- Sanofi (Washington, DC)
- Job Title: Senior Manager Federal Government Contracts US About the Job The Senior Manager , Government Accounts will report to the Director, Government Accounts ... day operations/decisions include account management, government contract eligibility and customer account problem resolution. Prepare business cases and recommendations… more
- LOFT (Baltimore, MD)
- …a direct impact on both the customer experience and the associate experience . You'll collaborate with the Store Manager to become an expert on store ... functions, so you are ready to step in as manager when needed. The impact you can have In...Be a representative of the brand and model personalized customer experience behaviors. Assist store leaders with… more
- Charles Schwab (Annapolis, MD)
- …opportunity for you. What you have Required Qualifications: 1+ years of Client/ Customer Service experience Preferred Qualifications: Previous experience in ... you have the opportunity to bring your passion for customer service to a role and a firm that...Schwab branch, under the guidance of your Client Relationship Manager and Branch Manager , both of whom… more
- JABIL CIRCUIT, INC (Hunt Valley, MD)
- …and efficient infrastructure. Under the general supervision of the Site General Manager , the incumbent is responsible for all activities related to Site Engineering, ... issues related to safety and/or operations impacts. The Site Engineering Manager is also accountable for commissioning and qualification activities associated with… more
- Foxhole Technology (Washington, DC)
- …Scaled Agile Framework (SAFe) credential (eg, SAFe Scrum Master, SAFe Product Owner/ Manager ) Experience supporting the Department of Defense or Military Service ... (SME/Senior level) Department of Defense Software Architecture and Development experience , including experience architecting, developing, deploying, and… more
- The Hertz Corporation (Annapolis, MD)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience ... success. This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate… more
- Coinbase (Annapolis, MD)
- …*Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, which is responsible for building, ... the Director of Engineering and collaborate closely with Product, Data Science, and Customer Experience teams to define strategy, architecture, and execution for… more
- Call Your Mother Deli (Washington, DC)
- …eagerness to learn who are as excited about good food & GOOD VIBES. WE'RE HIRING A CUSTOMER EXPERIENCE MANAGER BASED IN WASHINGTON, DC The Customer ... Tech and helps tie it all together. The CX Manager reports to the VP of Marketing and oversees...reports to the VP of Marketing and oversees part-time customer experience coordinators. Company Core Values &… more
- Michaels (Washington, DC)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - DC-ALEXANDRIA/NORTH, VA Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
- Amazon (Arlington, VA)
- …cloud computing easier and more cost effective for developers. On the EC2 Capacity Customer Experience (CCX) team within AWS, our mission is to ensure the ... searching for a passionate, driven, and talented technical program manager to plan customer capacity within our...with the ability to drive significant impact on the customer experience as well as the business.… more
- Microsoft Corporation (Annapolis Junction, MD)
- …Civilian, Defense, or intelligence community. We are looking for a Consulting Project Manager with experience engaging with customer stakeholders to develop ... Aims to reduce cost and improve delivery margin without impact to quality or customer experience and understands impact of decisions on the broader business (eg,… more
- Coinbase (Annapolis, MD)
- …fully supported. We're looking for a Group Product Manager to lead our Customer Engagement & Experience (CEE) product team, which is responsible for defining ... customers worldwide. You'll report to a product leader who leads all Customer Experience (Agent and Customer -facing) tooling and you will collaborate closely… more
- Bridgestone Americas (Baltimore, MD)
- … experience . + 1 year of service manager or service writer experience . + Problem solving - customer complaints. + Aptitude to manage inventory, ... repair knowledge with your exceptional people skills, you'll manage customer relationships and frequently serve as a liaison between...will provide you: + A supportive and engaging onboarding experience to ensure a smooth transition into our team.… more
- Organon & Co. (Annapolis, MD)
- … and Skills** + BA/BS. + Two plus years of managed care account manager or equivalent experience . + Customer knowledge and/or regional/national health ... Contracting experience . + Health care trends and policies. + Customer relationships. + Product/Disease knowledge in Women's Health and Biosimilars. +… more
- Capital One (Annapolis, MD)
- Strategic Customer Development Manager , Northern CA - Business Cards & Payments (Remote-Eligible) **Strategic Customer Development Manager , Northern CA - ... needs are met in a seamless and beautiful way. To be successful, a Strategic Customer Development Manager will meet customers where they are and adjust their… more
- PNC (Washington, DC)
- …advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace ... the company's success. As a Digital Product Management Group Manager within PNC's Retail Lending organization, you will be...8-10 product managers in the discovery and delivery of customer and employee experiences across our Consumer and SMB… more
- Capital One (Annapolis, MD)
- Senior Manager , Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented ... Senior Manager with...and collaborate effectively with cross-functional teams. Preferred Qualifications: + Experience in developing and implementing scalable Customer … more
- Hilton (Annapolis, MD)
- …and/or position within the Company\.\#LI\-REMOTE **Job:** _Technology_ **Title:** _Senior Manager Customer Excellence \(Contact Center\)_ **Location:** _null_ ... revolutionizing human hospitality in a digital world\. As Senior Manager on the Customer Excellence Team, you...Seven \(7\) years of project management and business process experience + Three \(3\) years' experience working… more
- Washington Suburban Sanitary Commission (WSSC) (Laurel, MD)
- Position Information Functional TitleSr. Manager , Customer Care (Call Center) Recruitment Category TypeStandard Functional CategoryCustomer Service GradeGS.18 ... hours as required. Position LocationLaurel Position Summary Information General Summary TheSr. Manager , Customer Caredirects and manages customer -oriented… more
- Georgetown Univerisity (Washington, DC)
- …shared dedication to making a difference in the world. Requirements Job Overview The Manager of Customer Service is responsible for all the critical functions ... + Supporting other Revenue and Receivables managers and functions Work Interactions The Manager of Customer Service reports to the Associate Director for … more
