- Aarons (Perth Amboy, NJ)
- …guest deliveries as directed by management * Clean and certify merchandise in the Quality Assurance Center for all items personally returned * Complete and ... 300 lbs. with the assistance of a dolly * Two years of retail/ customer service experience preferred * High School diploma or equivalent preferred * Excellent… more
- ASM Research, An Accenture Federal Services Company (Trenton, NJ)
- …Certifications or License preferred; + 5-8 years of experience in call center, quality control, quality assurance and/or training. **Other Job Specific ... Skills** + Extensive experience with quality assurance program creation or execution. +...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- City of New York (New York, NY)
- …but in service of them all. It's an opportunity to provide impactful support and quality customer service and help protect the future of New York City ... on average, nearly $1.5 billion in goods and services for City agencies annually. Quality Assurance (QA) comprises five Quality Assurance units:… more
- ASM Research, An Accenture Federal Services Company (Trenton, NJ)
- …and support for everyday issues (eg, locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all ... + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- TD Bank (New York, NY)
- …that will cascade throughout the organization. **Department Overview** The Compliance Quality Assurance (US) team is responsible for providing independent ... quality assurance of compliance risk through the execution of reviews....the team, supports a positive work environment that promotes service to the business, quality , innovation and… more
- Robert Half Technology (Princeton, NJ)
- …auditing skills to maintain quality standards * Experience in a Call Center Customer Service environment * Excellent Customer Service skills for ... Description We are in need of a Quality Assurance Analyst to join our...accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you… more
- The Fedcap Group (New York, NY)
- Job Description Position Summary: The Director of Quality Assurance & Training ensures appropriate and effective monitoring of existing procedures of program ... and maintain an annual report that provides a thorough description of Fedcap's Quality Assurance activities with an established Quality Improvement Plan… more
- dsm-firmenich (Princeton, NJ)
- ** Quality Assurance Manager** **Princeton, NJ** Step into a pivotal role where you'll champion quality assurance and shape a First-Time-Right culture at ... **Your key responsibilities** + Non conformances management expert: Lead Customer (product / service ) and / Internal...Internal, Clients and Suppliers audits. + Training of applicable Quality Assurance projects + Build relationships with… more
- City of New York (New York, NY)
- …operations' needs in a manner consistent with BEDC's core values of safety, schedule, quality , and customer service . IHD supports projects from the business ... priority for the Agency. IHD's Engineering Services includes the Quality Assurance , Laboratory Services, Specifications/Standard Operating Procedures,… more
- Mastercard (New York, NY)
- …areas for service improvement and drive initiatives to enhance reliability and customer satisfaction. * Maintain quality assurance standards for network ... **Title and Summary** Vice President, Enterprise Operations - Network Service Assurance Who is Mastercard? Mastercard is...* Act as a central point of contact for service quality -related escalations. * Coordinate with product… more
- Amazon (New York, NY)
- …As a Sr. Technical Program Manager in AWS Compliance & Security Assurance , you'll lead strategic efforts in building innovative solutions for addressing responsible ... customers. Candidates are expected to have a track record of delivering high- quality results in a fast-moving environment. We need someone who's comfortable building… more
- CVS Health (East Brunswick, NJ)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Inventory Management + Workflow ... are committed to increasing access, lowering costs, and improving quality of care. Millions of times a day, we...differentiate CVS from competitors **Primary** **Job Duties & Responsibilities:** ** Customer Service ** + Greet each customer… more
- City of New York (New York, NY)
- …well as continuously improving the customer satisfaction. The Customer Service Assistant may also become involved in quality improvement projects as well ... recruiting for one (1) Community Assistant to function as Customer Service Assistant who will be responsible...as well as actions taken. - Collaborate with the Quality Assurance team to identify training needs… more
- CVS Health (East Windsor, NJ)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Inventory Management + Workflow ... are committed to increasing access, lowering costs, and improving quality of care. Millions of times a day, we...$19.75 Whether in our pharmacies or through our health service offerings, we are pioneering a bold new approach… more
- CenterWell (Trenton, NJ)
- …The Care Delivery Call Quality Professional is responsible for conducting quality assurance reviews of service recovery interactions, resolving escalated ... are maintained while working independently. **Role Responsibilities:** + Maintain Quality Assurance scorecard + Align with Training...customer service role + Telephonic Sales, service recovery and/or call quality auditing experience… more
- CVS Health (New York, NY)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Personnel Management + Inventory ... At CVS Health, colleagues are committed to increasing access, lowering costs and improving quality of care. Millions of times a day, we help people on their path… more
- Mount Sinai Health System (New York, NY)
- …Access Center's Mission and Vision statements in order to meet or exceed our service level agreements. The Quality Assurance Division will continuously ... in a fast paced call center with excellence in customer service + Minimum one years' experience...- ISM, Icahn School of Medicine **Responsibilities** + Analyze quality assurance data and assist in preparing… more
- Otsuka America Pharmaceutical Inc. (Princeton, NJ)
- …applicable cGMP/GDP quality standards. This role will direct Biologics Quality Assurance support, including oversight of upstream and downstream biologics ... regulatory requirements. + Responsible for reviewing, drafting, and augmenting existing Quality agreements with external service providers to assure that… more
- S&P Global (Princeton, NJ)
- …excellence. + Shape the future of enterprise data quality and AI assurance , driving measurable outcomes in customer trust and delivery speed. As the ... use):** 13 **S&P Global Ratings** **The Role: Director Data Quality Engineering** **Location:** NYC or NJ (Hybrid 2 days...deliver accuracy, compliance, and trust. + Lead the **data service ** team at the intersection of data, AI, … more
- MTA (New York, NY)
- …reports, perform quality assurance analysis, and ensure the overall quality of customer responses. + Works in conjunction with the Assistant Director ... combined. MTA strives to provide a safe and reliable commute, excellent customer service , and rewarding opportunities. Position Objective: The position is… more
