …**Qualifications:** + High School Diploma or GED is required. + 3+ years' experience in a call center or customer service environment is required. + Strong ... in a fast-paced multi-tasked environment with a focus towards customer service and support , quality work performance,...better **Experience** **Required** + 3 years: Experience in a call center or customer service… more
- MetroHealth (Cleveland, OH)
- **Location:** **METROHEALTH MEDICAL CENTER ** **Biweekly Hours:** **72.00** **Shift:** **11a-11P** **The MetroHealth System is redefining health care by going beyond ... point of contact to internal and external customers, provides start-to-finish concierge and call management services, serving as call owner and single touchpoint… more