- Wilson Language Training (Albany, NY)
- Customer Success Manager **Department:** Customer Experience **Location:** Here at Wilson Language Training, we are committed to working together for our ... be a changemaker? Wilson Language training is growing and is looking to hire a Customer Success Manager (CSM) to join?our team. The CSM will serve as the… more
- Trellix (Albany, NY)
- **_Job Title:_** Principal Customer Success Manager **About Trellix:** Trellix is a global company redefining the future of cybersecurity and soulful work. ... architected security. More at https://trellix.com . **_Role Overview:_** -The Senior Customer Success Manager is responsible for driving customer … more
- Trellix (Albany, NY)
- **_Job Title:_** Senior Customer Success Manager **About Trellix:** Trellix is a global company redefining the future of cybersecurity and soulful work. The ... security. More at https://trellix.com . **_Role Overview:_** The Principal Success Manager is a critical role to... customer base and what improves the overall customer experience. + Mentor Customer Success… more
- Verint Systems, Inc. (Albany, NY)
- …growth opportunities. Learn more at www.verint.com . **Overview of Job Function:** The Sr. Customer Success Manager (Sr. CSM) is a strategic role that ... or equivalent experience + Minimum of 7-10 years of experience in a customer -facing role focused on Customer Success + A strong sense of urgency to perform… more
- Verint Systems, Inc. (Albany, NY)
- …Job Function:** Verint's Experience Management (XM) business unit is seeking an experienced Customer Success Manager (CSM). The CSM position is responsible ... health of assigned accounts to ensure retention and renewal success as the advocate through the customer 's...renewal success as the advocate through the customer 's Verint Journey. The CSM is responsible for the… more
- Trellix (Albany, NY)
- **_Job Title:_** Customer Success Technical Program Manager **About Trellix:** Trellix is a global company redefining the future of cybersecurity and soulful ... delivery efficiency. Reporting to the Director of Customer Success Programs, the Technical Program Manager will manage all CS health programs with a focus on… more
- Teradata (Albany, NY)
- …assigned accounts where you will lead the development of a relevant and actionable customer success plan, and partner internally to ensure successful delivery of ... of experience on customer -facing roles (eg, pre-sales, strategic consulting, customer success role, etc.) with a strong exposure and knowledge of the… more
- HealthEdge Software Inc (Albany, NY)
- …part of ourClientOpreationsteam.In this role, you will develop a deep understanding of customer business models and become a subject matter expert in theday to ... outcomes and the member experience. **What you will do** **:** + Intake customer service requests, product inquiries and system errors; resolve when possible or… more
- FranklinCovey (Albany, NY)
- …experience + FranklinCovey client admin or facilitator experience. + Sales or Customer Success Manager experience. Location-specific compensation: California ... to develop the processes and tools needed for the customer success function and client engagement process...role + Basic Qualifications of a Mid-Market Account Client Success Manager - + 3+ years of… more
- FranklinCovey (Albany, NY)
- …or consulting experience or certification. + Leadership experience + Sales or Customer Success Manager experience. Location-specific compensation: California ... and institutions. To learn more, visit franklincovey.com . **Title:** Enterprise Client Success Manager **Division & Department:** Enterprise Client Success … more
- Wolters Kluwer (Albany, NY)
- **Permanent remote role.** The Customer Success Associate ("CSA") - Account Manager is a member of the Account Services Department within CT's Business ... orders set up in our system + Provide regular status updates to the customer for any pending projects/renewals + Expertly handle approximately 50-75 new emails daily… more
- Trustmark (Albany, NY)
- …best to our colleagues, clients and communities. Works in conjunction with the Customer Success Manager and Implementation Managers for client enrollments. ... measured 15 key drivers of engaged cultures that are critical to the success of an organization. All qualified applicants will receive consideration for employment… more
- Windstream Communications (Albany, NY)
- …management as needed. + Other duties assigned by management. + You will report to a Manager , Customer Success **Do You Have?** + High level of comfort ... and procedure **Even Better:** + Experience: 5+ years in account management, customer success , project management, or event management + Familiarity with… more
- HomeSafe Alliance (Albany, NY)
- …new technologies and agile in adapting to change. + Dedicated to ensuring customer success , striving for exceptional outcomes through relentless and innovative ... **Title:** Contact Center Customer Experience Manager **_HomeSafe Alliance_** is the single global household goods movement manager of over 300,000 Military… more
- Rocket Software (Albany, NY)
- …truly BELIEVE in what they're doing!** **Job Description Summary:** The Senior Program Manager is a pivotal role responsible for managing the successful delivery of ... strategy to deliver tangible benefits and value. The Senior Program Manager will manage high-profile, cross-functional programs within a portfolio of initiatives,… more
- Palo Alto Networks (Albany, NY)
- …individual development plans for your team + Works closely with Professional Services, Customer Success and Specialist teams to ensure overall customer ... every member of our team contributes to our collective success . Our values were crowdsourced by employees and are...to name a few! **Your Career** The Solutions Consultant Manager is the evolution of the traditional Sales Engineer… more
- Sutherland Global Services (Albany, NY)
- …experiences, we help our clients boost productivity, cut costs, increase customer loyalty, generate additional revenue, reduce time-to-market, and efficiently enter ... percent of our business is outcome based, ensuring our success is clearly tied to our clients' success...other. We call this One Sutherland. The **Business Development Manager ** at Sutherland is a key individual contributor role… more
- City National Bank (Albany, NY)
- …II* WHAT IS THE OPPORTUNITY? The Treasury Management Solutions (TMS) Client Onboarding Success Manager is responsible for onboarding new and existing clients ... client kick-off call for handoff from Sales to Client Success Manager to confirm scope and agree...client services and sales team. *Must-Have** * 3-5 years customer service experience * 3-5 years financial service &… more
- Fujifilm (Albany, NY)
- …to close the deal. + Work closely with the Applications Scientists to drive customer success . + Collaborate with the service team to ensure optimal equipment ... opportunities within these customers. This is accomplished by the Sales Manager leveraging knowledge of VisualSonics solutions and customer applications… more
- Emerson (Albany, NY)
- …a geographic territory spanning multiple industries and account types. Revenue growth and customer success in this type of territory requires planning and ... in NY, NJ, MA (Boston Preferred)** The Sales Area Manager (SAM) is a senior level sales position responsible...challenges, and goals to provide NI solutions and ensure customer success . + Implementing customer … more