- PennyMac (Pasadena, CA)
- …of homeownership through the complete mortgage journey. **A Typical Day** The ** Customer Experience Manager ** will supervise and monitor Customer ... and coaching of staff to achieve department goals. The ** Customer Experience Manager ** will: +... Specialists focused on providing best in class consumer experience in the Mortgage Fulfillment Division +… more
- BMO Financial Group (Long Beach, CA)
- …trends, best practices, and the regulatory requirements, policies, and procedures for mortgage products and services. + Addresses customer service issues ... a referral network to build a pipeline of new mortgage business and increase BMO's share of the home...trade shows, conferences, and related events. + Serves a customer advocate during application and processing activities. + Completes… more
- US Bank (Los Angeles, CA)
- …more than six years of applicable experience **Preferred Skills/ Experience ** - Considerable knowledge of applicable consumer lending/ mortgage origination ... or equivalent work experience - Typically...presentations - Professional certifications preferred - Certified Regulatory Compliance Manager (CRCM) _The role offers a hybrid/flexible schedule, which… more
- Citigroup (Los Angeles, CA)
- The Senior Community Lending Manager is responsible for executing the mortgage sales business within a defined geographic area. This manager is responsible ... net worth individual loans to drive results while maximizing customer satisfaction to meet the needs of the clients....of sales and management experience with proven experience in growing Retail Mortgage business in… more
- Citigroup (Long Beach, CA)
- …2-5 years relevant experience + 3+ years previous mortgage sales experience required + Residential Mortgage experience required + Established book of ... The Mortgage Lending Officer role is a developing professional...leading global financial services company, has some 200 million customer accounts and does business in more than 160… more
- City National Bank (Beverly Hills, CA)
- …solutions to customers/prospects. + Follows-through with plan designed by Relationship Manager for customer , as defined. + Resolves problems, answers ... good standing under "The Secure and Fair Enforcement for Mortgage Licensing Act of 2008" (Safe Act) and must...customer call program either independently or with Relationship Manager . Prepares call reports for management. + Provides assistance… more
- BMO Financial Group (Pasadena, CA)
- …BMO partners, and the community to build relationships and deliver the desired customer experience . + Enjoy a tremendous, values-based culture that focuses on ... for what comes next._** A BMO Senior Premier Relationship Manager is charged with managing and growing an assigned...the community to build relationships and deliver the desired customer experience . + Uses a consultative sales… more
- City National Bank (Beverly Hills, CA)
- **RELATIONSHIP MANAGER ENTERTAINMENT** **WHAT IS THE OPPORTUNITY?** Develops and manages relationships with clients in the assigned business segment and/or ... exemplary level of service, identifying and promoting solutions to customer needs, and maintaining an active calling program.Must be...good standing under "The Secure and Fair Enforcement for Mortgage Licensing Act of 2008" (Safe Act) and must… more
- City National Bank (Encino, CA)
- **BUSINESS BANKING PORTFOLIO MANAGER ** **WHAT IS THE OPPORTUNITY?** Primary responsibility is to work directly with assigned business banking clients on a daily ... the CNB exemplary level of service, identifying and promoting solutions to customer needs, and maintaining an active client calling program.Preferred to be in… more
- City National Bank (Long Beach, CA)
- **RELATIONSHIP MANAGER BUSINESS BANKING SR** **WHAT IS THE OPPORTUNITY?** Develops and manages relationships with business banking clients in the assigned business ... exemplary level of service, identifying and promoting solutions to customer needs, and maintaining an active calling program.Preferred to...good standing under "The Secure and Fair Enforcement for Mortgage Licensing Act of 2008" (Safe Act) and be… more
- US Bank (Marina Del Rey, CA)
- …wealth, business banking, mortgage , or payment services. Acts as leader for customer experience , provides motivation and direction for the team, expands ... Description** Responsible for demonstrating and ensuring all team members provide an excellent customer experience reflective of US Bank culture and core values.… more
- Citigroup (Downey, CA)
- …to grow portfolio. + Proactively source, acquire and expand high value customer relationship by maximizing sale and service opportunities. + Refer opportunities to ... limited to Lending Consultants and Financial Advisor, Small Business Partners, Relationship Manager , etc.) + Organize client events to enhance client bonding. +… more
- BMO Financial Group (Encino, CA)
- …groups. Supports sales and customer service activities to meet strategic customer experience and profitability goals in compliance with legal and regulatory ... Regulation G, and the Secure and Fair Enforcement for Mortgage Licensing Act (the SAFE Act). This position will...customer situations or escalates to the next higher manager for resolution. + Maintains current knowledge of personal… more
- Citigroup (West Hollywood, CA)
- The Branch Manager SAFE Act is a senior management professional responsible for providing full leadership and direction to a team of employees, grow sales and client ... role is to lead a team grow sales, build customer loyalty and recommend the development of business strategies...business goals + Integrate segment partners, partner with Assistant Manager and partner with the Division Operational to drive… more
- JPMorgan Chase (Sherman Oaks, CA)
- …to diversity and inclusion by building relationships and delivering an extraordinary customer experience . You are passionate about people, helping to improve ... Bankers to accurately handle paying and receiving transactions, delivers a great customer experience , and sends referrals to platform Bankers + Schedules… more
- JPMorgan Chase (Alhambra, CA)
- …responsibilities** + Acts as the standard bearer of Chase and creates a world-class customer experience + Educates clients on how to use our digital platforms ... tailored to suit their financial needs. As a Branch Manager in Branch Banking, you will ensure the branch...environment that encourages team members to provide an exceptional customer experience and a dynamic and engaging… more
- Bank of America (Pacific Palisades, CA)
- …* Experience in the following industries: Consumer banking/financial services, mortgage , retail or hospitality * Undergraduate degree * Bilingual (fluent verbal ... Market Financial Center Manager - Santa Monica Market Pacific Palisades, California...routines and coaching * Creates a world class client experience environment * Manages market-level initiative prescribed by market… more
- Anywhere Real Estate (Los Angeles, CA)
- We are looking for an experienced and innovative **Product Manager ** to join us, working with a team of engineers, designers and more, to deliver compelling, ... UX, business development, and account management teams to solve customer needs through a data-driven approach. + Engage with...Engineering preferred; or demonstrated track record of successful work experience . + Minimum 2-3 years of experience … more
- Banc of California (Wilmington, CA)
- …of the branch and focus on promotional activities and enhancing the customer experience by deepening and retaining relationships and recognizing opportunities. ... serve as a hybrid Relationship Banker to ensure exceptional customer experience as well as focusing on...Researches and resolves cash differences. + Coordinates with Branch Manager regarding responses for independent third party and regulatory… more
- Anywhere Real Estate (Los Angeles, CA)
- **The Opportunity** The SVP, Learning and Customer Success at Anywhere Real Estate will transform and lead a high-impact learning and sales enablement function for ... across multiple learning modalities (in-person, virtual, etc). The centralized Learning and Customer Success team serves as a center of excellence across the… more