- RKON (Chicago, IL)
- …targets (managed services environment is a plus) + Experience with service desk software, ticketing systems, and IT service management tools (eg, ... satisfaction. + Implement industry best practices and standards in IT service management. + Manage relationships with...Manager (within 6 months) + ITIL 4 Practitioner: Service Desk (within 1 year) + ITIL… more
- Marriott (Chicago, IL)
- …all areas of the Front Office in the absence of the Front Office or Front Desk Manager . * Supports daily Front Desk shift operations. **Supporting Progress ... Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk . Strives to ensure guest and employee satisfaction and achieve the… more
- Sunrise Transportation (Downers Grove, IL)
- …role, preferably within the transportation or service industry. + Experience with IT help desk support or familiarity with basic IT troubleshooting. ... billing duties, the Billing Specialist will assist with help desk support and IT -related projects. This hybrid...connectivity, and system errors. + Log, track, and escalate IT support tickets to IT manager… more
- Invenergy (Chicago, IL)
- …a functional and performant workstation environment and providing Level 3 support to the Service Desk for all physical and virtual desktops, laptops, tablets and ... window. Job Description Position Overview: As a Senior Administrator, IT Infrastructure - IT Application Services at...the workstation environment + Provide level 3 support for Service Desk escalations and break/fix issues with… more
- Invenergy (Chicago, IL)
- …lead a cross functional team consisting of business stakeholders and IT staff ( IT Infrastructure, Service Desk , Information Security, and IT Business ... 3-day posting window. Job Description About the Position The Manager , Service Delivery is will serve as...mitigation plans. This role requires understanding the end-to-end technology service catalog, standard IT Service … more
- ALDI (Aurora, IL)
- …more. Working with a team of IT Managers, Analysts, Specialists and Service Desk Technicians, you'll help drive cutting-edge initiatives that will ensure the ... IT Supervisor, you will report directly to the IT Support Manager . In this role, you...communicates them to the appropriate group. * Ensures that service level agreements are being met. * Attends scheduled… more
- Invenergy (Chicago, IL)
- …escalated service incidents either by providing standard resolutions and/or knowledge to the IT Service Desk . + Ensure adherence to proper QA, UAT and ... the 3-day posting window. Job Description Position OverviewThe TSG Application Manager 's primary responsibility is to manage the collaborative and automation… more
- Deloitte (Chicago, IL)
- …Consulting LLP's Quality and Risk Management group is seeking a Risk Manager with extensive experience in supporting deal and contract structuring, drafting ... this role will end on 1/31/2025. Responsibilities/Here is What You Will Do: Deal Desk Support, Contracting and Negotiations + Assist with deal desk and contract… more
- Deloitte (Chicago, IL)
- …LLP's Quality and Risk Management group is seeking a Risk Senior Manager with extensive experience in supporting deal and contract structuring, drafting customized ... this role will end on 1/31/2025. Responsibilities/Here is What You Will Do: Deal Desk Support, Contracting and Negotiations + Assist with deal desk and contract… more
- ChenMed (Chicago, IL)
- …quality and consistency of Daily and Super Huddles. + Address / resolve any customer- service issues and elevate them to Center Manager and/or Market Clinical ... duties: **Primary Duties and Responsibilities:** + Provide extraordinary customer service and professionalism to all internal and external customers (including… more
- Aimbridge Hospitality (Chicago, IL)
- …door staff. + Works with the HR to coordinate the delivery of all customer service training programs to all front desk associates. + Greets arriving guests and ... Job Summary The Guest Experience Manager is responsible for on-property management of Evolution...including the coordinate of all departments involved in the service of Member/VIP guests. He/she will be responsible for… more
- The Hartford (Chicago, IL)
- Account Manager - OA09HN We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here ... information and resolves problems. Supports sales efforts and strategies. Workload/ Desk Management: Responsible for handling high volumes of transactions.… more
- The Hartford (Chicago, IL)
- Account Manager - OA09HN We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here ... information and resolves problems. Supports sales efforts and strategies. Workload/ Desk Management: Responsible for handling high volumes of transactions.… more
- Camping World (Chicago, IL)
- **About the job** Camping World is seeking a Full-Time Manager , Program Management & Governance to be responsible to track activity and communicate progress on a ... key projects where needed. + Ensuring relevant projects all clear requirements with IT , InfoSec, and other reviewing bodies. + Ensure each talent portfolio product… more
- Ensono (Chicago, IL)
- …**Other Qualifications** + Familiarity with the following tools: Service Manager , CASD Service Desk or ServiceNOW Configuration Management ... communicate, and resolve issues to maximize the benefit of IT systems while mentoring team members with client support....Database, Inventory asset management, HP Service Desk , BMC for iSeries, Halcyon and… more
- Aimbridge Hospitality (Chicago, IL)
- Job Summary As a Front Office Manager you would be responsible for directing and administering of all Front Desk operations in the hotel's continuing effort to ... deliver outstanding guest service and financial profitability. Provides assistance with rooms financial...directional support and guidance to the property Guest Experience Manager . Management-level associates are expected to work as much… more
- H&R Block (Romeoville, IL)
- …of H&R Block + Execute and hold all tax office associates accountable to Service Standards execution and client service experience, with escalation to the ... Multi-Unit Team Leader and District General Manager as necessary + Serve as point of contact...Serve as point of contact for onsite escalated client service concerns + Ensure clients are scheduled properly and… more
- Anywhere Real Estate (Chicago, IL)
- …interactive onboarding checklist and follow up with internal partners (learning, marketing, IT , Agent Services, others as needed) to ensure new agents are properly ... to all CBR agent tools Provide initial overview of DESK with focus on account activation, enrollment, and various...initial CB marketing material ordering, as requested by the manager . Signage, business cards, name, badges, etc Manage "warm… more
- HUB International (Chicago, IL)
- …to encourage participation in training sessions and within learning materials + Respond to Service Desk tickets and inquiries in an effort to assist individuals ... others, and applying proven methodologies to ensure learning sticks. Reporting to the Manager , Learning Delivery within the TechOps Learning & Change team, you will… more
- Rithum (Chicago, IL)
- …This role will include customer-facing interactions as well as backend deal desk related support with quote creation and contract processing. **Responsibilities** + ... renewal experience in close partnership with assigned Customer Success Manager and Account Executive to provide a seamless customer...and 1 Paid Volunteer Day; at 3 years of service PTO increases to 22 days, and at 5… more