- General Dynamics Information Technology (Arlington, VA)
- …experience **US Citizenship Required:** Yes **Job Description:** We are currently seeking a Client Services Team Lead who will provide oversight in areas ... and relationship management, and prioritizing and allocating workflow. The Client Services Team Lead will ensure the...10 years of experience in the following: * Managing customer service professionals directly and/or through subordinate… more
- Robert Half-Robert Half Corporate (Washington, DC)
- …companies and contract professionals currently on assignment to ensure both receive exceptional customer service . In addition, the client solutions manager ... **JOB REQUISITION** Client Solutions Manager ( Technology ) Washington DC...will resolve any customer service issues quickly and efficiently to maintain the highest… more
- Johns Hopkins University (Baltimore, MD)
- IT@JH Client Technology Services is seeking a...interest in technology . + 2-3 years' in a customer service or software support role. + Great ... workspace design. + Identify and recommend ways to improve efficiency. + Communicate customer service requirements to management in order to evaluate additional … more
- World Wide Technology (Washington, DC)
- …best in class results for your customers. **What will you be doing?** The Client Executive will sell technical services , solutions, and products to our ... **Why WWT?** At World Wide Technology , we work together to make a new...**Why should you join Global Enterprise Sales?** As a Client Executive you will lead WWT sales efforts with… more
- Ricoh Americas Corporation (Washington, DC)
- Position Profile The Client Executive, Legal Services is a strategic account management and business development role focused on driving growth and deepening ... create with us at Ricoh. We are a team of information seekers and customer -obsessed collaborators who aspire to deliver the services , solutions, and technologies… more
- Sedgwick (Annapolis, MD)
- …Companies Certified as a Great Place to Work(R) Fortune Best Workplaces in Financial Services & Insurance Manager, Client Services | SIU **PRIMARY PURPOSE** ... : To manage accounts of multiple client service programs or single large national...and to manage program procedures and processes that impact customer satisfaction ensuring consistency in process within the account… more
- Robert Half Finance & Accounting (Columbia, MD)
- …some of the best in the industry. Candidates with prior experience in financial services with strong customer service experience are encouraged to apply! ... Half has a brand new direct-hire opportunity for a Client Services Associate for a financial ...experience highly preferred + Strong attention to detail and customer service abilities + Industry licensing highly… more
- TekSynap (Arlington, VA)
- …desktop systems, operating systems, and diverse technical environments. iv. Excellent customer service orientation and verbal communication skills. Experience ... a lead technician in the performance of onsite Support activities, where excellent customer service and professional expertise are required. TekSynap is a fast… more
- Cengage Group (Washington, DC)
- …Minimum of four years of successful operations, talent acquisition, client services or related detail-oriented and customer -focused work. + Values and ... pipeline services to new and existing corporate clients. The Client Operations Manager is responsible for guiding new corporate clients through post-contract… more
- Oracle (Annapolis, MD)
- …metrics such as pipeline, forecast, bookings, and service attach rates. + ** Client Success & Reference Cultivation:** Ensure customer success as measured by ... can be implemented successfully, meeting revenue and margin targets. + ** Customer Advisory & Relationship Management:** Build long-lasting client relationships… more
- American Express Global Business Travel (Annapolis, MD)
- …Manager will establish partnerships with key business constituents (Global Business Consulting, Client Services , Service Delivery, Implementations, M&E and ... customer experience, creating customer value, exceeding customer expectations, strengthening client relationships, driving savings, increasing retention,… more
- Capgemini (Baltimore, MD)
- …continually increase value to the client + Provide escalation point for the customer and work with Managers from other service lines within Capgemini to ... and globally. + Understands the key influencers within the client organization, quickly identifies client culture and...Minimum of 10 years- experience in selling complex, IT services /customized technology services + 5… more
- Oracle (Arlington, VA)
- …and solving complex challenges? Join Oracle Health as an Oracle Health Senior Support Services Owner and help transform healthcare technology for our clients. If ... healthcare organizations operate. As an Oracle Health Senior Support Services Owner, you'll be at the forefront of change...user satisfaction, adoption, and patient care quality at your client site. \#LI-SP1 Disclaimer: **Certain US customer … more
- NTT America, Inc. (Washington, DC)
- …**:** Remote Working **About NTT DATA** NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are ... where you can grow, belong and thrive. The Strategic Client Manager is responsible for generating new revenue from...global IP Networks & Service providers, Ethernet service offerings, CDN and DDoS services . +… more
- Black & Veatch (Arlington, VA)
- …to ensure exceptional client satisfaction. Actively participate in our Client Satisfaction Programs to continuously improve service delivery. + **Identify ... the ability to sell across multiple Black & Veatch service lines to maximize client value. +...offerings. Partner with project managers to understand and apply customer satisfaction methodologies, follow up on client … more
- Grant Thornton (Arlington, VA)
- …selling at the Board of Directors and C-Suite level. + Experience selling into Services or Technology industries preferred. + Proven record of driving targeting ... Grant Thornton is seeking a Client Relationship Executive (Director) to join the team...generating new business opportunities for Grant Thornton across all service lines within a specific geographic market and designated… more
- Danaher Corporation (Washington, DC)
- …client strategy through close interaction with the commercial sales teams, service teams, Performance Partnership Consultants and commercial Customer Success ... in field with 9+ years experience + 10+ years of experience in client / customer -facing roles such as Consulting, Program Management, or Process Improvement (eg,… more
- Pegasystems (Washington, DC)
- …do business and empower them to become more efficient, smarter, and most importantly, customer -centric. Our Client Success team is an integral part of our rapid ... our client 's success. **Picture Yourself at Pega:** A Senior Customer Success Manager is responsible for maintaining and **expanding relationships** and provide… more
- Oracle (Annapolis, MD)
- … client meetings, conferences, and business development activities. Disclaimer: **Certain US customer or client -facing roles may be required to comply with ... **Commercial, Real-World Evidence (RWE), Clinical, Regulatory, and Safety research services ** within pharmaceutical and biotechnology organizations. This role is… more
- Cardinal Health (Annapolis, MD)
- …for clarifications and information as needed **_Qualifications_** + Min 5 years related client services experience, preferred + Min 5 years' experience in ... unresponsive. + Managing contract amendments and project change requests for the client . + Coordinates customer interactions with internal & external partners… more