- ThermoFisher Scientific (Bridgewater, NJ)
- **Work Schedule** Standard (Mon-Fri) **Environmental Conditions** Office **Job Description** ** Senior Manager , Customer Support and Field Services** ... find cures for cancer. Join our team as a Senior Manager of Customer Service...organization that delivers exceptional service to our customers. You'll support operational excellence while creating a culture of continuous… more
- Hilton (Trenton, NJ)
- … Customer Care Team that is revolutionizing human hospitality in a digital world\. As Senior Manager on the Customer Excellence Team, you will strive to ... on the Hilton Reservations and Customer Care \(HRCC\) organization\. The Senior Manager will collaborate with other project managers, owners and participants… more
- NTT America, Inc. (Trenton, NJ)
- …Your Potential: Whether 2 Years or 20, Discover Rewarding Journeys with Us!** The ** Senior Customer Success Manager ** is a skilled individual contributor ... accounts, with a focus on operational excellence and customer satisfaction. In this role, the Senior ...contributing to negotiations and ensuring mutually beneficial terms that support both customer success and business growth.… more
- Capital One (Trenton, NJ)
- Senior Manager , Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented ... Senior Manager with horizontal cybersecurity expertise to...across various domains. + At least 4 years in customer -facingroles, acting as a trusted advisor to senior… more
- Capital One (New York, NY)
- Senior Manager , Know Your Customer (KYC) Advisory Governance The Senior Manager , Know Your Customer (KYC) Advisory Governance performs a key risk ... and guidance. While working within the Compliance Management Program framework, the Senior Manager is responsible for delivering quality results, providing… more
- Comcast (New York, NY)
- …our clients' critical business challenges and evolving needs. About the Role Reporting to the Senior Manager , Customer Success, we are seeking a Senior ... retention, growth, and satisfaction of our clients. As a Senior Customer Success Manager , you...clients and internal teams (Engineering, Product, Account Management, and Support ) to ensure timely and effective issue resolution and… more
- eightfold.ai (New York, NY)
- …an amazing growth story - Eightfold is the place to be! About the Role The Senior Customer Success Manager - Strategic role at Eightfold is responsible for ... scale adoption and usage while achieving their goals. The Senior Customer Success Manager -...with cross functional teams including product, engineering, product delivery, support , and sales + Build a deep understanding of… more
- Coinbase (Trenton, NJ)
- …and fully supported. * *Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, which ... buying and configuring, and scaling the technology that powers our customer support channels. In this role, you'll oversee Coinbase's both custom-built and… more
- MongoDB (New York, NY)
- Individuals in the Customer Success Manager role have a passion for technology and the ambition to dive head-first into new challenges. We are looking for ... level of ambiguity and operate autonomously while maintaining a customer centric approach and helping to build the program....Success + Forecast expected churn and growth to your senior leadership team + Help interview, onboard and ramp… more
- Persado (New York, NY)
- …Best Places To Work in 2021, 2022 & 2024. What We Are Looking For As a Senior Customer Success Manager , you will partner with customers to drive value ... growth opportunities. What You Will Work On + Drive customer engagement and adoption of Persado, serving as the...status calls and other ad hoc working sessions (planning, support , results review) + Play a leading role in… more
- Ascendis Pharma (Princeton, NJ)
- …workplace for employees to grow and develop their skills. Position Summary The Senior Manager , Omnichannel and Customer Engagement supports the execution ... and optimize customer engagement across HCP and patient/caregiver touchpoints. + Support the development and use of KPIs to track performance and identify areas… more
- S&P Global (New York, NY)
- …+ Experiencein aconsultative salesor a client facing role (inside sales, prospecting, sales support , customer support ) and in dealing with challenging ... **About the Role:** **Grade Level (for internal use):** 10 **The Team:** The Customer Success team is a dynamic global organization where the work evolves daily. The… more
- Deloitte (New York, NY)
- …various areas of focus that collectively provide mission critical services to support Deloitte's overall success. Whether focused on project financials, quality and ... risk management, methods and tools, sales excellence, talent, leadership support , or other activities these professionals ensure that our Firm operates efficiently,… more
- Deloitte (New York, NY)
- …various areas of focus that collectively provide mission critical services to support Deloitte's overall success. Whether focused on project financials, quality and ... risk management, methods and tools, sales excellence, talent, leadership support , or other activities, these professionals ensure that our Firm operates efficiently… more
- MTA (New York, NY)
- …capabilities to effectively support the organization's overall strategic objectives. The Senior Manager , Project Management, will report directly to the ... Senior Manager , Program Delivery & Process...strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities. Position Objective: The Program… more
- Humana (Trenton, NJ)
- … Product Manager Conceives of, develops, delivers, and manages products for customer use. The Senior Product Manager work assignments involve moderately ... the analysis of situations or data requires an in-depth evaluation of variable factors. Senior Product Manager is a senior individual contributor who… more
- Capital One (New York, NY)
- Consumer Credit Review Senior Manager The Consumer Credit Review Senior Manager is responsible for executing independent, risk-based assurance reviews ... credit strategies and practices, effectiveness of policy implementation and risk governance. The Senior Manager will also contribute towards the execution of the… more
- DoorDash (New York, NY)
- …by setting clear performance and growth objectives and providing ongoing coaching and support . + Customer Retention & Engagement. Drive user adoption and ... About the Team The Customer Success team at SevenRooms is the heartbeat...product, data, and our customers' business goals. We are customer -obsessed and thrive on turning challenges into long-term success.… more
- Capital One (New York, NY)
- Senior Manager , Compliance Advisor - Retail Bank The Senior Manager , Compliance Advisor - Retail Bank performs a key risk management role (second line of ... in corporate processes. The Retail Bank Compliance Advisor will support and advise on the following areas within the...Strategy and Prevention, Fraud Investigations, Claims and Disputes. **The Senior Manager supports the line of business… more
- Novo Nordisk (Plainsboro, NJ)
- …are sustainable + Drive development of company-wide processes and guidelines to support customer focused objectives + Proactively identify opportunities to ... Safety, Regulatory, Quality, Legal, Privacy and Finance. External relationships include Customer Care program vendor, other patient support program vendors,… more