- ManTech (Annapolis Junction, MD)
- **MANTECH** seeks a motivated, career and customer-oriented ** End User Device Technician ** to join our team in **Annapolis Junction MD.** The successful ... as Security + Experience in or willingness to learn installation/troubleshooting of end user devices such as VOIP phones, Teleconferencing equipment,… more
- GovCIO (Annapolis, MD)
- **Overview** GovCIO is currently hiring for a Connected Device Support & Reconciliation Support Technician to ssupport our VA Customer. This position will be ... Escalate potential risks or recurring technical concerns to management. + Promote end - user satisfaction and ensure compliance with service performance metrics. +… more
- ASM Research, An Accenture Federal Services Company (Annapolis, MD)
- …and customer service leader, deploying field locations to conduct IT infrastructure assessments, end - user device wellness checks, and field office service ... and customer service leadership + Conduct comprehensive IT infrastructure assessments and end - user device wellness checks at field locations +… more
- GovCIO (Annapolis, MD)
- …support via phone, chat, and ticketing system. + Support initial mobile device setup, login credentials, application configuration, and user navigation. + ... **Overview** GovCIO is seeking an Associate Service Desk Technician - Tier I to deliver exceptional first-tier...impact on customer base and operating environment + Promote end - user satisfaction in adherence to established performance… more
- ASM Research, An Accenture Federal Services Company (Annapolis, MD)
- …assistance by deploying to CASTLE-NET program field offices for IT infrastructure and end - user device wellness checks. This role conducts network performance ... The Field Office Technician (HQ Service Delivery Lead) provides on-site technical...at CASTLE-NET field offices + Conduct IT infrastructure and end - user device wellness checks +… more
- Cayuse Holdings (Annapolis, MD)
- …new technology deployment at CONUS and OCONUS locations. Identify, logs and track user issues, software conflicts and hardware device conflicts through IT ... **Overview** **The Work** The Senior Computer User Support Specialist is responsible for delivering 24/7/365...24/7/365 IT technical support to approved seat service USACE end users at 1650 different CONUS and OCONUS locations… more
- SAIC (Washington, DC)
- …support to Executives and employees across the enterprise including White Glove Deskside End User Support, IT Asset Management (ITAM), Network Printer, and MDM ... **Description** **SAIC is hiring a Deskside Support Technician to support HHS in Washington, DC.** **Job Description:** The Desktop technician will provide… more
- ASM Research, An Accenture Federal Services Company (Baltimore, MD)
- …device installation/configuration, and functional testing. + Create and maintain user -friendly documentation and quick-start guides; provide brief end - user ... The AV Technician maintains AV technology and assists users to...Ticket response and resolution within defined SLAs. + Positive end - user satisfaction scores and feedback. + Accurate… more
- Brennan Center for Justice (Washington, DC)
- …Center employees. + Properly document all calls and problem resolutions. + Provide user -level software support, including but not limited to, MS Office (eg, Word, ... repair and replace computers and printers as needed. Experience/Skills/Requirements: + Technician Level 1 + Strong communication skills, problem-solving ability and… more