- General Dynamics Information Technology (Elkridge, MD)
- …**US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a Help Desk Technician with GDIT. A career in enterprise ... part in improving how agencies operate. At GDIT, people are our differentiator. As a Help Desk Technician you will help ensure today is safe and tomorrow… more
- ASM Research, An Accenture Federal Services Company (Annapolis, MD)
- …for everyday issues (eg, locating a plumber or automobile mechanic). Military OneSource Tier II Help Desk Technicians provide technical troubleshooting and ... support. + When necessary, elevates issue to the appropriate Tier III resources for cloud computing or cloud-based telephony...years of experience providing computer/network user support in a help desk environment (additional 4 years of… more
- Black Bear Technology Solutions, LLC (Adelphi, MD)
- …Clearance Required: Active Secret Clearance Location: Adelphi, MD Position Overview: The Service Desk Technician - Intermediate provides Tier 1 and ... VDIs, and other peripherals. + Troubleshoot issues that cannot be resolved by Tier 1 help desk staff. + Simulate and recreate user issues to determine… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …5 + years of related experience **US Citizenship Required:** Yes **Job Description:** HELP DESK SUPERVISOR Advance how our customers operate while you advance ... your career. Join GDIT as a Help Desk Supervisor and build an impactful...to/for Team Leads. * Participate in communications with AM desk , Tier 2 Leads, Accounts Team, Telephony,… more
- NANA Regional Corporation (Arlington, VA)
- …environment. + Develop expertise in the software tools. + Travel up to 25% to deliver training. ** Help Desk Support:** + Provide Tier I and Tier II ... Suvi is seeking a Technician (Field Service Representative) to support our government...of the HSI Innovation Lab tools, received from the Help Desk , or requests referred to the… more
- Amentum (Washington, DC)
- Amentum is seeking a **Call Center** **IT Support Technician ** to join our team and support our **Washington, DC** customer. We are looking for team members who are ... manage as a premier government contractor. You enjoy providing Tier 2 support while multitasking in a fast-paced call...configuration and support for agency issued mobile devices + Help mentor and train colleagues and junior technicians with… more
- Amentum (Annapolis Junction, MD)
- …that may include training and evaluation; and, to support daily activities of the County Help Desk to include answering trouble calls and providing Tier 1 ... second line diagnosis for PC/Tablet hardware and software problems, and provide help desk problem resolution. Employees receive general supervision from a… more