• Service Desk Deputy Program Manager…

    General Dynamics Information Technology (Washington, DC)
    …support as a Service Desk Supervisor + Supervise 45 Service Desk Technicians Tier 1 and 1 .5. + Responsible for the daily operation of the ... more
    General Dynamics Information Technology (11/19/24)
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  • Tier 1 Service Desk

    GovCIO (Washington, DC)
    …/Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/5201/ tier - 1 - service - desk -analyst/job?mode=apply&apply=yes&in\_iframe= 1 ... more
    GovCIO (12/12/24)
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  • Tier 2 Service Desk Analyst

    GovCIO (Washington, DC)
    …technical solutions in a clear and user-friendly manner. Provide mentorship and training to Tier 1 service desk resources. **Qualifications** Required: ... more
    GovCIO (12/12/24)
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  • Service Desk Analyst - overnight…

    General Dynamics Information Technology (Washington, DC)
    …HELP DESK ** **ANALYST WILL** **MAKE AN IMPACT:** + Providing program support as a Tier 1 .5 Service Desk Technician. + Delivering excellent customer ... more
    General Dynamics Information Technology (02/06/25)
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  • Tier II Service Desk

    NuAxis Innovations (Washington, DC)
    ** Tier II Service Desk Specialist**...resolves technical problems. + Responds to tickets assigned by Tier 1 . + Ensures all assigned tickets are ... more
    NuAxis Innovations (02/15/25)
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  • Tier 1 Help Desk

    Koniag Government Services (Baltimore, MD)
    …verify its validity._ **Tuknik Government Services,** a Koniag Government Services company, is seeking a Tier I Help Desk Analyst that is able to obtain a Public ... more
    Koniag Government Services (02/15/25)
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  • Tier III Help Desk Analyst

    KeenLogic (Washington, DC)
    KeenLogic is seeking an experienced Tier III Help Desk Analyst to join our team on Capitol Hill at the US House of Representatives. The ideal candidate will have ... more
    KeenLogic (01/24/25)
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  • Service Desk Tier Analyst

    TEKsystems (Halethorpe, MD)
    …diagnosing, and resolving end user calls in a single point of contact help desk environment, and providing assistance to other members of the team. This work must ... more
    TEKsystems (01/30/25)
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  • Service Desk Manager

    Leidos (Washington, DC)
    desk team consisting of onsite and remote Tier 1 Help Desk Agents to manage performance to Service Level Agreements (SLAs) and Key Performance ... more
    Leidos (01/24/25)
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  • Help Desk System Specialist 1

    M. C. Dean (Annapolis Junction, MD)
    …lives, and changing the world for the better. We are seeking a **Help Desk System Specialist** to join our **Security and Electronic Systems (SES)** business Unit. ... more
    M. C. Dean (02/14/25)
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  • Service Desk Agent

    William C Brown Inc (Bowie, MD)
    Service Desk Agent EOE Statement We are an...- 3:30 PM weekend shift) The Enterprise Operations Center (EOC) Tier 1 System Support Analyst is part of ... more
    William C Brown Inc (11/27/24)
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  • Help Desk Level 0 (Pipeline) - TS/SCI w/…

    COMSO, Inc (Fort Meade, MD)
    …hour a day Shift (0600 - 2200) Help Desk support as defined by first response/ Tier 1 support. + Work with a small team providing service availability ... more
    COMSO, Inc (01/15/25)
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  • Tier I Call Center Support Agent

    TekSynap (Silver Spring, MD)
    …or via the web queue, including chat or Instant Message, when implemented. + Open service desk tickets and ensure proper information is collected from user and ... more
    TekSynap (01/08/25)
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  • Help Desk Support

    TekSynap (Fort Meade, MD)
    …**Preferred / Desired Skills:** + Experience with VTC scheduling / troubleshooting + Tier 1 support experience + Experience with JIRA and Remedy ticketing ... more
    TekSynap (01/08/25)
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  • Helpdesk Technician - Tier II - TS/SCI w.…

    General Dynamics Information Technology (Elkridge, MD)
    …+ Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Systems,Information Technology (IT) Systems Support,Systems Support ... more
    General Dynamics Information Technology (12/17/24)
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  • Customer Support Specialist I (TS/SCI w/…

    COMSO, Inc (Fort Meade, MD)
    …Monday-Friday, 7AM-3PM. Hours areNOTflexible. + Primary responsibility is to provide first contact resolution for Tier 1 ( Service Desk ) and Tier 2 ... more
    COMSO, Inc (01/16/25)
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  • Journeyman Computer User Support Specialist…

    Koniag Government Services (Washington, DC)
    …facilities and cloud service providers facilities. + O&M Shared Service and Help Desk Services such as: + Provide Tier Zero (0), One ( 1 ), Two (2), ... more
    Koniag Government Services (02/14/25)
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  • System Administrator Level 1 (Fort Meade,…

    Ops Tech Alliance (Fort Meade, MD)
    …about your success, then this could be the right position for you. **Responsibilities** + Provide Tier 1 (Help Desk ) and Tier 2 (Escalation) + Provide ... more
    Ops Tech Alliance (12/31/24)
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  • System Administrator

    Synergy ECP (Columbia, MD)
    …problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier I (Help Desk ) and Tier II (Escalation) problem ... more
    Synergy ECP (01/29/25)
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  • Systems Administrator 3

    Nightwing (Annapolis Junction, MD)
    …and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk ) and Tier 2 (Escalation) ... more
    Nightwing (12/24/24)
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