- Trustmark (Charleston, WV)
- …to gather information and make appropriate decisions focusing on the first call resolution; documents the customer interaction in the appropriate systems. **Key ... Accountabilities:** + Provides resolution to high volume of client/customer inquiries and requests over the phone, through a basic understanding of business rules, products and procedures. + Determines root cause and resolve client/customer issues,… more
- CenterWell (Charleston, WV)
- …both written and verbal + Applied knowledge of insurance processing, customer service or call center processes and practices + High speed hardwired internet and ... put health first** The Rx Clinical Programs Pharmacy Technician Representative 2 supports Pharmacists and patients by executing programs...to speak both English and Spanish fluently + Previous call center experience in a pharmacy setting… more
- ASM Research, An Accenture Federal Services Company (Charleston, WV)
- …or General Educational Development (GED) certificate** + **A minimum of two years call center customer service experience** + Oral and written communication ... Our Team** The Department of Labor (DOL) National Contact Center (NCC) directly supports all DOL's strategic goals by...communication methods. **What is the position?** The Customer Service Representative (CSR) plays a significant role on a fully… more
- Evolent (Charleston, WV)
- …trainers who have experience working within the Evolent Customer Service Operations (CSO) call center . Training Hours are 8:00am - 4:30pm CT Monday-Friday (for ... via bilingual assessment upon offer acceptance) is a plus. * At least 1 year call center experience is required. * Ability to handle a heavy call volume of… more
- Bausch + Lomb (Charleston, WV)
- …We are seeking a motivated and experienced **Ocular Specialty Field Sales Representative ** (OSR) to join our dynamic regional sales team. Reporting to the ... updates + Use and refine clinical selling techniques that will enable the representative to bring value and influence customer thinking about the ways they can… more
- Sharecare (Charleston, WV)
- …+ Proactively educate caller on program benefits. + Meet or exceed established call center metrics, attendance standards and quality levels. + Use computer ... To learn more, visit www.sharecare.com. **Job Summary:** The Customer Service Representative (CSR) answers inbound calls from members and providers, inputs data,… more
- Sunrun (Charleston, WV)
- …+ High School Diploma Required + Minimum of 6 months of experience in a call center environment + The ability to communicate fluently in English is an ... services. Their main duty is to qualify prospective customers by adhering to call quality standards. They must be highly motivated to deliver a spectacular… more
- Sunrun (Charleston, WV)
- …Sales experience is preferred + A minimum of six months of experience in a call center environment required + Excellent verbal and written communication skills + ... Provides an excellent experience for in-process customers by adhering to company call quality standards + Effectively overcomes and handles objections from solar… more
- HomeSafe Alliance (Charleston, WV)
- … and customer relationship reporting and understanding and interpreting trends of contact center metrics (ie, Average Handle Time, After Call Work, Unavailable ... **Title:** Contact Center Supervisor **_HomeSafe Alliance_** is the single global...processing customer orders. + May function as a designated representative for designated accounts. + May lead and train… more
- Fresenius Medical Center (Gallipolis, OH)
- …The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions ... sites and between assigned facilities. + Position requires participation in on- call rotation, night, weekend, holiday or as defined by individual program… more
- Ford Motor Company (Charleston, WV)
- …of purchased services + Supervisory experience of Ford and Agency personnel desired + Call Center / Customer Affairs experience is valued + Passion for ... and state arbitrations. **What you'll do ** + Act as Ford's corporate representative in consumer "lemon law" litigation in California + Be knowledgeable regarding… more
- ASM Research, An Accenture Federal Services Company (Charleston, WV)
- …and problem solving 100% over the phone, chat, and remote support in a high-volume call center environment. Since the service desk supports multiple clients in a ... Apple, business and third-party applications + Participate in on call after-hours and weekend support as needed + Support...requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an… more
- Fiserv (Charleston, WV)
- …and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire ... be conducted in person or through a secure video call . We won't ask you for sensitive information nor...scam, you should report it to your local FBI field office or to the FBI's Internet Crime Complaint Center… more
- Fiserv (Charleston, WV)
- …and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire ... be conducted in person or through a secure video call . We won't ask you for sensitive information nor...scam, you should report it to your local FBI field office or to the FBI's Internet Crime Complaint Center… more
- ASM Research, An Accenture Federal Services Company (Charleston, WV)
- …systems, such as production and inventory control systems, financial tracking systems, call center management and human resources systems. Works independently or ... The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully… more