- Oracle (Providence, RI)
- …intelligent, autonomous agents that enhance service request automation, knowledge management , agents that handle real-time digital customer interactions ... safety, and observability standards for AI features, including human-in-the-loop processes, data governance, and evaluation frameworks. Customer and Market… more
- EY (Boston, MA)
- …Bachelor's degree required (4-year degree) Bachelor's degree in Marketing, Business Administration, Data Analytics , or a related field; MBA or equivalent can ... better working world. The opportunity We are seeking an experienced and results-driven Manager to join our Sales transformation practice within EY Studio+. In this… more
- United Site Services (Westborough, MA)
- …+ Partner with business teams to improve dashboards and analytics leveraging Salesforce Data Cloud and CRM Analytics . + Identify automation and AI-driven ... and quote-to-cash cycle times. + Enhanced customer insights through unified data and analytics . + Reduction in manual workflows through automation and… more
- United Site Services (Westborough, MA)
- …technologies, SEO, and campaign ROI analysis. + Familiarity with lead-to-cash processes, CRM data management , and cross-platform integration. + Excellent ... aspect of our business. **Primary Purpose** The IT Business Relationship Manager (BRM) - Sales & Marketing...analytics , route optimization, or predictive sales insights. + Customer Data Platforms (CDP), and web … more
- CVS Health (Boston, MA)
- …retention, customer satisfaction, and profitable growth. P RIMARY RESPONSIBILITIES Relationship management in building trust and rapport with primarily ... EAP product. The position requires a background in client relationship management , business acumen in managing financial...with a positive attitude, and a strong understanding of data analytics . REQUIRED QUALIFICATIONS Minimum 5 years'… more
- Merck (Boston, MA)
- … (BRM), Consumer Trend Analysis, Customer Engagement, Customer Relationship Management ( CRM ), Data Analysis, Interpersonal Relationships, ... customer -centric approach by leveraging emerging digital technologies and data analytics to better understand our customers'...plans in collaboration with the local team and district manager (known as the Oncology Customer Team… more
- Medtronic (Boston, MA)
- …Familiarity with complex contract structuring and sales analytics Proficiency with CRM systems, sales enablement tools, and sales data analysis Physical Job ... selling our industry-leading products, retaining end-user accounts, and building strong customer relationships within an assigned geographic territory. You will be… more
- Commonwealth Care Alliance (Boston, MA)
- …performance data into actionable strategies. - Excellent communication and relationship management skills, with the ability to influence diverse internal ... goals. - Familiarity with CRM systems (eg, Salesforce) and provider relationship management tools. - Understanding of claims operations, utilization … more
- Deloitte (Boston, MA)
- …01/30/2026. Work you'll do: As an A&A Growth Customer Relationship Management ( CRM ) Data and Analytics Manager , you will be an integral part ... expert knowledge and management of Deloitte's tailored Customer Relationship Management ( CRM...of experience in reporting, analytics , business analysis, data analysis and/or product management of software-based… more
- CVS Health (Woonsocket, RI)
- …results. Sounds like you? Read on. The CRM Loyalty Team is looking for a Manager of CRM Lifecycle Management to play an important role in driving ... physical, mental, social/emotional well-being. We are looking for passionate, innovative, customer -centric thinkers who are comfortable using data , technology,… more
- Publicis Groupe (Boston, MA)
- …(eg, AI-driven personalization, advanced analytics , loyalty models). + Champion the use of data and partner with data scientists to guide the activation of ... technology to activate strategies across addressable channels that meet and anticipate customer needs + Evaluate CRM maturity and opportunities for improving… more
- Deloitte (Boston, MA)
- …Configurations: Configure and optimize AEP modules such as real-time customer data platform (RT-CDP), Customer Journey Analytics (CJA), and Journey ... requires strong expertise in AEP components like RTCDP and Customer Journey Analytics , data governance,... manager + Deliver technical specifications documents for customer review + Leverage understanding of data … more
- Insight Global (Norwood, MA)
- …with Marketing to assess Hubspot CRM integration opportunities. Project Management -Act as Project Manager for Sales Excellence initiatives, interfacing ... Engineering to streamline workflows and analyze quotation and sales data . The Project Manager will also lead... customer -facing roles is a plus. -Prior Project Management experience preferred. -Proficiency in ERP and CRM… more
- Proofpoint (Boston, MA)
- …+ Partner with Sales Operations, Marketing Ops, Finance, and Business Systems to improve CRM data quality and pipeline accuracy. + Drive data cleansing ... Ops and GTM leadership. + Own the structure, governance, and maintenance of Salesforce CRM configuration and object model to ensure data structures, fields, and… more
- Boston University (Boston, MA)
- … Manager (IRM) will manage relationships with employers hiring for roles in data analytics , project management , product management , and other ... career paths. Job Function 1 (70%): Business development and relationship management + Engage in business development...Interest or prior experience with the broader field of data analytics , business analytics and… more
- Humana (Providence, RI)
- …of delivering enterprise-level solutions in CRM , marketing automation, and analytics platforms. + Strong leadership and stakeholder management skills. + ... Conceives of, develops, delivers, and manages products for customer use. The Lead Product Manager works...Collaborate with cross-functional teams including Sales, Marketing, Engineering, and Data Analytics to deliver impactful products. +… more
- Medtronic (Boston, MA)
- …across teams, manage multiple priorities, and drive operational execution. + Project management skills andproficiencywith CRM , analytics , and contract ... on the US Federal Government (VA/DOD). This role focuses on strategic relationship management , contract-centric engagement, and commercial execution to drive… more
- Cornerstone onDemand (Providence, RI)
- …SaaS support tools (eg AI-based automation, omnichannel communications, Self-service knowledge bases, CRM and Customer experience analytics ) + **White Glove ... **About the Role:** As a Senior Customer Support Manager , you will lead...proficiency with customer support operational tools and CRM platforms. + Proven track record in data… more
- Chiesi (Boston, MA)
- …one of the main contributors of the data democratization, reporting and global analytics . You'll be responsible for: + CRM monitoring + Provide support to ... division currently has an opening for a Business Intelligence Manager , reporting to Head of Commercial and Operational Excellence....Power BI and improve the existing platform + Ensure data reliability + Define and monitor KPIs + Proactively… more
- Deloitte (Boston, MA)
- Configure, Price, Quote (CPQ) Manager Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative ... strategies, advanced analytics , Generative AI, transformative technologies, and creative design. We... certified , Apttus CPQ certified , Vlocity Certified + Experience implementing other CRM platforms… more
