- TAD PGS, Inc. (Laurel, MD)
- … Desk Techniciansfor a leading Company located inLaurel, MD. These are Tier 2 level help desk positions. US Citizenship Required **Must be able to ... obtain a clearance: https://www.tadpgs.com/obtain\_security\_clearance We are seeking an IT Help Desk Technician to help ...Criteria: + Must have at least 4 years related Tier 2 Enterprise IT Technical support experience… more
- DCCA (Fort Meade, MD)
- …to resolve tickets at lowest level of support. . Receive, triage and route tickets to Tier 2 Help Desk according . Compile and organize data for monthly ... that has a people first mentality and a dedication to excellence. The Level 2 Help Desk Specialist shall possess the following capabilities: . Utilize work… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …to resolve tickets at lowest level of support + Receive, triage and route tickets to Tier 2 Help Desk accordingly + Compile and organize data for monthly ... looking for someone who provides 24x7 Help Desk Support as defined by first response/ Tier ...be substituted for a bachelor's degree **Required Experience:** Two ( 2 ) years' help desk experience… more
- DCCA (Fort Meade, MD)
- …to resolve tickets at lowest level of support. . Receive, triage and route tickets to Tier 2 Help Desk according . Compile and organize data for monthly ... written and oral communications, make recommendations for improving documentation Qualifications: Two ( 2 ) years demonstrated Help Desk experience. Bachelor's… more
- Kaizen Approach, Inc (Linthicum, MD)
- …with COTS and GOTS applications + Experience providing Tier 1 or Tier 2 Help Desk support + Experience troubleshooting through technical directories ... that values your technical ambition? We are seeking a Help Desk Specialist to support our mission-focused...administrative IT support. In this role, you will deliver Tier 1 assistance to end users, troubleshoot issues, and… more
- CACI International (Forest Heights, MD)
- Tier 1 Help Desk Specialist Job... 1 level. This includes coordination with Tier 2 field operations team, other help desks and ... * * * **The Opportunity:** CACI is seeking a Tier 1 Help Desk Specialist...IT experience or 9 years of experience + Prior Help Desk experience ( 2 -4 years)… more
- Chenega Corporation (Arlington, VA)
- Tier 1 Help Desk ...must. Qualifications + Associate's degree. Can be substituted with 2 + years of relevant experience. + Three years relevant ... IT Operations Support, Software Development, and Program Management. Job Title: Tier 1 Help Desk Analyst...Development, and Program Management. Job Title: Tier 1 Help Desk Analyst Location:Arlington, VA Clearance Level:Secret… more
- GovCIO (Washington, DC)
- …a referral to this job (https://careers-govcio.icims.com/jobs/5202/ tier - 2 -service- desk -analyst/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) ... clear and user-friendly manner. Provide mentorship and training to Tier 1 service desk resources. **Qualifications** Required:...can't do it alone. We need great people to help us do great things - for our customers,… more
- NuAxis Innovations (Washington, DC)
- ** Tier II Service Desk Specialist** Location...later. Required: One of the following. ITIL v3 Foundations, Help Desk Institute's HDA, CSR, or other ... NOW! We are currently seeking a talented and motivated ** Tier II Service Desk Specialist** for a...(PM), and Service Level (SL) modules. **Experience:** At least 2 years of current experience in participating in a… more
- COMSO, Inc (Fort Meade, MD)
- Help Desk Level 2 (PIPELINE) - TS/SCI w/...10 hour a day Shift (0600 - 2200) Help Desk support as defined by first response/ Tier 1 support. ... Baltimore Sun Media Group. Currently, we are seeking aHelp Desk Level 2 (Pipeline)to join our Team...with a small team providing service availability monitoring and help desk support for internet-like collaboration services… more
- GCyber (Arlington, VA)
- GCyber is seeking a Tier 2 Helpdesk Lead CAB Manager for Tech Control to support a high profile DISA customer. As a Tier 2 Lead CAB Manager for Tech ... and maintaining high levels of customer satisfaction. As a Tier 2 Helpdesk Lead CAB Manager for...operational efficiency. + Act as a liaison between the help desk team and senior management, translating… more
- TekSynap (Arlington, VA)
- …operations help desks. + Demonstrated successful working knowledge and supervision of help desk employees. + Knowledge of Tech Control equipment such as ... management. + Must have knowledge in operating and maintaining Tier 2 Tech Control Helpdesk functions and...services. **REQUIRED QUALIFICATIONS** + Experience: + 5+ years with help desk support and operation in a… more
- General Dynamics Information Technology (Washington, DC)
- … DESK ANALYST WILL MAKE AN IMPACT: * Providing program support as a Tier 2 Service Desk Technician. Delivering excellent customer service and quick ... to Obtain:** Top Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Hardware, Help Desk Support,Microsoft… more
- General Dynamics Information Technology (Washington, DC)
- …Required:** None **Job Family:** Systems Administration **Skills:** Customer Service, Help Desk Support,Information Technology (IT) Support **Experience:** ... shifts** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk ...**MAKE AN IMPACT:** + Providing program support as a Tier 1.5 Service Desk Technician. + Delivering… more
- TAD PGS, Inc. (Laurel, MD)
- …an IT-related field. + Have 2 + years ' experience in a call center Help Desk environment and using system management tools such as Symantec Ghost Solution ... We have an outstanding Contract position for aJunior IT Help Desk Agentto join a leading Company...duties, as assigned. Basic Hiring Criteria: + Must have 2 or more years Tier 2… more
- Robert Half Technology (Baltimore, MD)
- …and strategic initiatives. Requirements Qualifications * 2 + years of experience in a help desk or technical support role, preferably in a law firm or detail ... Description Job Summary We are seeking a customer-focused Help Desk Specialist to join our...are essential. Key Responsibilities * Respond to and resolve Tier 1/ 2 IT support tickets, ensuring timely… more
- TAD PGS, Inc. (Laurel, MD)
- We have an outstanding Contract position for anIT Help Desk Technicianto join a leading Company located inLaurel, MD. **Work location 100% onsite in Laurel, MD ... obtain a clearance: https://www.tadpgs.com/obtain\_security\_clearance We are seeking an IT Help Desk Technician to help ...work experience + Must have at least 5 years Tier 2 IT Technical support experience +… more
- Jovian Concepts, Inc. (Annapolis Junction, MD)
- …client/server/storage/network devices, mobile devices, etc. Provides Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis and ... and using IT systems + Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems + Provide… more
- Jovian Concepts, Inc. (Annapolis Junction, MD)
- …devices, mobile devices, etc. + Provides Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. + ... and using IT systems. + Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. + Provide… more
- ARSIEM (Annapolis Junction, MD)
- …mobile devices, etc. + Provides Tier I ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provides ... and using IT systems + Provide Tier I ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems + Support… more