- ManTech (Glen Burnie, MD)
- …opportunities for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Service Desk Specialist , Senior - Tier 1** to ... knowledge base articles. + Providing phone, email, chat, and Service - Desk support for end users that are...to communicate, converse, and exchange information with peers and senior personnel + Constantly operates a computer and other… more
- General Dynamics Information Technology (Arlington, VA)
- …GDIT, people are our differentiator. We are seeking a customer service centered Service Desk Specialist to provide timely and professional Tier II ... Help Desk **Skills:** Customer Service ,Help Desk Operations,IT Service Desk ,IT Troubleshooting,Technical...into opportunity. And our work depends on a Help Desk Specialist joining our team to support… more
- ManTech (Glen Burnie, MD)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Lead Service Desk Support Specialist - Tier 1** to join ... tasks and services to operate a 24 x 7 Service Desk Operation. You will be the...to communicate, converse, and exchange information with peers and senior personnel + Constantly operates a computer and other… more
- ManTech (Glen Burnie, MD)
- …opportunities for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Service Desk Specialist Journeyman- Tier 1** to join ... of tickets assigned. + Providing phone, email, chat, and Service - Desk support for end users that are...to communicate, converse, and exchange information with peers and senior personnel + Constantly operates a computer and other… more
- ManTech (Washington, DC)
- …opportunities for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Service Desk Specialist Journeyman- Tier 3** to join ... If unable to diagnose problem, will work with Help Desk Management to diagnose and resolve problem. + Responds...to communicate, converse, and exchange information with peers and senior personnel + Constantly operates a computer and other… more
- SAIC (Washington, DC)
- …+ Deskside support Engineer with a minimum of 4 years of experience providing desk side support, acting as IT Support Specialist specializing in troubleshooting ... **Description** Responsible for providing desk side support to end users for complex...by junior and mid-level engineers. Updates status of queued service requests with the IT service management… more
- GCyber (Crystal City, VA)
- GCyber is seeking a Senior Helpdesk Support Specialist , who will provide support across NIPR, SIPR, JWICS, and SAP domains. As the Senior Helpdesk Support ... key IT initiatives with occasional travel to Naval Station Guantanamo Bay. As the Senior Helpdesk Support Specialist , you will: + Provide comprehensive IT Help … more
- SAIC (Washington, DC)
- …+ Deskside support Engineer with a minimum of 7 years of experience providing desk side support, acting as IT Support Specialist specializing in troubleshooting ... problem resolution. + Escalation point for Junior and Mid-level desk side engineers. + Must be able to manager...in a timely manner. + Lead junior, mid, and senior level techs, provide expertise to help solve difficult… more
- NCR VOYIX (Annapolis, MD)
- …2nd shift (11pm-7am ET) PREFERRED QUALIFICATIONS: + Previous experience working on an IT Service Desk supporting 500+ customers + 5+ years of IT Experience ... brands around the world to your local favorite around the corner. Title: Senior Tech Specialist Location: MARYLAND, VIRTUAL Position Summary: This position is… more
- GovCIO (Arlington, VA)
- …this job (https://careers-govcio.icims.com/jobs/4960/ senior -customer-support-professional-%28it- specialist ... **Overview** GovCIO is hiring for a Customer Support Professional (IT Specialist ) with an active Secret clearance to provide outstanding desk -side support,… more
- TEKsystems (Arlington, VA)
- …not limited to: Lead and mentor a multi-level team of Technical Support Services/IT Service Desk staff. Serve as an escalation point for advanced technical ... to become more productive (quantity) and efficient (quality). This position reports to the Senior Director, IT Projects & Service Delivery. You will work with a… more
- Insight Global (Washington, DC)
- … is a member of the Technology Support team in the Technology function. The senior specialist reports to the Supervisor of Technology Support. This role is to ... global law firm is looking for an AV Support Specialist to join their team. The Audio-Visual Support ...-Monitor the call queue from our internal ticketing system ( Service Desk ) and record, track and close… more
- ASM Research, An Accenture Federal Services Company (Annapolis, MD)
- …develops and maintains technical skills and understanding of supported clients with the Service Desk to achieve problem resolution goals. + Seeks opportunities ... using provided knowledge articles when appropriate. Escalates to more senior team members as appropriate. + Monitors and tracks...system + (or) 2 years of experience on the service desk in a junior capacity with… more
- National Highway Traffic Safety Administration (Washington, DC)
- Summary You will serve as a Contract Specialist in the Office of Acquisition Management (OAM), responsible for negotiating and administering contracts, grants, ... mission of the National Highway Traffic Safety Administration. Responsibilities As a Contract Specialist , you will: Serve as a key focal point in negotiating the… more
- Serco (Arlington, VA)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... Then Serco has a great opportunity for you!! As the Acquisition Managment Specialist , you will join an integrated government-industry team in Arlington, VA to help… more
- Serco (Arlington, VA)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... Join our integrated government-industry team as aNavy Launching Systems Production Management Specialist in the National Landing (Crystal City) area of Arlington, VA… more
- Serco (Washington, DC)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... at PMS 525 Program Office. Interacts with Training Site Lead and senior level stakeholders from the requisite Foreign Militaries and other government agencies… more
- Anywhere Real Estate (Baltimore, MD)
- …up and have access to all CBR agent tools + Provide initial overview of DESK with focus on account activation, enrollment, and various tool profile setup + Assist ... tier agents as requested. **Qualifications:** + 2 or more years customer service experience preferred; Prior Real Estate office experience strongly preferred. +… more
- SAIC (Washington, DC)
- …+ Deskside support Engineer with a minimum of 4 years of experience providing desk side support, acting as IT Support Specialist specializing in troubleshooting ... **Description** Responsible for providing desk side support to end users for complex...by junior and mid-level engineers. Updates status of queued service requests with the IT service management… more
- Deloitte (Washington, DC)
- …from keeping the lights on for the client's environment (eg upgrades, access help desk ) to full- service use case development and dashboards As a ServiceNow ... ServiceNow Senior Consultant Are you interested in working in...as: ServiceNow Certified System Administrator (CSA), ServiceNow Certified Implementation Specialist (CIS) (Security Incident Response/Vulnerability Response), CISSP, CISM, or… more