- Themis Insight (Columbia, MD)
- …Public and Private, Civilian and Military expertise to every case. We are hiring a Help Desk Lead to work in Columbia, MD. Position location is subject to ... a Polygraph Primary responsibilities include: + Managing a small team of Help Desk professionals + Triaging and remediating tickets + Handling ticket escalations… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Customer Satisfaction,Customer Service,Technical Support ... 4 + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Supervisor Transform technology into opportunity as a Help… more
- TekSynap (Washington, DC)
- …solid understanding of IT systems, networks, and software, with familiarity in common help desk tools and ticketing systems. + **Leadership and Communication ... Skills:** Demonstratesstrong leadership abilities to manage a team of help desk technicians and effectively communicates with end-users, stakeholders, and IT… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Level 1 Support,Remote Access,Technical Support,Troubleshooting ... of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician Level I Transform technology...every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation's most… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …Secret SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Remote Support,Standard Operating Procedure (SOP),Tracking ... of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician Level 0 Transform technology...every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation's most… more
- General Dynamics Information Technology (Washington, DC)
- …Required:** None **Job Family:** Systems Administration **Skills:** Customer Service, Help Desk Support,Information Technology (IT) Support **Experience:** ... Description:** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk ...every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation's most… more
- TekSynap (Washington, DC)
- …incidents based on urgency and business impact, coordinating immediate action with Help Desk teams and other relevant departments. + **Coordination and ... support ongoing improvement and future incident response efforts. + Ensure that Help Desk techniciansare maintainingaccurateand comprehensive records of all … more
- General Dynamics Information Technology (Washington, DC)
- …Be Able to Obtain:** Top Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Hardware, Help Desk Support,Microsoft ... of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician III We are GDIT....every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation's most… more
- SAIC (Washington, DC)
- **Description** Responsible for providing desk side support to end users for complex issues regarding response and resolution. Escalation point for Junior and ... Mid-level desk side engineers. Ability to act independently in a...team of technicians including workload and performance. + The lead will be expected to manage schedules and coverage… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring for a Service Desk Lead to manage the Service Desk Operations on a day-to-day basis. This position will be located in ... USD $211,020.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/4651/service- desk - lead -hq/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-DC-Washington_ **ID** _2024-4651_ **Category** _IT… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …Top Secret SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Communication, Help Desk Support,Information ... + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician - MIDS- 2200-0600 SUNDAY-THURSDAY Transform technology… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Remote Support,Technical Support,Troubleshooting **Certifications:** ... 1 + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician Transform technology into opportunity as a Help… more
- Chenega Corporation (Washington, DC)
- Mid-level Help Desk Support Technician Washington, DC Join our Talent Network Mid-level Help Desk Support Technician Washington, DC C-CDAS-24-001 Are you ... Engineering and Technical Support Services to federal customers. TheMid-level Help Desk Support Technician provides support to...ways to maintain a culture where we excel and lead healthy, happy lives. Corporate citizenship Chenega MIOS is… more
- M. C. Dean (Annapolis Junction, MD)
- ** Help Desk System Specialist - Annapolis Junction,...of agility, expertise, and trust. + An opportunity to lead and build a business with the support of an ... lives, and changing the world for the better. We are seeking a ** Help Desk System Specialist** to join our **Security and Electronic Systems (SES)** business… more
- Leidos (Washington, DC)
- …ITIL-aligned hybrid service desk team consisting of onsite and remote Tier 1 Help Desk Agents to manage performance to Service Level Agreements (SLAs) and ... Provide helpdesk services and be the single point of contact for all Help desk related issues for both internal and external customers, ensuring customer service… more
- TekSynap (Washington, DC)
- …of IT products, along with installation and on-site maintenance, including help desk services.Additionalsupport includes hardware delivery, moves, upgrades in ... Lead , mentor, and develop a team of Service Desk analysts and technicians. Ensure the team maintains high...up-to-date IT infrastructure. We areseekinga dedicated and experienced Service Desk Manager to lead and manage the… more
- TriTech Enterprise Systems, Inc. (Baltimore, MD)
- …of PC operating systems, eg, DOS, and Windows, as well as work on a help desk . Demonstrated ability to effectively communicate orally and in writing and to ... thin clients, and tablets. + Work with the assigned lead for all desktop-related projects to assist in user...Office 365, Microsoft Outlook 2003, McAfee virus scan, LAN Desk , Adobe Acrobat, Cisco VPN software and imaging software.… more
- Chenega Corporation (Washington, DC)
- **Req ID:** 34174 **Summary** **Mid-level Help Desk Support Technician** **Navy Yard, Washington, DC** Are you ready to enhance your skills and build your career ... and Technical Support Services to federal customers. The **Mid-level Help Desk Support Technician** provides support to...ways to maintain a culture where we excel and lead healthy, happy lives. **Corporate citizenship** Chenega MIOS is… more
- General Dynamics Information Technology (Washington, DC)
- …and grow a rewarding career. At GDIT, people are our differentiator. As a Service Desk Deputy Program Manager you will help ensure today is safe and tomorrow ... opportunity to make a personal impact as a Service Desk Deputy Program Manager. GDIT is your place to...every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation's most… more
- Confluent (Annapolis, MD)
- …and quarter. + Continuously identify improvement areas and solutions that impact the Deal Desk process. + Assist/ lead Deal Desk projects. **What You Will ... and feel energized to roll up their sleeves and help realize Confluent's enormous potential. Chart your own path...of your impact. We are looking for a Deal Desk Analyst to join our global team. Reporting to… more