- SHI (Annapolis, MD)
- … Delivery Managersupports our Managed Services Expert Support customers. The Service Delivery Manager isresponsible for the day-to-day management of ... M/F/Disability/Protected Veteran Status Refer a friend to this job (https://careers-shi.icims.com/jobs/18723/ service - delivery - manager /job?mode=apply&apply=yes&in\_iframe=1&hashed=-336032949) **Need help finding the… more
- GovCIO (Annapolis, MD)
- **Overview** GovCIO is currently hiring for an Service Delivery Manager to support complex operations for systems by ensuring data quality, operational ... USD $150,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/5122/ service - delivery - manager /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-Remote_ **ID** _2024-5122_… more
- TEKsystems (Clinton, MD)
- Top Skills + Leading Help desk, Desktop support, and field techs as their manager + SLA's and KPI management of metrics + Prior technical support experience desktop ... required + Overall site leadership and field support accountability: Customer Service /Customer 1st + Windows 10 Deskside Support to C Level Executive/VIP/Executive… more
- TEKsystems (Clinton, MD)
- …Role Priority #1 Overall site leadership and field support accountability: Customer Service /Customer 1st Role Priority #2 Windows 10 Deskside Support to C Level ... -LAN/Networking support in a corporate environment * Excellent customer service experience * Resource must have previous healthcare/clinical environment experience.… more
- IHG (Washington, DC)
- …supplier resources and deliverables which will involve interfacing with the supplier's Service Delivery Manager . Supplier oversight includes ticket queue ... pool with striking Potomac River views and the indulging full- service spa, The Spa at The Wharf, modern luxury,...perfect atmosphere for guests and locals alike. **About the Manager of IT Services position** The Manager … more
- Leidos (Fort Meade, MD)
- …opportunity. **Additional Notes:** + The Layer-1 Cabling Manager will report to the IT Service Delivery Manager and will work closely with other IT teams ... implement remediation strategies. + Manage relationships with network equipment vendors and service providers. + Negotiate contracts and ensure that vendors meet … more
- American Express Global Business Travel (Annapolis, MD)
- …ensure profitability for assigned client. To drive innovative, revenue-focused solutions and ensure service delivery the AM/OPS Manager will be responsible ... explore a career path? Start your journey. The AM/OPS Manager is an innovative leader at Amex GBT Meetings...with demonstrated track record of driving growth, leading a service focused operation, handling aP&L, and crafting a destination… more
- TekSynap (Silver Spring, MD)
- …desk team and foster a culture of ownership, accountability, and high-quality service delivery . The IT Service Desk Manager will ensure superior customer ... and maintain ITIL-aligned processes and best practices, ensuring consistent and high-quality service delivery . + Proactively identify areas for improvement and… more
- Brink's (Annapolis Junction, MD)
- …the building and handle access and egress + Coordinate vendors for service delivery , branch maintenance - with District Manager approval for spend + Support ... opportunity to participate and grow. Job Description The District Service and Implementation Manager will be responsible...employees and route analysis + Ensure cash loads and delivery orders are prepared in a timely manner, for… more
- Administrative Office of the US Courts (Washington, DC)
- …and other offerings within the IT service management catalog. Act as the Service Delivery Manager for IT initiatives and projects, ensuring efficient and ... effective service delivery to AO users. Responsibilities include staying current with industry best practices, trends, and emerging technologies; developing and… more
- Pension Benefit Guaranty Corporation (Washington, DC)
- …informal briefings to technical, nontechnical, and executive audiences. GS-09: Work with the Service Delivery Manager to ensure that the direction of ... involving business processes and other issues that could hinder the delivery of service . Coordinate activities with business units as it pertains to Critical… more
- CompuCom (Washington, DC)
- …to communicate effectively both written and verbally, with customers, peers, Team Lead, Service Delivery Manager + Working knowledge of Windows operating ... act as the primary point of contact for customers on technical and service -related issues. You will troubleshoot, install, manage cabling, and collaborate with other… more
- General Dynamics Information Technology (Washington, DC)
- …with ServiceNow + Demonstrated experience with SLA/OLA management, Knowledge Management. Service Delivery , Continuous Service Improvement, and Problem ... Yes **Job Description:** Transform technology into opportunity as a ** Delivery and Integration Manager ** with GDIT. A...Manager ** joining our team to evolve the IT Service Desk for the Department of Energy, National Nuclear… more
- M&T Bank (Washington, DC)
- **Who We Are: Enterprise Transformation Delivery ** _Engaged in the bank's most critical & strategic initiatives, leveraging modern delivery approaches_ + A ... of 30+ diverse professionals, we provide execution certainty through strong project delivery , business acumen, and change management capabilities. + We engage in… more
- IBM (Baltimore, MD)
- …that embraces your unique skills and experience. Your Role and Responsibilities As a Delivery Manager (Sr. DM), you will lead a portfolio of project work ... Strong knowledge of HRIS systems (eg, PeopleSoft, Workday, or SAP) and service delivery tools. + Demonstrated experience with project reporting/financial… more
- Deloitte (Washington, DC)
- ServiceNow HRSD Solutions Delivery Manager - Human Capital as a Service Deloitte has served over 250 clients world-wide in various industries and has ... this role ends on 4/9/2025. Work you'll do: As an ServiceNow HRSD Solutions Delivery Manager within our Human Capital as a Service (HCAS) team, you should… more
- Amazon (Arlington, VA)
- …for talented people like you to join our rapidly growing compliance solution delivery team. The RISC team charter is to protect Amazon customers from products ... to ensure product compliance in Amazon's US marketplace. The Senior Risk Manager supports new tools and programs supporting the store's global compliance efforts.… more
- Amazon (Arlington, VA)
- …and Solutions team that builds applications in tandem with other groups (AWS Service Teams, External Partners, etc) for public sector customers, that use exciting ... chat bots and image recognition. We are looking for a top-notch technical product manager with a strong agile mindset to drive product innovation to build Industry… more
- Amazon (Columbia, MD)
- …product innovations - from foundational services such as Amazon's Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new ... for their cloud services. Amazon Web Services is looking for a strong program manager to support US Government customers in the National Security space. This role… more
- CARMAX (Laurel, MD)
- …of the Business Office Manager , the Customer Specialist- Alternative Delivery provides exceptional customer service in a fast-paced, team-oriented ... working in multiple environments including both indoors, outdoors, and offsite ("home") delivery of vehicles. The Customer Specialist- Alternative Delivery will… more