- General Dynamics Information Technology (Annapolis Junction, MD)
- …4 + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician Level 0 Transform technology into opportunity ... looking for someone who provides 24x7 Help Desk Support as defined by first response/Tier 1/ Level...substituted for experience. **Required Technical Skills:** Help desk related technical skills **Security Clearance Level :**… more
- RightDirection Technology Solutions LLC (Washington, DC)
- …Cleared Washington, DC (http://maps.google.com/maps?q=Washington+DC) Description RDTS is seeking a cleared Tier I Help Desk Specialist to support the US Dept ... (one week a month onsite in DC). Requirements GTM Help Desk Specialist - Dept...identified and corrected in a timely manner. + Provide first- level telephone, email, and web support for computer systems,… more
- M. C. Dean (Annapolis Junction, MD)
- ** Help Desk System Specialist - Annapolis Junction, MD** ID **12661** Location **Annapolis Junction, MD** Apply Now ... the world for the better. We are seeking a ** Help Desk System Specialist ** to...procedures and results. + Helping define and create system level access management in accordance with the customer's standards.… more
- Global Resource Solutions (Washington, DC)
- …seeking an enthusiastic, motivated, detail orientated, and talented individual for the position of Help Desk Specialist II. Job Description: Summary: The ... Help Desk Specialist II provides support to end...Help Desk Specialist II provides support to end users on a...with setting up new users in IDAM and multiple level security LDAP procedures. + Installs and configures computers,… more
- TekSynap (Silver Spring, MD)
- …**Preferred Qualifications** + CompTIA A+ CompTIA Security **Overview** We are seeking a Tier II Help Desk Specialist to join our team supporting NOAA SBITS ... TCP/IP, DNS, DHCP, VPNs, and basic network troubleshooting to help diagnose and resolve connectivity issues. + Active Directory:...Spring, MD + Type of environment: Office/Hybrid + Noise level : Medium + Work schedule: Schedule is day shift… more
- Koniag Government Services (Baltimore, MD)
- …, a Koniag Government Services Company, is seeking an experienced **Information Technology Help Desk Technician (ITSM Specialist 3)** with a **Public ... in a professional office environment and has a noise level of mostly low to moderate. This role routinely...with a standard office position and has a noise level of mostly low to moderate. The incumbent is… more
- SAIC (Washington, DC)
- …for complex issues regarding response and resolution. Escalation point for Junior and Mid- level desk side engineers. Ability to act independently in a customer ... Level Support: + Lead junior, mid, and senior level techs as needed, provide expertise to help...with a minimum of 4 years of experience providing desk side support, acting as IT Support Specialist… more
- Koniag Government Services (Washington, DC)
- …Government colocation facilities and cloud service providers facilities. + O&M Shared Service and Help Desk Services such as: + Provide Tier Zero (0), One (1), ... an experienced highly qualified professional Journeyman Computer User Support Specialist to support **KDS** , and our Department of...Two (2), and Three (3) Shared Service and Help Desk Services Support for the OGC… more
- Koniag Government Services (Washington, DC)
- …, a Koniag Government Services company, is seeking an Information Technology Support Specialist Level II to support **KET** and our government customer in ... Emerging Technologies LLC is seeking an Information Technology Support Specialist Level II to provide advanced customer...implementation of new methodologies. * Effective utilization of a Help Desk ticketing system and customer problem… more
- American Humane (Washington, DC)
- …visionary and effective animal welfare organization in the nation. Position summary : Help Desk Specialist is responsible for supporting ongoing, mission ... American Humane is seeking an experienced Helpdesk Specialist . This position will be hybrid out of...solution. + Responsible for monitoring, opening, tracking, and closing Help Desk tickets via ticketing system. +… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …Obtain:** Top Secret SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Repairs, Help Desk ... people are our differentiator. As an Information Technology Support Specialist you will help ensure today is...person and using remote access tools * Required: IAT Level 1 certificate is required within 6 months of… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- … Specialist At GDIT, people are our differentiator. As a Unified Communications Specialist you will help ensure today is safe and tomorrow is smarter. ... **Req ID:** RQ191847 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Top Secret...Our work depends on Communications Specialist Advisor joining our team. HOW… more
- Chenega Corporation (Washington, DC)
- …client support + Perform account creations, modifications, and deletions + Provide direct multi- level help desk support and troubleshooting of all hardware ... cutting-edge technology and take your career to the next level ! The primary function of the **IT Specialist...there's always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in… more
- ASM Research, An Accenture Federal Services Company (Annapolis, MD)
- …Diploma or GED + 2-5years Personal Computer experience including customer support or Help Desk + 2-5years of customer service or public relations experience ... issues, requests. As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents.… more
- SAIC (Washington, DC)
- …upgrades, and general troubleshooting and problem resolution. + Escalation point for Junior and Mid- level desk side engineers. + Must be able to manager a team ... a timely manner. + Lead junior, mid, and senior level techs, provide expertise to help solve...with a minimum of 7 years of experience providing desk side support, acting as IT Support Specialist… more
- ERP International (Washington, DC)
- …- Disability and Veteran. **Responsibilities** **Job Specific Details and Tasks:** + Travel help desk support + Knowledge of and experience in applying HHS ... Regulations (FMR). + Researching and interpreting the FTR + Travel System Operations/ Help Desk /Training + Reviewing manually and system generated travel… more
- COMSO, Inc (Fort Meade, MD)
- …for the requesting organization + Responsible for attending meetings that affect Help Desk Process and procedures + Effectively communicate ticket follow-ups, ... Customer Support Specialist I (TS/SCI w/ Polygraph) FORT MEADE, MD...to provide first contact resolution for Tier 1 (Service Desk ) and Tier 2 (Escalation) support via the telephone,… more
- NCR VOYIX (Annapolis, MD)
- …institutions. We leverage our expertise, R&D capabilities and unique platform to help navigate, simplify and run our customers' technology systems. Our customers are ... your local favorite around the corner. Title: Senior Tech Specialist Location: MARYLAND, VIRTUAL Position Summary: This position is...have current Active DOD Security Clearance at the Secret Level or higher + Knowledge of IT operations in… more
- Calhoun International, LLC (Washington, DC)
- …trouble tickets, refer appropriate issues to Defense Travel Management Office (DTMO), Tier Three Level Help Desk roles and Travel Assistance Center (TAC), in ... within 2 years. * Shall have a minimum of one year of DTS Local Level Service Help Desk experience, to include ODTA support; ability to prepare and/or review… more
- Serco (Washington, DC)
- **Position Description** Are you a Helpdesk Support Specialist looking for a place where you can make an impact every day? We have an exciting opportunity supporting ... + An up to date Information Assurance Technical (IAT) Level II baseline certification + An active DoD Secret...the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while… more