- NuAxis Innovations (Washington, DC)
- …Documents, tracks, and monitors tickets to ensure a timely resolution. + Provides second- tier support to users' applications or hardware issues. + Interacts with ... ** Tier II Service Desk Specialist ** Location...technical problems. + Responds to tickets assigned by Tier 1. + Ensures all assigned tickets are updated… more
- RightDirection Technology Solutions LLC (Washington, DC)
- …Description RDTS is seeking a cleared Tier I Help Desk Specialist to support the US Dept of State in Washington, DC ... of State The Help Desk Specialist shall provide full-service, Tier I help desk support including: + Provide remote technical assistance and support… more
- BAE Systems (Washington, DC)
- **Job Description** The Video Teleconference Specialist role will provide onsite support to a Federal Government client in Washington, DC. This role provides ... (VTC), technology for collaboration, meetings, training, and specialized use meeting rooms. Tier 2 support working to troubleshoot equipment and provide onsite… more
- General Dynamics Information Technology (Washington, DC)
- …Experience** : Minimum three (3) years of security experience as a junior security specialist . + **Required Technical Skills** : Must be proficient in Microsoft ... to make a personal impact as a **PERSONNEL SECURITY TIER II SAP ADJUDICATOR.** Join a high optempo, mission...ADJUDICATOR.** Join a high optempo, mission critical team in support of a DoD joint service organization at the… more
- M. C. Dean (Washington, DC)
- …lives, and changing the world for the better. We are seeking a **Network Technical Specialist 1** to join our **Security and Electronic Systems (SES)** business ... issues for physical security systems and networks + Provide Tier 3 support to the system administration...interoperability and constructability scenarios + Delegating tasks and providing support to level I and II Electronics Technical… more
- EAB (Washington, DC)
- …recent awards. For more information, visit our Careers page. The Role in Brief Partner Support Specialist This role is open in our Washington DC office. Primary ... usability of EAB products and services, while providing daily Tier 1 support to our partner community....tickets. + Partner closely with Strategic Leaders to provide technical and functional support for partners +… more
- Synergy ECP (Annapolis Junction, MD)
- …Description SynergyECP has an opening for an IT Field Support Specialist to support our end-user community by providing Tier 2 and Tier 3 on-site and ... IT Field Support Specialist Annapolis Junction, MD (http://maps.google.com/maps?q=Annapolis+Junction+MD)… more
- Cinteot (Annapolis Junction, MD)
- …Description: RIS I has an opening for an IT Field Support Specialist to support our end-user community by providing Tier 2 and Tier 3 on-site and ... for hardware acquisitions + Prepares engineering plans and site installation Technical Design Packages + Develops hardware installation schedules + Prepares drawings… more
- NTT America Solutions, Inc. (Annapolis, MD)
- …systems. + Recommend improvements and or new products to reduce costs, simplify the operational support . + Creates and prepares end-user, tier 1 support , and ... system processes and workflows. + When needed can provide support to end users from tier 1...including configuration and administration + SAP and/or Oracle EBS support experience is a plus + Technical … more
- Cinteot (Annapolis Junction, MD)
- IT Field Support Specialist 2 Description: The Hardware Technician (IT Field Support Specialist 2) provides Tier 2 and 3 on-site and remote supports ... Operations Team, including the use of ticketing systems and documentation + Support network upgrade projects or initiatives + Support end-user connectivity… more
- General Dynamics Information Technology (Arlington, VA)
- …management, service desk support and IT training. **HOW OUR HELP DESK SPECIALIST WILL MAKE AN IMPACT:** + Provide technical assistance to computer users. ... Responds to telephone calls, email and personnel requests for technical support . + Documents, tracks, and monitors...the problem to ensure a timely resolution. + Provides second- tier support to end users for either… more
- Amentum (Arlington, VA)
- ** Support Equipment Quality Control Specialist , Journeyman** serves as a coordinator and single point of contact for SE related requirements. Provides advice on ... requirements and reporting financial status on all applicable projects. Supports SE technical evaluations. Provides support for aspects of SE including reviewing… more
- Kaizen Approach, Inc (Linthicum, MD)
- …company that values your technical ambition? We are seeking a Help Desk Specialist to support our mission-focused customer by providing vital technical ... support . In this role, you will deliver Tier 1 assistance to end users, troubleshoot issues, and... 1 or Tier 2 Help Desk support + Experience troubleshooting through technical directories… more
- NTT America Solutions, Inc. (Annapolis, MD)
- …configuration, and administration of SAP S/4HANA and addressing ticket escalations from our Tier 1 support while maintaining defined SLAs. This support ... or new products to reduce costs, simplify the operational support . + Prepare end-user, tier 1 ...and administration. + .lS/4HANA or Oracle EBS administration and support experience is a plus + Technical … more
- Leidos (Washington, DC)
- …Local Area Network (C-LAN). Leidos is seeking a broadly experienced candidate to provide Tier 1 and 2 support for multiple domains with users locally and ... Site Lead on issues and daily tasking. + Providing Tier 1 and 2 support for multiple...(DHCP) and Domain Name System (DNS). + Comfortable discussing technical information with users and other support … more
- National Gallery of Art (Washington, DC)
- …after the EBS has been decommissioned. Responsibilities As the Information Technology Specialist , you will: Provide technical expertise in database query and ... of data management, and Oracle financials data warehouse initiatives. Provide technical expertise with the architecture, administration, maintenance, support ,… more
- Utilities Service, LLC (Washington, DC)
- … specifications, and contract documents for site-civil projects. + Provides field technical support in multiple construction specializations such as field ... **Description** We are currently seeking a **Civil Construction Specialist ** to work with Dominion Energy on Construction Projects. This is a field position and… more
- New York Times (Washington, DC)
- …may include after hours and weekend change requests. + You will perform the role of Technical Support Specialist with a higher skill set: + Provide tier ... for.** **Job Description** **About the Role** The News Technology Specialist position provides infrastructure IT support services...Minimum 5 years of experience in an information technology technical support role + 2+ years of… more
- DCCA (Fort Meade, MD)
- Help Desk Specialist 3 Location Fort Meade, MD Job Code...support . . Receive, triage and route tickets to Tier 2 Help Desk according . Compile and organize ... competitive compensation and benefits package. Visit our website at: www.dcca.com Help Desk Specialist 3 Candidate must have an active TS/SCI w/Poly For over 40… more
- Administrative Office of the US Courts (Washington, DC)
- …monitoring and problem management. Providing guidance for network operation implementation and support processes and procedures. Providing tier 3 support . ... Center, Infrastructure Operations Branch is seeking an experienced Information Technology Specialist (Network Services) to join its team. The Information Technology … more