- Baird & Warner (Chicago, IL)
- …easier for homebuyers and sellers to realize their real estate dreams. Job Summary The ITSM and Service Manager is responsible for overseeing the daily ... them with business objectives. Using the ITIL framework, the manager will drive continuous service improvement, manage...practical knowledge of the ITIL framework. + Expertise with ITSM platforms such as Fresh Desk, Fresh Service… more
- Deloitte (Chicago, IL)
- …of technology service delivery teams. Responsibilities As a Deloitte Senior Manager , you will have the opportunity to lead and deliver large, complex client ... ServiceNow Senior Manager Our ServiceNow team works with clients to...and operations. We partner with CIOs, tech executives, and service owners (HR, IT, Customer, Field Service ,… more
- Health Care Service Corporation (Chicago, IL)
- …& Storage platforms. * Experience in of ITIL v3 framework * Experience in ITSM systems. * Customer service oriented. * Adaptability and ability to introduce ... area of responsibility. Driving the use of analytics to improve service , availability, and customer interactions; driving incident resolution and issues escalated… more
- Ensono (Chicago, IL)
- …Manager who is responsible for keeping the entire project on task. The Transition Manager is not responsible for network, security, ITSM , and other aspects of ... reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients to keep up… more
- Deloitte (Chicago, IL)
- …international, to deliver Application Support for clients. + 5+ years of experience with ITSM processes, Service Level Agreements and KPIs + Drive SLA adherence ... EOaaS Workday Sr Manager Position summary As part of our Enterprise Operations as a Service team, professionals engage in both the technical and functional… more
- Deloitte (Chicago, IL)
- Manager , ServiceNow SRE Engineer Role Overview: As a Manager , ServiceNow SRE Engineer , you will actively engage in your engineering craft, taking a hands-on ... team, Product Engineering delivers innovative digital solutions to businesses, service lines, and internal operations with proven bottom-line results...Specialist (CIS) certification in a major module such as ITSM , CSM, HRSD, or APM. + Must be a… more
- Ensono (Chicago, IL)
- …regular basis and adhere the change management policy. Position reports to Senior Manager - Mainframe Database. What the Ideal Candidate Brings to this Role ... Applying Licenses for SAG products and applying ZAPs and Service packs for Software AG products o Cooperation with...effectively to support requests from multiple clients . Follow ITSM change control procedures . Self-motivated and able to… more