- ICF (Washington, DC)
- …responsibilities include: + Supporting the operations of the ORR Technical Division Help Desk and User Support . + Generating reports and dashboards for ... Description ICF is currently seeking a Help Desk Support Specialis...support . + Helping to prioritize the backlog of user stories for front-end configuration changes and enhancement requests.… more
- TekSynap (Washington, DC)
- …to higher support levels when necessary. + **Team Management:** Supervises help desk staff, including hiring, training, and evaluating performance, while ... user interactions andresolutions, andprepares regular reports on help desk performance. + **Vendor Coordination:** Collaborates...administration) + 5 to 8 years' experience in IT support or help desk roles,… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Help Desk Support ,Remote Support ,Technical Support ,Troubleshooting ... smarter. We are looking for someone who provides 24x7 Help Desk Support as defined...process flows to other IT systems, create and maintain user accounts + Create help desk… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …today is safe and tomorrow is smarter. We are looking for someone who provides 24x7 Help Desk Support as defined by first response/Tier 1/Level 1 support ... SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Remote Support ,Standard...process flows to other IT systems, create and maintain user accounts + Create help desk… more
- General Dynamics Information Technology (Washington, DC)
- …**Public Trust/Other Required:** None **Job Family:** Systems Administration **Skills:** Customer Service, Help Desk Support ,Information Technology (IT) ... Service Desk Technician / Help Desk Analyst to provide world-class IT support ...individual workstations. + Acting as a resource to answer user questions about hardware and software issues. **WHAT YOU'LL… more
- General Dynamics Information Technology (Washington, DC)
- …None **Job Family:** Help Desk **Skills:** Computer Hardware, Help Desk Support ,Microsoft Office,Troubleshooting **Certifications:** CompTIA Network + ... Our work depends on a Technical Help Desk Professional joining our team to support ...and the global address list via Active Directory Managing user accounts and group memberships via Active Directory as… more
- RightDirection Technology Solutions LLC (Washington, DC)
- …of State The Help Desk Specialist shall provide full-service, Tier I help desk support including: + Provide remote technical assistance and ... (http://maps.google.com/maps?q=Washington+DC) Description RDTS is seeking a cleared Tier I Help Desk Specialist to support ...mobile device access issues (iOS and Android). + Utilize support applications to track user requests from… more
- TekSynap (Washington, DC)
- …system configurations. + Prepare and present regular reports on system performance and help desk activities. + Continuous Learning and Adaptability + Stay ... of IT products, along with installation and on-site maintenance, including help desk services.Additionalsupport includes hardware delivery, moves, upgrades in… more
- Chenega Corporation (Washington, DC)
- **Req ID:** 34174 **Summary** **Mid-level Help Desk Support Technician** **Navy Yard, Washington, DC** Are you ready to enhance your skills and build your ... Support Services to federal customers. The **Mid-level Help Desk Support Technician** provides...+ Ability to explain technical processes in a simple, user -friendly way. + Managing multiple technical issues simultaneously without… more
- Leidos (Washington, DC)
- **Description** The National Security Sector of Leidos has a career opportunity for an upcoming ** Help Desk Support Specialist** to be part of a dynamic team ... this role you will provide Information Technology Infrastructure Library (ITIL) aligned service desk support services for an organization comprised mostly of a… more
- TAD PGS, Inc. (Laurel, MD)
- …obtain a clearance: https://www.tadpgs.com/obtain\_security\_clearance We are seeking an IT Help Desk Technician to help us support the information ... TAD PGS, INC. Is currently seeking experienced IT Help Desk Techniciansfor a leading Company...desk ; + You will create, maintain, and modify user accounts for network and business applications; + You… more
- Trace Systems Inc (Washington, DC)
- Overview: Job Title: Help Desk Specialist Job Location: Naval Research Lab, Washington, DC Job Responsibilities: Join our dynamic team at Trace Systems as we ... seek a talented and cleared Help Desk Specialist to play a pivotal...at least two of the following areas: technical and user documentation, end- user training, network support… more
- TriTech Enterprise Systems, Inc. (Baltimore, MD)
- …hardware/software PC and printer problems. + Assist the desktop staff with daily end- user support , including replacement and imaging of computers, laptops, thin ... user workflow. + Attend and participate in desktop support staff meetings, or other meetings within SHA as...DOS, and Windows, as well as work on a help desk . Demonstrated ability to effectively communicate… more
- BAE Systems (Annapolis Junction, MD)
- …in your life and keep you performing at your best. We are seeking a **Linux Help Desk Administrator** to support foundational aspects of the enterprise's HPC ... infrastructure and user -facing services utilizing Linux desktop operating systems. They will...principles is a plus. + 1-5 year's experience in help desk , account management and desktop system… more
- Koniag Government Services (Washington, DC)
- … support + Migration Services support + Mobile Device Management (MDM) Services support **Shared Service and Help Desk Services support , such ... is seeking an experienced highly qualified professional SME Computer User Support Specialist to support ...(1), Two (2), and Three (3) Shared Service and Help Desk Services Support for… more
- Gama-1 Technologies (Silver Spring, MD)
- …notice. Basic Qualifications + 2 years of experience working in an IT Service Desk environment + Extensive support of MS Windows-based OS, including laptop and ... questions escalated from Tier I Call Center. + Answer user inquiries regarding computer software or hardware operation to...and track incidents) + Basic knowledge of ITIL, Service Desk metrics/SLAs, and mobile device support Work… more
- TekSynap (Fort Meade, MD)
- …to determine a solution Location: Fort Meade/Columbia, MD **Overview** We are seekingaHelp Desk Support person to join our team supporting US CYBERCOM ... various parts of USCYBERCOM for all types of IT support needs + Assess, research, and resolve incidents and...error listings + Perform IT administration and functions - user adds, moves and deletes, backup and restore, preventive… more
- TAD PGS, Inc. (Laurel, MD)
- …obtain a clearance: https://www.tadpgs.com/obtain\_security\_clearance We are seeking an IT Help Desk Technician to help us support the information ... We have an outstanding Contract position for anIT Help Desk Technicianto join a leading...connectivity problems remotely in a call center or walkup desk . + Create , maintain, and modify user… more
- Leidos (Washington, DC)
- …members of the Information Technology support team + Managing the help desk team and evaluate performance, including recruiting, training, and supporting ... team consisting of onsite and remote Tier 1 Help Desk Agents to manage performance to...and recovery of IT resources and customer hardware to support users on-site, remote and overseas. Monitor the service… more
- BAE Systems (Annapolis Junction, MD)
- …Education, Experience, & Skills** Years of Experience: + 1-5 years experience in help desk , account management and desktop system administration or a related ... may be available based on position level and/or job specifics. **Linux Help Desk Administrator** **107520BR** EEO Career Site Equal Opportunity Employer.… more