- General Dynamics Information Technology (Washington, DC)
- …for some of the most complex government, defense, and intelligence projects. Join GDIT as an Service Desk Experience Manager for a career where your ... Infrastructure and Operations **Skills:** Customer Experience (CX),Enterprise Service Delivery,ITIL Framework,IT Service Desk ,...2 weeks of starting) + Ability to achieve Help Desk Institute Support Center Manager (HDI-SCM) within… more
- ASM Research, An Accenture Federal Services Company (Annapolis, MD)
- The Service Desk Manager is responsible for...IT, Business Administration, or related field + 8+ years of experience in service desk or IT ... support operations + Minimum 3-4 years of service desk management or supervisory experience + Expert understanding of ITIL frameworks and best practices +… more
- Link Solutions Inc (Adelphi, MD)
- …and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Request Queue Manager to join our team at Adelphi, ... DoD Security Clearance. + Non-remote (relocation incentive available) The Service Desk Request Queue Manager ...relevant experience working in an IT or Service Desk environment. + IAT Level II… more
- Marriott (Arlington, VA)
- …all areas of the Front Office in the absence of the Front Office or Front Desk Manager . * Supports daily Front Desk shift operations. **Supporting Progress ... ** * High school diploma or GED; 2 years experience in the guest services, front desk ,...goals to produce desired results. * Strives to improve service performance. * Observes staffing levels to ensure that… more
- TekSynap (Washington, DC)
- …as required for meetings and training sessions **Overview** We are seeking a Help Desk Manager to join our team! TekSynap is afast-growinghigh-tech company that ... in the NMCI NGEN technical arena. + Proven experience in managing a help desk operation...Experience in training and mentoring staff to enhance service delivery. **ADDITIONAL REQUIREMENTS** + Must be able to… more
- ASM Research, An Accenture Federal Services Company (Annapolis, MD)
- …for service desk issues. The Lead works closely with the Service Desk Manager on process improvements and strategic initiatives while maintaining ... degree in IT, Business Administration, or related field + 6+ years of experience in service desk operations + Minimum 2 years of supervisory or lead… more
- GovCIO (Annapolis, MD)
- **Overview** GovCIO is seeking an Associate Service Desk Technician - Tier I to deliver exceptional first-tier technical support to our nation's Veterans. to ... preferred. + Minimum 1 year of technical support, help desk , or call center experience (or relevant...Windows/Mac PCs, and video conferencing platforms. + Familiarity with service desk tools and real-time ticket documentation… more
- Sage Hospitality Group (Washington, DC)
- …home at the Homewood Suites Washington DC Capitol- Navy Yard **Job Overview** The Front Desk Manager is responsible for the daily operation of the Front Desk ... Ensures an efficient guest registration, check out and telephone service . Ensures front desk agents are completed...and departures, and guest transportation, while maximizing the guest experience through top quality customer service . +… more
- Link Solutions Inc (Adelphi, MD)
- …. + Ten (10+) years of relevant experience working in an IT or Service Desk environment. + IAT Level II Certification equivalent or higher per DoD 8570/DoD ... for Services and Development. Link Solutions is seeking a Service Desk Site Lead to join our...and technician issues and will interface with the Program Manager to drive process improvement and service … more
- Guest Services (Mount Rainier, MD)
- …Program; Housing & Meal Plan Available ESSENTIAL FUNCTIONS + Receive direction from the Front Desk Manager and assist in the overall management of the desk ... Compensation Amount: The Lead Front Desk Agent must have the ability to assist...have strong customer services skills and ensure excellent guest service is provided. This position reports to the General… more
- Guest Services (Mount Rainier, MD)
- …services for guests in a friendly and efficient manner. This position reports to the Front Desk Manager and Front Desk Lead. Job Description: Wage: $17.77 - ... Clerk must have the ability to perform all desk attendant functions including provide excellent service ...of safety issues and report them immediately to your manager . + Performs such other related duties as directed… more
- GovCIO (Washington, DC)
- …manner. Provide mentorship and training to Tier 1 service desk resources. **Qualifications** Required: 3-5 years' experience . Current ITIL Foundation ... IT teams and vendors to resolve issues that cannot be fixed at the service desk level. Strong problem-solving and technical skills are essential, along with… more
- GovCIO (Annapolis, MD)
- **Overview** GovCIO is currently hiring for a Service Desk Administrator with an active Secret clearance to provide Tier I phone support and troubleshooting in ... troubleshooting in compliance with established policies/procedures. + Provide supplemental hands-on desk -side support when required. + Meet contractual Service … more
- GovCIO (Washington, DC)
- …proper use of hardware and software **Qualifications** + Bachelor's with 8+ years of IT Service Desk support experience (or commensurate experience ) + ... **Overview** GovCIO is currently hiring for a Service Desk Lead to support our...Virtual video interview conducted via video with the hiring manager and/or team + Camera must be on +… more
- GovCIO (Washington, DC)
- …Computer Science, or a related field is a strong advantage) with 2-3 years of experience in IT support, help desk , or a related technical field. + Clearance ... **Overview** GovCIO is currently hiring a Junior IT Support Help Desk Specialist to join our team, supporting a critical program with the US Coast Guard. This… more
- Guest Services (Mount Rainier, MD)
- …The Front Desk Clerk/Cashier/Host at the National Park Inn provides excellent service at the hotel front desk , performing all relevant functions including ... and retail clerk. This position reports to the General Manager . Job Description: Wage: $17.77 - $17.77 Benefits: Sick...guest when possible. + Assist in coordinating the front desk and housekeeping departments to assure rooms are clean… more
- Silver Diner Development, LLC (Washington, DC)
- …internal promotions, with more than 60% of our managers and ALL of our General Manager and Area Directors having been promoted from within. We offer more than a job ... our mission of executing excellence. We are hiring Front Desk Coordinators. We are looking for contagiously friendly, warm,...tone for our guests' visit and create an elevated experience with elegant hospitality. + Earn hourly wage+tip pool… more
- Koniag Government Services (Washington, DC)
- …on a regular basis using administrative tools and utilities including SCCM + Experience in maintaining and managing service accounts as required. Installing, ... Systems LLC, a Koniag Government Services company, is seeking a Tier 3 Help Desk Support Engineer to support KITS and our government customer in Washington, DC. This… more
- Silver Diner Development, LLC (Washington, DC)
- …internal promotions, with more than 60% of our managers and ALL of our General Manager and Area Directors having been promoted from within. We offer more than a job ... questions the guests may have + Keep the front desk organized and immaculate + Uphold a professional environment...opportunity for growth, including becoming a trainer, supervisor, and manager . Over 60% of our managers and 100% of… more
- Marriott (Washington, DC)
- …and procedures; report accidents, injuries, and unsafe work conditions to manager . Ensure uniform and personal appearance are clean and professional; maintain ... all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine… more