- Palo Alto Networks (New York, NY)
- …from out of box thinking and technical insight. The ideal Principal Engineering Escalation Engineer will bring a mix of customer management and broad/deep ... the starting points for success in this role. **Your Impact** This Engineering Escalation role is positioned to intercept and assist or drive technical escalations… more
- MongoDB (New York, NY)
- …to East Coast Hours (9am to 5pm EST). If you're passionate about being an Escalation Engineer working with our largest enterprise customers and are open to ... MongoDB Technical Services' Escalation Engineers are at the forefront of problem solving with key customers on our most visible and escalated issues. They combine… more
- Wells Fargo (New York, NY)
- …than 70 million global customers. Wells Fargo Bank NA seeks a **Senior Software Engineer ** in New York, NY. **Job Role and Responsibility:** Wells Fargo Bank, NA, is ... seeking a Senior Software Engineer to join the WIMT Platform Services team. As...and achieve goals. Lead projects and act as an escalation point, provide guidance and direction to less experienced… more
- CUNY (New York, NY)
- Senior Network Services Engineer (IT Infrastructure Engineer 3) - Provisional **GENERAL DUTIES** This position encompasses professional and responsible highly ... decision, is responsible for the development of comprehensive infrastructure solutions. Engineer and operate mission critical infrastructure and be responsible for… more
- Meta (Trenton, NJ)
- **Summary:** Meta is seeking a Connectivity Engineer to join the Design Engineering and Construction (DEC) team. Our data centers are the foundation upon which our ... and other information stored on Meta 's server banks.The DEC Connectivity Engineer will provide site level support to ensure DEC telecommunication projects are… more
- NJM Insurance (Trenton, NJ)
- A Network Engineer , Senior is responsible for the ongoing design, maintenance, and support of all aspects of NJM's Network Infrastructure. A Network Engineer ... and Resolve Network Related Issues + Act as an escalation point for Service Desk and other level 1...on call schedule to respond to fault alarm and escalation from level 1 support teams + Capture and… more
- Capital One (Trenton, NJ)
- Senior Associate, L2 Support Engineer (Databolt) - Capital One Software (Remote) Ever since our first credit card customer in 1994, Capital One has recognized that ... same needs going forward. As an Senior Associate, Support Engineer , you will be a cornerstone of the Databolt...and problem management. You will serve as a specialized escalation point, taking ownership of complex customer issues that… more
- Fujifilm (Trenton, NJ)
- **Position Overview** The LEAD PROJECT TEAM SUPPORT ENGINEER -MI provides remote technical, applications and system support for HCUS customers and supported business ... supervision and is comfortable making decisions to resolve customer issues. + This engineer will take ownership of situations in the absence of management + This… more
- Wells Fargo (New York, NY)
- …than 70 million global customers. Wells Fargo Bank NA seeks a **Senior Software Engineer ** in New York, NY. **Job Role and Responsibility: ** Wells Fargo Bank, NA, ... is seeking a Senior Software Engineer to join the WIMT Platform Services team. As...and achieve goals. Lead projects and act as an escalation point, provide guidance and direction to less experienced… more
- Oracle (Trenton, NJ)
- **Job Description** **Senior Network Development Engineer ** **MUST BE A US CITIZEN** Act as the primary incident responder for network events, ensuring immediate ... US government customer environments, ensuring quick detection, thorough investigation, escalation , and resolution. + Perform continuous monitoring and proactive… more
- Meta (Trenton, NJ)
- …our team members and vendor field workforces. **Required Skills:** Network Engineer , Operations and Support Responsibilities: 1. Incident Response: Drive work ... of cross functional teams, managed service providers, and third-party vendor partners 2. Escalation Management: Participate in the global team's Tier 3 and 4 on-call… more
- Wells Fargo (New York, NY)
- …million global customers. Wells Fargo Bank NA seeks a **Lead Specialty Software Engineer ** in New York , NY. **Job Role and Responsibility:** Lead complex ... procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions.… more
- Wells Fargo (Iselin, NJ)
- **About this role:** Wells Fargo is seeking a Lead Infrastructure Engineer -Storage Automation. **In this role, you will:** + Lead complex initiatives to develop ... procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions.… more
- Wells Fargo (Iselin, NJ)
- **About this role:** Wells Fargo is seeking a Lead Software Engineer to join the Database Engineering organization. This position will be an integral part of the ... procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions.… more
- Iron Mountain (Trenton, NJ)
- …unique contributions? If so, let's start the conversation. **Cloud Services Implementation Engineer ** This position will be a key technical engineering change agent ... We are seeking a highly skilled and experienced Cloud Services Implementation Engineer to lead the design, implementation, and deployment of scalable, secure, and… more
- Institute of Electrical and Electronics Engineers (Piscataway, NJ)
- Lead Network Engineer (E4157A) - 250303 : KNW-D70 Description Job Summary The role defines, implements, and maintains the networking, unified communications, and ... layers 1-5 of the OSI model. The Lead Network Engineer works in concert with the Manager, Network and...to provide after-hours operational support. Serves as the designated escalation point for Level 3 incidents, ensuring timely triage,… more
- MUFG (New York, NY)
- …recruitment team will provide more details. **Job Summary:** The Microsoft Teams Calling Engineer , VP will be responsible for the engineering and support of the MUFG ... high energy environment, and the ability to work with escalation points while managing various vendors. In addition, this...This role is ideal for a highly skilled senior engineer enthusiastic about partnering with peers to deliver exceptional… more
- Capgemini (Warren, NJ)
- **Job Title:** Senior Desktop Analyst - Technical Desktop Support Engineer **Location:** Warren, NJ **Travel:** 25% **Job description:** Job Summary: We are looking ... for a highly skilled and motivated Technical Desktop Support Engineer to provide exceptional on-site IT support at our client's location in Warren. This role is… more
- Oracle (Trenton, NJ)
- …primary and secondary. + Provide break-fix support for events. Serve as the escalation point for event remediation. Lead post-event root cause analysis. + Join major ... to resolve network issues that impact Oracle customers/services + Fault handling and escalation - Identifying and responding to faults on OCI's systems and networks,… more
- Oracle (Trenton, NJ)
- …Operations - Fault handling on incident tickets. provide break-fix support and escalation for event remediation, including leading root cause analysis (RCA) efforts ... coordinate with SMEs, and provide RCA document - Fault handling and escalation (identifying and responding to faults on OCI's systems and networks, collaborating… more