- TEKsystems (Cedar Rapids, IA)
- …and support their members through a consultative process. Role: + Position: ISP Technician + Location: Preferably local to Cedar Rapids, IA; Huntsville, AL; ... of first and second shifts, including weekends. Responsibilities: + Provide 24x7x365 customer support for ISP partners. + Handle inbound calls, chats, and… more
- TEKsystems (Cedar Rapids, IA)
- …employees operating out of eight office locations. The Level 1 Help Desk Technician provides first-line support to end-users experiencing technical issues. This ... IT issues, and escalating more complex problems to higher-level support teams as needed. * Respond to and resolve...to and resolve a high volume of initial IT support requests via phone, email, or chat, including password… more